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SYSTEM RESET – PROGRAMMlNG SAVED (p. 5-10)

IMPORTANT:

Using this procedure disconnects any active calls but

retains equipment settings. Use it only if the equipment fails to function
correctly after a power failure or down period.

DIAL #728

Dialing Restrictions and Permissions

Groups

Auxiliary Equipment

OUTGOING CALL RESTRICTION

(p 5-12)

DIAL #401
DIAL an extension jack number

(10–33)

DIAL

1 = No Restriction

✔

2 = Inside Only
3 = Local (inside and

local) Only

PRESS [

Next Item

] to select another

extension

TOLL CALL PREFIX (p. 5-12)

DIAL #402
DIAL

1 = 0/1 plus Area Code and

Number

✔

2 = Area Code and Number

Only

SYSTEM PASSWORD (p. 5-12)

DIAL #403
DIAL 4 digits to set the password

DISALLOWED PHONE NUMBER
LISTS (p. 5-12)
DIAL #404
DIAL a list number (1–4)
DIAL a list entry (01–10)

To add entry:

DIAL the phone number (up to 12

digits)

PRESS [

Enter

]

PRESS [

Remove

] to remove a list entry

PRESS [

Next Item

] to select another list

entry

DOORPHONE 2 EXTENSION (p. 5-13)

DIAL #605

DIAL an extension jack number

(12–15, 18–20, 24–27, or 30–33)

To program another list:
PRESS [

Next Procedure

] [

Prev Procedure

enter a new list number, and
repeat above steps

DISALLOWED LlST ASSlGNMENTS

(p. 5-12)
DIAL #405
DIAL an extension jack number

(10–33)

DIAL a list number (1–4)
DIAL

1 = Assigned
2 = Not Assigned

✔

PRESS [

Next Item

] to program another

list

To program another extension:
PRESS [

Next Procedure

] [

Prev Procedure

enter a new extension jack
number, and repeat above
steps

DIAL

#608

DIAL

1 = All calls

✔

2 = Outgoing calls only

✔

= Factory Setting

EMERGENCY PHONE NUMBER
LIST (p. 5-12)
DIAL #406
DIAL a list entry (01-10)

To add entry:

DIAL the telephone number (up to

12 digits)

PRESS [

Enter

]

PRESS [

Remove

] to remove a list entry

PRESS [

Next Item

] to program another

list entry

ALLOWED PHONE NUMBER
LISTS (p. 5-12)

DIAL #407
DIAL a list number (1–4)
DIAL a list entry (01-10)

To add entry:

DIAL the telephone number (up to

12 digits)

PRESS [

Enter

]

PRESS [

Remove

] to remove a list entry

PRESS [_

Next Item

] to select another Iist

entry

To program another list:

PRESS [

Next Procedure

] [

Prev Procedure

enter a new list number, and
repeat above steps

ALLOWED LIST ASSIGNMENTS

(p. 5-12)
DIAL #408
DIAL an extension jack number

(10–33)

DIAL a list number (1–4)
DIAL

1 = Assigned
2 = Not Assigned

✔

PRESS [

Next Item

] to select another list

To program another extension:
PRESS [

Next Procedure

] [

Prev Procedure

enter a extension jack number,
and repeat above steps

PICKUP GROUP EXTENSIONS

(p. 5-13)

DIAL #501
DIAL a group number (1–4)
DIAL an extension jack number

(10–33)

DIAL

1 = Assigned to group
2 = Not assigned to group

✔

PRESS [

Next Item

] to select another

extension

CALLING GROUP EXTENSIONS
(p. 5-13)

DIAL #502
DIAL a group number (1–4)

DIAL an extension jack number

(10–33)

DIAL

1 = Assigned to group

2 = Not assigned to group

✔

PRESS [

Next Item

] to select another

extension

NIGHT SERVICE BUTTON (p. 5-13)

DIAL #503
DIAL

1 = Assigned to ext jack 10

2 = Not assigned

✔

3 = Select button and then

press a programmable
button

If you use Option 3 after a
Night Service button has been
assigned, the Night Service
button moves from the old
button to the new button you
select

NIGHT SERVICE GROUP

EXTENSIONS (p. 5-13)

DIAL #504

DIAL an extension jack number

(10–33)

DIAL

1 = Assigned to group
2 = Not assigned to group

✔

PRESS [

Next Item

] to select another

extension

HUNT GROUP EXTENSIONS
(p. 5-13)

DIAL #505

DIAL a group number (1–6)

DIAL an extension jack number

(10–33)

DIAL

1 = Assigned to group
2 = Not assigned to group

✔

PRESS [

Next Item

] to select another

extension

NOTE: This feature is not recom-

mended for most systems. If
Centrex Hunt Groups are avail-
able, use them instead.

FAX MACHINE EXTENSIONS
(p. 5-13)

DIAL #601
DIAL an extension jack number

(10–33)

DIAL

1 = Assigned
2 = Not Assigned

✔

PRESS [

Next Item

] to select another

extension

MUSIC ON HOLD (p. 5-13)

DIAL #602
DIAL

1 = Active

✔

2 = Not Active

HOTLINE (p. 5-13)

DIAL #603
DIAL the Hotline extension jack

number (10–33)

DIAL the alert extenson jack

number (10–33, or 70 for a

loudspeaker paging system;
not the Hotline)

To remove the Hotline and alert:
PRESS [

Remove

]

DOORPHONE 1 EXTENSION (p. 5-13)

DIAL an extension jack number

(12–15, 18–21, 24–27, or 30–33)

DOORPHONE ALERT EXTENSIONS
(p. 5-13)

DIAL #606

DIAL an extension jack number

(10–33; not a doorphone
extension)

DIAL

1 = Not an alert

✔

2 = Doorphone 1 alert
3 = Doorphone 2 alert
4 = Doors 1 and 2

PRESS [

Next Item

] to select another

extension (up to 5 alert
extensions per doorphone)

SMDR RECORD TYPE (p. 5-13)

SMDR TOP OF PAGE (p. 5-13)

DIAL #609

Содержание Partner II

Страница 1: ...AT T PARTNER II Centrex Communications System Release 1 Installation and Use ...

Страница 2: ...d repair information see Appendix E of this book Trademarks MLS 34D MLS 12D MLS 12 MLS 6 MLC 6 and SYSTIMAX are trademarks of AT T PARTNER Magic on Hold MERLIN and PagePac6 are registered trademarks of AT T ESSX is a registered trademark of Bell South Corporation CENTRON is a registered trademark of U S West Inc Plexar is a registered trademark of Southwestern Bell Telephone Warranty AT T provides...

Страница 3: ...Configuration 2 6 Installation Procedures 2 8 Equipment Upgrades 2 14 3 Using the Equipment with Centrex Services 3 i Overview 3 1 Terminology 3 2 Centrex Line Assignments and Ringing 3 3 Centrex Services 3 5 One Touch Access to Centrex Services 3 6 4 Decisions for Customizing Your System Overview Terminology Call Coverage Options One Touch Access to Equipment Features Optional Features for Premis...

Страница 4: ... Using Telephones Overview Terminology MLS and MLC Model Telephones Standard Telephones Combination Extensions Equipment Features Using Your Telephone 6 i 6 1 6 1 6 2 6 7 6 9 6 10 6 12 7 Using Auxiliary Equipment 7 i Terminology 7 1 Fax Machines 7 1 Answering Machines 7 5 Modems 7 6 Credit Card Scanners 7 7 Call Reporting Devices SMDR 7 7 A User Forms A 1 Form A Speed Dial Numbers A 2 Form B Centr...

Страница 5: ...9 AT T Limited Warranty and Limitation of Liability C 9 Product Ordering Information C 11 D Specifications D 1 E FCC Information E 1 Federal Communications Commission FCC Interference Information E 1 Feedback Form GL Glossary GL 1 IN Index IN 1 Programming Quick Reference Inside back cover Contents iii ...

Страница 6: ...nt controller and the features available on those Centrex lines These services which may be offered in your area under a different name such as ESSX CENTRON or Plexar must be arranged for separately with your local telephone company System refers to the combination of premises equipment and Centrex services described above The main purpose of this guide is to provide instructions for installing pr...

Страница 7: ...s coming into your building to the extensions in your system The equipment controller also provides equipment features A feature provided by your equipment controller as opposed to a service provided by Centrex The AT T telephones that you purchased as part of your system These telephones are specifically designed for use with the equipment controller Models include the MLS 34D telephone MLS 12D t...

Страница 8: ...o handle calls Chapter 3 explains how your equipment controller complements Centrex services providing a variety of features that support Centrex capabilities and making it easy for you to access Centrex features Chapter 4 helps you make decisions about customizing the premises equipment to use additional features and capabilities provided by your equipment Chapter 6 provides call handling instruc...

Страница 9: ...s or Index to locate the information you need Product Safety Labels This book contains several product safety statements identified by a CAUTION Indicates the presence of a hazard that will or can cause minor personal injury or property damage if the hazard is not avoided WARNING Indicates the presence of a hazard that can cause severe or fatal personal injury if the hazard is not avoided Carefull...

Страница 10: ...ou should use before you install your system to determine your system configuration and on an ongoing basis to make sure that you have a current record of all the programming for your premises equipment You can order the Planner from AT T Forms Services at 1 800 367 6487 How to Comment on This Guide A feedback form is located at the end of this guide after the appendixes Use that form to send AT T...

Страница 11: ... Centrex Services 1 3 Primary and Secondary Lines 1 5 Features and Capabilities 1 6 Premises Equipment 1 7 Equipment Controller 1 8 Modules 1 8 Capacity MLS and MLC Model Telephones Auxiliary Equipment Industry Standard Devices Other Devices 1 8 1 9 1 9 1 10 1 11 Overview 1 i ...

Страница 12: ...ustry standard devices that can connect directly to the public telephone network such as standard phones or fax machines as well as devices that require the interface provided by the equipment controller such as a loudspeaker paging system Telephone services that your local telephone company provides from a Central Office CO located outside your business premises including Centrex lines connected ...

Страница 13: ... MLC model telephones that you purchased as part of your system plus all other telecommunications devices that are connected to your equipment controller For purposes of this guide premises equipment does not include any equipment that connects directly to Centrex lines without going through the equipment controller See also System and Centrex system The main Centrex line assigned to an extension ...

Страница 14: ...ical locations and give you services customized for your needs NOTE Your telephone company may offer Centrex services under a different name for example ESSX CENTRON or Plexar Also you may be able to select different services for different lines For more information see the Centrex documentation provided by your local telephone company Your AT T premises equipment is designed to complement the adv...

Страница 15: ...5 1002 Equipment Controller 555 1000 555 1001 555 1003 555 1004 555 1005 Ringing Figure 1 2 Dialing a System Extension The equipment controller complements Centrex by automatically assigning a primary line to each extension see Primary and Secondary Lines on the next page and by passing Centrex ringing patterns through to phones The major benefits provided by your equipment controller and the AT T...

Страница 16: ... where the line is assigned as a primary line only after about 20 seconds does it begin ringing at an extension where it is assigned as a secondary line Likewise when a user picks up the handset to make an outgoing call the extension s primary line is selected automatically A secondary line is selected automatically only to answer an incoming call if the call is already ringing at your phone when ...

Страница 17: ...e assignments call coverage arrangements or programmable buttons quickly and easily The display on an MLS 34D or MLS 12D phone provides feedback during programming Modular connections to the equipment controller making it easy for you to reconfigure your system or to add extensions as your system grows Direct connections for industry standard devices including standard phones fax machines answerin...

Страница 18: ...in Circuit Breaker Main Circuit Breaker 206 Modules 400 Modules Primary Processor Module Expansion Processor Module Line Jacks Line Jacks Power Indicators LEDs PAGE Jack SMDR Jack Extension Jacks 206 modules only MUSIC ON HOLD Jack for RCA phono plug Expansion Cable Power Indicators LEDs PHONES MLS 34D Display Phone MLS 12D Display Phone MLS 12 Phone MLS 6 Phone Wall Jacks MLC 6 Cordless Phone Fig...

Страница 19: ...ts the primary processor module to the expansion processor module This module is always installed in the center slot of the expansion carrier 206 Modules Each 206 module connects a maximum of two Centrex lines and six extensions to the equipment controller You can connect telephones and other telecommunications devices such as fax machines answering machines or modems to the extension jacks on the...

Страница 20: ...quired for equipment programming Use the MLS 12D phone only if there are no MLS 34D phones installed at the site AT T MLS 12 Telephone This telephone has all the features of the MLS 12D telephone but without a display AT T MLS 6 Telephone This phone has 4 buttons that can be used for outside lines or programmed for one touch access to features It also has a built in speaker but no microphone This ...

Страница 21: ...a label on the device usually on the bottom Connecting and Using Standard Devices You can connect a standard device so that it is on an extension by itself or so that it shares an extension with another piece of equipment either another standard device or an MLS or MLC model phone An extension with two devices connected to it is called a combination extension For example you can connect an MLS mod...

Страница 22: ...formation on how to use a loudspeaker paging system with the equipment controller see page 6 17 Music on hold systems allow you to play recorded music to callers while they are on hold by connecting the music on hold system to the primary processor module The equipment controller supports the AT T Magic on Hold system and most models from other manufacturers Extra alerts are strobes lights chimes ...

Страница 23: ... many Auto Dial numbers a repertory dialer can be combined on an extension with an MLS or MLC model phone or standard phone Headsets allow users to hold private hands free conversations A headset is a combination earphone and microphone worn on the head useful for receptionists salespeople or others who need to have their hands free while talking on the phone AT T offers several compatible headset...

Страница 24: ...llation Procedures Required Parts Installing the Carriers and Modules Connecting Lines and Extensions Assembling MLS Model Telephones Desk Mounting Wall Mounting Connecting and Testing Telephones Connecting Doorphones and Hotline Phones Connecting Paging Call Reporting SMDR and Music on Hold Devices Equipment Upgrades Adding New Modules Replacing a Module 2 ii 2 ii 2 1 2 3 2 3 2 4 2 5 2 6 2 8 2 8 ...

Страница 25: ...lug DO NOT staple or otherwise attach the AC power supply cord to building surfaces DO NOT use the product near water or in a wet or damp place such as a wet basement for Installation Personnel 1 2 3 4 5 DO NOT install telephone wiring during a lightning storm DO NOT install telephone jacks in a wet location unless the jack is specifically designed for wet locations Never touch uninsulated telepho...

Страница 26: ...s basic terms used throughout this guide or the Glossary which defines all terms Backplane The bottom and rear portion of the plastic housing that makes up a carrier The backplane distributes power to the premises equipment and has slots where the modules are installed Carrier Molded plastic housing made up of a backplane and cover which holds the equipment controller modules Your configuration co...

Страница 27: ...utively from 10 through 33 for a two carrier configuration The AT T equipment component that contains jacks for connecting up to four Centrex lines to the equipment controller The location on 206 and 400 modules that allows you to connect Centrex lines to the equipment controller The number assigned to each line jack on a 206 or 400 module Line jack numbers run consecutively from 01 through 24 for...

Страница 28: ...iers depending on the number of lines you have see Capacity on page 1 8 If you are going to install the expansion carrier plan to install it to the right of the primary carrier Install the backplane s within five feet of the network interface jacks and a grounded 110 VAC electrical outlet not controlled by a switch If you are installing two carriers both must be plugged into the same power outlet ...

Страница 29: ...r System Programming only if there are no MLS 34D phones installed at your business site Industry Standard Devices Industry standard equipment including standard phones require one pair mounting cords AT T D2R mounting cords are recommended Standard Phones Connect standard touch tone or rotary phones to the equipment controller for Power Failure Operation During a power failure MLS and MLC model p...

Страница 30: ...phones and Hotline phones on the last available extension jacks on the last installed 206 module in the equipment controller if the last module in the equipment controller is a 206 module with no corresponding 400 module the last four extension jacks will not have Centrex lines assigned to them by default Call Reporting Devices You can connect a call accounting device to the SMDR jack on the prima...

Страница 31: ...the primary processor module to the expansion processor module Extensions This example shows MLS and MLC model phones and industry standard devices connected to the extension jacks in the equipment controller by way of the building s inside wiring Extension Jack 10 These devices are connected MLS 34D Display Phone Typically the receptionist on extension 10 called the primary programming extension ...

Страница 32: ...ension Jack 10 Extension Jack 17 EXTENSIONS 267F2 Bridging Adapter MLS 34D Display Phone Standard Phone for Power Faillure Operation MLC 6 Cordless Phone Extension Jack 26 Extension Jack 11 Extension Jack 14 MLS 34D Display Phone MLS 12 Phone Hotline Phone Extension Jack 12 Extension Jack 15 Extension Jack 27 267F2 Bridging Adapter 267F2 Bridging Adapter Doorphone Fax Machine Personal Answering Ma...

Страница 33: ...on 7 foot Processor Module Backplane 206 Telephone 400 Module Line Cords 2 Module Cord AC Power Expansion Cable Cover Telephone Line Cords 4 Figure 2 3 Premises Equipment Parts NOTES 1 For each carrier you will need to obtain four 12 screws of the appropriate type for the wall and the weight of the carrier a carrier with two 206 modules two 400 modules and a processor module weighs approximately 2...

Страница 34: ...xpansion processor module into its center slot until the module locks into place Main Circuit Breaker 5 A Make sure the main circuit breakers on both carriers are off pulled out B Press the AC power cord firmly into the power jack on the top right rear of the backplane until it locks into place Plug the other end of the power cord into a grounded three prong wall outlet not controlled by a switch ...

Страница 35: ...ntinuing two feet of slack in cords to allow for easy replacement of modules see Replacing a Module on page 2 14 4 Test the lines Plug an MLS or 5 A Connect the modular telephone MLC model phone into extension jack cords to the 206 module extension 10 Press the line buttons for each jacks starting at the top jack on the Centrex line and listen for the dial tone leftmost module B Route each cord th...

Страница 36: ...phone follow the instructions in the booklet provided with the phone 2 To install the telephone stand gently place the phone upside down with the low end of the phone to your right Insert the tab on the narrow end of the stand into the left slot on the bottom of the phone Then insert the other tab into the right slot pushing the stand down and slightly inward until the tab locks into place CAUTION...

Страница 37: ...ould appear on the display If not call the Helpline Replace the handset the phone is now in normal operating mode Connecting Doorphones and Hotline Phones Doorphone 1 Hotline Phone A To install a Hotline phone insert the modular telephone cord into the last available extension jack on the last installed 206 module B Route the cord as for other line and extension cords See Chapter 5 for instruction...

Страница 38: ...he printer Music on Hold Audio Source A To B To adjust volume first use a connect an audio source insert an RCA flathead screwdriver to turn the volume plug into the jack labeled MUSIC ON control on the primary processor HOLD on the primary processor module counter clockwise to the lowest module Route the cord as you did for setting then connect the AC power the line and extension cords then Place...

Страница 39: ... before moving on to Step 2B B Place one hand on top of the module With the other hand grip the plastic bracket on the bottom front of the module and use the middle finger to hold down the locking tab just below the bracket C Pull out the old module and insert the replacement Refer to Step 3 on page 2 9 Move the doorphone and or Hotline phone extensions to the last installed 206 module Unplug the ...

Страница 40: ...trex Line Assignments and Ringing 3 3 Centrex Line and Extension Numbers 3 3 Jack Numbers for Extensions and Lines 3 3 Centrex Services 3 5 One Touch Access to Centrex Services 3 6 Storing Centrex Feature Codes on Auto Dial Buttons 3 7 Storing Phone Numbers on Auto Dial Buttons 3 7 3 i ...

Страница 41: ...ically distributes the Centrex lines connected to your equipment controller assigning a primary line to each system extension and sets all primary lines for immediate ringing This means that anyone inside or outside the Centrex system can dial an extension directly simply by dialing the phone number See Primary and Secondary Lines on page 1 5 for more details NOTE This guide describes only the ope...

Страница 42: ...n extension within the Centrex system A call made from an extension inside the Centrex system to another extension inside the Centrex system using the Centrex extension number A call made from outside the Centrex system to an extension within the Centrex system or from inside the Centrex system to a number outside the Centrex system If your Centrex system uses a dial out code usually a 9 you must ...

Страница 43: ...utside your system calls a Centrex telephone number an outside call the call rings at the extension where that number is assigned as the primary line Users who are on the same Centrex system can generally dial another extension an inside call using the Centrex extension number The Centrex extension number is typically the last digits of the telephone number the number of digits is determined by th...

Страница 44: ...ntrex and Equipment Line Numbers Figure 3 1 shows line jack numbers and extension jack numbers in relation to telephone numbers and Centrex extension numbers in a very small three telephone system The three lines in this example 555 1000 555 1001 and 555 1002 use the last four digits of the phone number as the Centrex extension number The first line has Centrex extension number 1000 it is connecte...

Страница 45: ...Abbreviated Lets users call another Centrex extension by dialing a short code or Centrex Extension Dialing extension ID Call Detail Records calling statistics for each Centrex line reports are sent periodically Recording from the telephone company Call Forwarding When a caller gets a busy signal forwards the call from the busy line to a Busy designated number Call Forwarding No Answer Call Forward...

Страница 46: ...Outward WATS Lets users place calls to predetermined area codes at a billing rate based on the expected usage Speed Dialing Group Speed Dialing Personal Transfer Voice Mail Lets all system users call a number from a predefined list by dialing a short code receptionist maintains list Lets a user who has the feature call a number from a predefined list by dialing a short code user maintains list Let...

Страница 47: ...d MLC model phones use the instructions on pages 5 15 and 5 16 for feature phones follow the instructions provided with the phone NOTE When a Centrex feature code is stored on a programmable button on an MLS or MLC model phone the lights next to the button do not show when the feature is active Storing Phone Numbers on Auto Dial Buttons You can store outside telephone numbers or Centrex extension ...

Страница 48: ...ing System Speed Dialing Personal Speed Dialing Calling Restrictions Restricting Line Access Restricting Dialing for All Lines at an Extension Overriding Dialing Restrictions Entering Telephone Numbers into Lists Summary of Equipment Dialing Restrictions Dialing Restrictions An Example Auxiliary Equipment Hotline Phones Doorphones Call Reporting Fax Machines Music on Hold Identifying the Equipment...

Страница 49: ...here to help you make choices about the way you want your system to work and identify the relevant programming procedures then see Chapter 5 for detailed programming instructions NOTE The System Planner for your premises equipment provides an ongoing record of your equipment setup and programming If you change the programming for your premises equipment after installation record any changes in you...

Страница 50: ...e provided centrally by a receptionist using default equipment settings locally by a person at another extension requiring secondary line assignments or using Centrex coverage services such as call forwarding or voice mail In addition answering machines may be installed at key extensions to take messages when a person is not available to take calls An AT T proprietary phone that can be wall mounte...

Страница 51: ... for extensions that provide call coverage An extension that picks up calls on another extension s line is referred to as a covering extension An extension whose calls can be picked up by another extension is referred to as a covered extension Central Call Coverage Central Call Coverage the default call coverage setup lets a central receptionist answer calls that are not picked up by the user at t...

Страница 52: ...lines are assigned as secondary lines This arrangement lets a receptionist cover all of the lines in your system Table 4 1 shows the equipment programming settings that are needed for Central Call Coverage The first column shows the name of the programming procedure or function System Programming procedures which determine how the equipment controller handles lines and extensions include the proce...

Страница 53: ...oming calls keep ringing even when you are busy on another call set Abbreviated Ringing to not active setting applies to all lines assigned at that extension At each extension sets the primary line for immediate ring If the receptionist should answer all calls on a particular user s line set ringing for that line to delayed ring or no ring at the user s extension Centrex Call Coverage Centrex Call...

Страница 54: ...trex feature codes onto Auto Dial buttons Local Call Coverage enables co workers to cover each others phones This coverage setup can eliminate the need for a central receptionist NOTE MLS or MLC model phones are recommended at covering extensions so that the user at a covering extension can see which line is ringing when a call comes in Figure 4 2 shows one example of how Local Call Coverage works...

Страница 55: ...xt 1007 Figure 4 3 Local Call Coverage Immediate Call Answering To set up Local Call Coverage remove secondary lines from the receptionist s phone the phone connected to extension jack 10 and assign them to covering extensions as needed To have the receptionist keep covering some lines remove only the lines that will be covered by other extensions Adjust line ringing for primary and secondary line...

Страница 56: ... coverage setup Table 4 3 Programming for Local Call Coverage Procedure Setting at Extension Jack 10 Setting For Covering Extensions Setting For Covered Extensions Line Assignment 301 Line Access Restriction 302 Automatic Extension Privacy 304 Remove any assignments for lines that you do not want covered Set secondary lines to incoming only if you want to control use of secondary lines see page 4 ...

Страница 57: ...ring Alternatively use Button Down Mode 723 to set secondary lines at all system extensions to no ring this setting means that when a call comes in on a secondary line the lights next to the line button flash but the call does not ring The user at the covering extension must press the line button to answer the call No change required No change required No change required If the user at the coverin...

Страница 58: ... On and Message Light Off can be assigned to programmable buttons to turn the message lights on MLS or MLC model phones on and off To use a button programmed with one of these features you must press that button and then dial the extension jack number Use Line Access Restriction 302 if you wish to control outgoing calls on secondary lines For more information see page 4 16 Night Service must be tu...

Страница 59: ...ion jack number on a programmable button at an MLS or MLC model phone you can use the button as a Direct Station Select DSS button to call the extension with one touch simply by pressing the button This enables you to call the extension using the intercom so you can make an inside call without tying up your primary line as well as the primary line for the person you are calling See Appendix B for ...

Страница 60: ...page an extension Voice Paging or a Calling Group Group Paging Paged extensions beep at any extension that has an MLS model phone to indicate that the speaker has been turned on then your voice is heard over the speaker When a caller picks up the page by picking up the handset or pressing Mic the page becomes an intercom call between the person who paged and the person who picked up Because it is ...

Страница 61: ...on discusses some of the most useful features for a complete listing see Table 4 6 on page 4 25 Programming instructions are in Chapter 5 Night Service The Night Service feature allows you to change the way a group of extensions operates after normal business hours When Night Service is turned on all incoming calls will ring immediately the extensions in the Night Service Group 504 even if Line Ri...

Страница 62: ...ot you are using a central receptionist the Night Service button can only be on the telephone connected to extension jack 10 Press the button to turn Night Service on or off No change required Assign extensions to the Night Service Group Centrex may provide speed dialing for some or all of your Centrex lines However you can store additional numbers using the Speed Dialing feature available with yo...

Страница 63: ... are programmed for users who have MLS or MLC model phones The following notes apply to Personal Speed Dial numbers Personal Speed Dial numbers are stored in an extension s memory and are for the private use of that extension Each extension can have a maximum of 20 Personal Speed Dial numbers dial codes 80 99 Personal Speed Dial numbers can be programmed from an MLS 34D or MLS 12D phone at extensi...

Страница 64: ...ramming Line Access Restriction 302 procedure to limit a particular extension s access to a Centrex line For example you may wish to set an extension s secondary lines to incoming only This prevents the person at a covering extension from making outgoing calls on another user s primary line The following options are available for Line Access Restriction No restrictions Incoming only The person at ...

Страница 65: ...e 4 18 For programming information see page 5 12 After you create the Disallowed Lists use the Disallowed List Assignments 405 procedure to assign one or more of the lists to a specific extension Night Service with a System Password defined restricts calling on Centrex lines by all extensions in the Night Service Group Night Service with or without a password also causes after hours calls to ring ...

Страница 66: ...hone numbers into lists see Entering Telephone Numbers into Lists on page 4 18 For programming information see page 5 12 The equipment controller stores as many as four different Allowed Lists of up to 10 numbers each After creating Allowed Lists use the Allowed List Assignments 408 procedure to assign one or more of the lists to a specific extension Entering Telephone Numbers into Lists This sect...

Страница 67: ...ou make toll calls Make sure the Toll Call Prefix is set correctly for your dialing area If it is not entries on the Disallowed and Allowed Lists may not be handled properly All Telephone Numbers in One Exchange The following list entries prevent calls to the 976 exchange List 1 Toll Call Prefix required 976 Prevents local calls 1 0 976 Prevents direct dial calls to area codes with 0 as the second...

Страница 68: ...e number in an Allowed List List 1 Toll Call Prefix required 19005559999 09005559999 List 2 Toll Call Prefix not required 9005559999 Summary of Equipment Dialing Restrictions Table 4 5 summarizes the equipment dialing restrictions and permissions showing how they can be combined in a variety of ways to customize an extension s dialing privileges This table assumes that at least one Centrex line is...

Страница 69: ...hanges needed Example A line is only used for telemarketing No restriction Inside only No changes needed Can only place inside calls and can answer any call Example Clerks in a supermarket can call the service desk to check prices but they cannot make outgoing calls Example An extension in the lobby permits visitors to make local and inside calls but they are prevented from making long distance ca...

Страница 70: ...p checking Allowed Phone Number Allowed Phone Number No keep checking Yes complete the call if there are no Centrex restrictions Disallowed Phone Number No keep checking Outgoing Call Restriction violated Yes call dropped and reorder tone given NOTE If you have Centrex dialing restrictions on a line and also program equipment dialing restrictions for the line or an extension where the line is assi...

Страница 71: ...l not work Use the Hotline 603 procedure see page 5 13 to identify the extension where the Hotline phone is located the same procedure identifies the alert extension or loudspeaker paging system that will be signalled when the Hotline phone is used Make sure the Hotline phone extension is not in the Pickup Group 501 Calling Group 502 Night Service Group 504 or Hunt Group 505 See page 5 13 You can ...

Страница 72: ... the fax extension as an Intercom Calling button by storing the extension jack number on a programmable button with a light the button will show the status of the fax machine when it is in use or needs paper Do not assign a fax machine s primary line to any other extension See Fax Machines on page 7 1 for more details on setting up and using fax machines Music on Hold Music on Hold 602 activates o...

Страница 73: ...r to send touch tone or rotary signals on a line Limits the use of a line assigned to an extension Limits calling from both primary and secondary lines at an extension Sets up customized restrictions and permissions for calls made from each extension Sets display on MLS 34D or MLS 12D phone to English Spanish or French Page 5 11 System Programming procedure 305 Page 5 15 Telephone Programming Page...

Страница 74: ...ling Group Pages all extensions in a Calling Group over their MLS model phone speakers Group Paging Page 5 13 System Programming Calling Group Extensions procedure 502 Telephone Programming Page 5 16 Picks up any ringing call for a pickup group Group Pickup Page 5 13 System Programming Pickup Group Extensions procedure 501 Page 5 16 Telephone Programming Lets the user at an extension ring another ...

Страница 75: ...for redial when the button is pressed while you are on a call Can be system wide used by anyone in the system or personal only or an extension Defines a system password if programmed restricts Night Service Group extensions when Night Service is on Also password can be entered to override equipment dialing restrictions Touch Tone Enable Changes digits dialed to touch tone signals for the duration ...

Страница 76: ... Programming Procedures Programming Telephone Buttons Changing Settings after Installation Changing the System Clock Adding Modules and Centrex Extensions Hotline Phone and Doorphone Extensions System Programming Reference System Speed Dial Programming Reference Telephone Programming Reference 5 ii 5 1 5 2 5 3 5 4 5 4 5 4 5 7 5 7 5 9 5 9 5 10 5 14 5 15 Programming Reference 5 i ...

Страница 77: ... 5 12 Privacy Automatic Extension 304 5 11 Direct Line Pickup 5 16 Recall 5 16 Disallowed List Assignments 405 5 12 Recall Timer Duration 107 5 10 Disallowed Phone Number Lists 404 5 12 Reset System 728 5 10 Reset Line Assignments 722 5 10 Display Language 303 5 11 Do Not Disturb 5 16 Restriction Line Access 302 5 11 5 13 Restriction Outgoing Call 401 5 12 Doorphone 1 Extension 604 Doorphone 2 Ext...

Страница 78: ... Programming Procedures to find out how you get ready for System Programming Instructions Detailed descriptions and step by step programming instructions with defaults are on pages 5 10 through 5 14 These tables are designed as a flowchart for initial System Programming the features are listed in the correct order for programming the system after it is started up Troubleshooting features are indic...

Страница 79: ...de setting that causes incoming calls on secondary lines to flash but not ring A user must press the line button down to pick up the call This feature enables the equipment to imitate the way lines ring at extensions on key telephone systems such as the 1A Key System A method of telephone programming that lets you program individual extensions in the system from an MLS 34D or MLS 12D phone at exte...

Страница 80: ...y pressing Next Procedure or Prev Procedure see the programming overlays on pages 5 5 and 5 6 This method is best for programming the premises equipment for the first time or for changing a series of related settings NOTE You can be talking on the phone while you program This is useful if you need to talk with someone at the AT T Helpline about programming However you must call before you enter pr...

Страница 81: ...ad of the phone at extension jack 10 or 11 Figures 5 1 and 5 2 show the programming overlays for the MLS 34D and MLS 12D phones and explain what the special buttons do while programming Telephone Programming Procedures Two methods can be used to program telephones Centralized Telephone Programming from extension jack 10 or 11 Extension Programming from an MLS or MLC model phone at the extension be...

Страница 82: ...h the valid data entries These buttons work only for fixed data such as a line or extension jack number They do not work for variable data such as date time password telephone numbers or doorphone assignments Remove Returns the current setting to the factory setting II Communications Systems Programming Overlay for MLS 34D Telephones PARTNER Plus Use at Ext 10 only PARTNER II Use at EXt 10 or 11 o...

Страница 83: ...er Enter Ends an entry of variable length such as a telephone number in an Allowed Phone Number List System Program Intercom Starts the System Programming process System Program Central Tel Program PARTNER Plus II Communications Systems Programming Overlay for MLS 12D Telephones PARTNER Plus Use at Ext 10 only PARTNER II Use at Ext 10 or 11 only Central Tel Program Intercom Starts the Centralized ...

Страница 84: ...support speed dialing for faster access to Centrex services Figure 5 3 illustrates the MLS and MLC model phones MLS 34D MLS 12D MLS 12 MLS 6 and MLC 6 As you program buttons mark their functions on the phone s labeling sheet see the examples in Figure 5 3 Changing Settings after Installation As your business grows or changes you will probably need to change the way your premises equipment was orig...

Страница 85: ...t lights Line Line Programmable Buttons with lights Any unused line button is programmable Programmable Buttons with lights Any unused Iine button is programmable MLC 6 Phone Behind Cover MLS 6 Phone Line Programmable Buttons Any unused line button is programmable Figure 5 3 Programmable Buttons and Labeling Sheets on MLS and MLC Model Phones 5 8 Programming Reference ...

Страница 86: ...o the extension Line Ringing Centralized Telephone Programming specifies when a primary or secondary line will start ringing at the extension Line Access Restriction 302 determines whether users on each of the lines assigned to the extension can place or receive calls on the line Dial Mode 201 identifies a line as rotary or touch tone Hotline Phone and Doorphone Extensions Hotline phones and doorp...

Страница 87: ... Sets the day of the week to appear on use Line Assignment 301 Using Recall drops calls shorten the display phones MLS 34D and MLS 12D time DIAL 722 DIAL 102 Using Recall has no effect i e no dial tone lengthen the time DIAL 1 Sunday 2 Monday 3 Tuesday 4 Wednesday 5 Thursday 6 Friday 7 Saturday DIAL 107 DIAL two digits to set the length of a switchhook flash 01 to 80 18 450 msec SYSTEM TIME Sets t...

Страница 88: ...ogram another extension PRESS Next Procedure Prev Procedure enter a new extension jack number and repeat above steps NOTE Use the Line Ringing procedure page 5 15 to identify when each line should start ringing at an extension See page 3 3 for information on default line assignments LINE ACCESS RESTRlCTION DIAL Restricts calling on specified lines at the specified extension AUTOMATIC EXTENSION PRI...

Страница 89: ...Number Only SYSTEM PASSWORD DISALLOWED LIST ASSIGNMENTS Assigns one or more Disallowed Lists to an Defines a 4 digit password that users can extension enter to override dialing restrictions If a password is defined it must be entered to turn Night Service on and off when Night Service is on users in the Night Service Group must enter the password to make outgoing calls other than Emergency numbers...

Страница 90: ...ther group PRESS Next Procedure Prev Procedure enter a new group number and repeat above FAX MACHINE EXTENSIONS Identifies an extension to which a fax machine is connected To monitor the status of the fax machine from an MLS model phone in another location see Fax Management the bottom half of this box DlAL 601 DIAL an extension jack number DIAL 1 Assigned 2 Not Assigned PRESS Next Item to identif...

Страница 91: ...evening Entering Special Characters in Speed Dial and Auto Dial Numbers These special characters can be included in Personal Speed Dial System Speed Dial and Auto Dial numbers Function Button Display What It Does Pause Hold P Inserts a 1 5 second pause in dialing sequence to wait for a response such as a dial tone or a computer voice message Example To call an answering machine at 555 0529 with 9 ...

Страница 92: ... and want to place test calls 1 Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up AUTO DIALING Stores outside phone numbers Centrex feature codes or Centrex extension numbers on programmable buttons of MLS 2 Perform such activities in the off peak hours such as early morning or late evening PERSONAL SPEED DIAL NUMBERS ONE TOUCH INTERCOM CALLING Stor...

Страница 93: ...ber even after intervening calls Group see System Programming procedure 505 NOTE This feature can be programmed onto more than one button CALL PICKUP any extension NOTE This feature is not recommended Picks up a call ringing at any other for most systems Centrex Hunt Groups PRESS a programmable button extension in the system you cannot pick are available use them instead PRESS Feature 0 4 up an in...

Страница 94: ...es Switchhook Limitations Feature Phones Combination Extensions Equipment Features Using Your Telephone Accessing a Centrex Service Placing a Call Answering a Call Putting a Call on Hold Transferring a Call Making a Conference Call Joining a Call Forwarding a Call Loudspeaker Paging Using the Message Light Using Night Service 6 1 6 1 6 2 6 2 6 3 6 4 6 6 6 6 6 7 6 7 6 8 6 8 6 8 6 9 6 10 6 12 6 12 6...

Страница 95: ...trex extension ID that can be used to dial another extension within the Centrex system Typically this is the last digits of the Centrex telephone number An extension that has two devices connected to it using a special connector called a bridging adapter Combination extensions can connect two industry standard devices or an industry standard device and an MLS or MLC model phone but not two MLS or ...

Страница 96: ...extension where it is assigned as the primary line only if there is no answer does it ring at the extension where it is a secondary line See also Primary line An industry standard touch tone or rotary phone such as you might have in your home Some standard phones include special feature buttons for frequently used calling functions MLS and MLC Model Telephones MLS and MLC model telephones have som...

Страница 97: ... ringing on the line but not at your extension Appears at both extensions in a joined call A call is on hold When green the call is on hold at your extension when red at another extension Anyone with the line can retrieve the call Green means a call is on Exclusive Hold at your exten sion and can only be retrieved from your extension Red means the person or FAX machine at the extension is making o...

Страница 98: ...Buttons Used for Centrex lines programmed dialing sequences such as Centrex feature codes or telephone numbers or programmed equipment features When no line is assigned the button may be programmed The MLS 34D has 32 programmable buttons the MLS 12D and MLS 12 have 16 programmable buttons 10 with lights the MLS 6 and MLC 6 phones have 4 programmable buttons Primary Line Button The bottom leftmost ...

Страница 99: ...nds Free Answer on Intercom feature see Appendix B Message Indicator Lights when someone signals you with the Message Light On feature Volume Control Buttons Press to decrease or to increase the volume of the ringer speaker and handset To adjust ringer volume press or while the phone is idle and the handset is on the phone To adjust speaker volume press or while listening to a call through the spe...

Страница 100: ...dset you can use the speaker and the microphone instead Use the following techniques to make calls with the speaker and if you have one the microphone To make a call without lifting the handset press Spkr to get a dial tone then dial the number and you will hear the call ringing If you have a microphone it is turned on automatically when you press Spkr if it is not on already when the other party ...

Страница 101: ... you can connect industry standard touch tone or rotary phones to your equipment controller This includes some phones with programmable buttons or built in calling features called feature phones You can also combine standard phones on the same extension with an MLS or MLC model phone or other device without using expensive adapters or connectors At least one standard phone should be available for ...

Страница 102: ...ever comparable Centrex features may be available for use by those standard phones Because there are no line buttons you can make calls only on your own Centrex line You cannot make intercom calls You cannot make a voice paging call from a standard phone If you use an MLS or MLC model phone to make a voice paging call to a standard phone the standard phone rings You cannot enter program mode If th...

Страница 103: ...n see Figure 2 2 on page 2 5 The following are examples of useful combination extensions MLS or MLC model phone plus standard telephone for power failure backup on extension jacks 10 16 22 and 28 MLS or MLC model phone plus answering machine MLS or MLC model phone plus fax machine MLS or MLC model phone plus tip ring headset MLS or MLC model phone plus an external alert such as a bell or chime Usi...

Страница 104: ...Not Disturb and Privacy cannot be dialed manually They must be programmed onto a lighted button Equipment features are not available on standard phones 2 Equipment Feature To Use Manually To Use Programmed on a Button Do Not Disturb Not available Prevents your phone from ringing Outside and inside callers hear ringing intercom callers hear a busy signal Exclusive Hold Prevents a person at any othe...

Страница 105: ...ch tone digits Dial Feature 0 5 Press the button to turn Privacy on Group Pickup Picks up an call except an intercom call ringing at any extension in a Pickup Group Dial Intercom 6 6 group number 1 4 Group Calling Simultaneously rings all extensions in a Calling Group Group Paging Simultaneously pages all extensions in a Calling Group Loudspeaker Paging Connects you to the optional loudspeaker pag...

Страница 106: ...extension number See the Centrex documentation provided by your local telephone company for dialing instructions In some instances you can also place intercom calls For information on placing intercom calls see Appendix B There are also several ways to speed dial a number that has been stored in your telephone or in the equipment controller Note that Centrex may provide dialing restrictions for li...

Страница 107: ...ure 3 Dial the two digit Speed Dial code 20 79 for a System Speed Dial number 80 99 for a Personal Speed Dial number The system turns on the speaker if the hand set is on the hook and dials the Speed Dial number The dialed number shows on MLS display phones unless it is Marked 1 Lift the handset or press Spkr 2 Dial the Centrex extension number 1 Lift the handset 2 Press the button programmed with...

Страница 108: ... handset You are connected to the incoming call If more than one line is ringing you are connected to the line ringing longest If the call is an intercom call and you have a display phone the caller s extension jack number briefly appears on your display When the telephone beeps If the microphone is on you can speak after the beep If the microphone is not on press Mic if available or lift the hand...

Страница 109: ...winking or fluttering to steady green 2 Lift the handset You are reconnected to the held call This equipment feature is not available on a standard phone but may be available from Centrex Some feature phones may allow you to put a call on hold This equipment feature is not available on a standard phone but may be available from Centrex Follow your Centrex instructions for retrieving a call held at...

Страница 110: ...LC model phone to keep users at other extensions from joining a call on your phone see page 5 16 Also Automatic Extension Privacy page 5 11 can be centrally pro grammed for an extension to prevent other extensions from joining calls You cannot put a joined call on hold To join a call on a line that is not assigned to your MLS or MLC model phone see Appendix B 1 Press the button of the line on whic...

Страница 111: ... a button 1 Lift the handset 2 Press Intercom 3 4 5 Dial 7 0 If you have a PagePac6 speak into the handset If you have a PagePac6 Plus a b Press 1 to make an announcement in zone 1 press 2 for zone 2 press 3 for zone 3 press 4 for zones 2 and 3 press 5 for zones 1 and 3 press 6 for zones 1 and 2 press 7 for all zones Speak into the handset This equipment feature is not available on a standard phon...

Страница 112: ...s programmed the light next to the button flashes green you must go to Step 2 If no System Password is programmed the light is steady green and Night Service is on Enter the System Password The light is steady green Night Service is on 1 Press the Night Service button on the phone at extension jack 10 If a System Password is programmed the light next to the button flashes green you must go to Step...

Страница 113: ...achines Restricting Dialing from a Fax Machine Single Fax Machine Send and Receive Fax Machines Answering Machines Modems Modem for Placing Calls Only Send and Receive Modem Credit Card Scanners Call Reporting Devices SMDR Call Reports Considerations Serial Printers Call Accounting Devices 7 1 7 1 7 2 7 2 7 2 7 3 7 3 7 3 7 3 7 4 7 5 7 6 7 6 7 6 7 7 7 7 7 8 7 8 7 9 7 9 Using Auxiliary Equipment 7 i...

Страница 114: ...ur needs and the number of devices you have This chapter presents the most common setups This chapter does not cover how to physically connect the equipment or how to perform each programming procedure See Chapter 2 for installation instructions and Chapter 5 for programming instructions ...

Страница 115: ...ides records of call activity Call reporting is also known as Station Message Detail Recording SMDR An MLS or MLC model phone button with a light that is programmed with the extension jack number of a fax machine A user can monitor the light next to this button to determine when the fax machine is in use available or not answering The AT T equipment controller and MLS and MLC model telephones that...

Страница 116: ...ble 7 1 Fax Management Button Light Patterns Light Pattern Indicates Off Fax idle Red broken Fax trouble The fax machine is not answering flutter If broken flutter occurs because the fax machine is out of paper refill the paper The light clears the next time the fax machine transmits or receives a call If the machine takes longer than four rings to answer the light shows fax trouble when the fax m...

Страница 117: ...are many ways to set up fax machines The following configurations are basic and easy to use Single fax machine Good for light or moderate fax traffic This basic setup uses a published fax number Send and receive fax machines Good for high volume fax traffic One machine sends the other receives You can install both a telephone and a fax machine on the same extension using an AT T 267F2 bridging ada...

Страница 118: ...nds and the other that only receives For example in Figure 7 2 there are two fax machines Fax 1 is the send machine fax 2 is the receive machine The number for primary line B is published as the fax number When you want to send a fax just lift the handset of fax 1 Incoming fax calls on the fax line are answered automatically by fax 2 If a fax comes in on a line other than line B you can transfer t...

Страница 119: ... up To Program 1 The answering machine will answer any call that rings the number of times a call rings at the answering ANS machine s extension before the machine answers is set MACH at the answering machine itself Primary Ext 2 Set Line Ringing for the answering machine extension Line EQUIPMENT Jack X 267F2 according to your needs If the machine should answer CONTROLLER Bridging all calls set Li...

Страница 120: ...r extension jack X to assigned 2 Remove extension jack X from all Calling Groups 502 all Pickup Groups 501 the Night Service Group 504 Terminal Jack X and all Hunt Groups 505 Telephone 3 Set Line Ringing for the line assigned to optional extension jack X to no ring 4 Set the auto answer feature of the modem to off Figure 7 4 Modem for Placing Calls Only Send and Receive Modem If you need to place ...

Страница 121: ... this service from your Centrex provider the equipment controller s SMDR Station Message Detail Recording feature which is a call reporting feature can provide you with records of call activity This equipment feature requires a printer or call accounting device on your premises Also note that the SMDR device connected to your equipment controller records activity using extension jack number and li...

Страница 122: ...alled Number For an outgoing call this is the dialed number first 15 digits only or the speed dial code of a Marked System Speed Dial Number preceded by an F For an incoming call IN appears in this field Centrex inside and outside calls are reported A character prints as the last digit of a dialed number if the called party hangs up before the originator or a prints if the number of digits dialed ...

Страница 123: ...p bits The call reporting feature also supports XON XOFF protocol carriage returns and line feeds Call Accounting Devices You can send call information to a call accounting device if you want to further analyze call activity The device stores rate table information and processes the call information it receives into meaningful reports that can help you optimize your communications system For examp...

Страница 124: ...ides space on which to write System and Personal Speed Dial numbers For instructions on programming System Speed Dial numbers see page 5 14 in this guide The Centrex Extension Numbers form provides the default line jack numbers and default extension jack numbers In addition it provides space in which to record changes to default numbers Centrex extension numbers Centrex phone numbers and a name or...

Страница 125: ...Company Telephone Number 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 You can dial System Speed Dial codes with a at any time regardless of equipment dialing restrictions placed on your extension System Speed Dial numbers are programmed by the System Manager report problems and suggested revisions to your System Manager Personal Speed Dial Numbers Code Name Company Telephone Number ...

Страница 126: ...Centrex Phone No Number Number 01 10 02 11 03 12 04 13 05 14 06 15 07 16 08 17 09 18 10 19 11 20 12 21 13 22 14 23 15 24 16 25 17 26 18 27 19 28 20 29 21 30 22 31 23 32 24 33 Indicate any changes to default line jack numbers or extension jack numbers in the space provided in these columns if applicable ...

Страница 127: ...umbers or line jack numbers People using standard phones normally cannot make intercom calls although they can receive them If however no lines are assigned to the standard phone it defaults to intercom only In that case it can be used to place and receive intercom calls but it cannot access Centrex lines and will be restricted to calling extensions within your system Users cannot access Centrex s...

Страница 128: ...or turning on the microphone HFAI is available on MLS 34D MLS 12D and MLS 12 phones it is not available on MLS 6 or MLC 6 phones because they do not have microphones When someone pages your phone it beeps to indicate that your phone s speaker has been turned on automatically and you hear the caller s voice over your speaker To use HFAI leave your phone s microphone on all the time Then you can sim...

Страница 129: ...formation on using the MLC 6 phone see AT T MLC 6 Cordless Telephone Quick Reference Display and Controls Answering a Call On an MLS or MLC Model Phone To answer a ringing call using Direct Line Pickup To answer a call ringing at another extension See page 5 16 for instructions on programming a Pickup Group 1 Lift the handset 2 Press Intercom 3 Dial 6 8 pIus the two digit line jack number of the r...

Страница 130: ...ese instructions For more information on using the MLC 6 phone see AT T MLC 6 Cordless Telephone Quick Reference Display and Controls Forwarding a Call On an MLC or MLC Model Phone To forward a call See page 5 16 for instructions on programming this feature onto a button of an MLS or MLC model phone Forwards any intercom inside or outside calls from your extension to a destination extension You ca...

Страница 131: ...e 5 16 for instructions on programming this feature onto a button of an MLS or MLC model phone Turns off the message light on another MLS or MLC model phone 1 2 Press the button programmed with the Message Light On feature Dial the extension jack number 1 Press the button programmed with the Message Light Off feature 2 Dial the extension jack number If you are using an MLC 6 cordless phone make su...

Страница 132: ...hem to excessive shock or vibration Unplug the telephone if its cord is damaged if liquid is spilled into it or if its housing becomes cracked or otherwise damaged To clean your telephone wipe the outside housing with a soft dust free cloth If absolutely necessary you may use a cloth slightly dampened with a mild soap and water solution Dry quickly with a soft cloth CAUTION Your telephone contains...

Страница 133: ...ment controller is cut off the first line jack on each 206 module automatically connects to the first extension jack on the module For example line jack 01 connects to extension jack 10 line jack 07 connects to extension jack 16 line jack 13 connects to extension jack 22 and line jack 19 connects to extension jack 28 This allows the equipment controller to maintain telephone service during a power...

Страница 134: ...or Lights 1 Equipment modules not installed in correct Make sure that the modules are paired so that a 206 module is installed before each 400 module If the modules are not in the right order reinstall them see page 2 9 LEDs light The problem remains order LEDs on several modules are out If several LEDs are out try reseating the leftmost module of the ones with the lights out see page 2 9 LEDs lig...

Страница 135: ...he device answers before it should adjust it to answer on a later ring Either set the device itself to answer on a later ring when Line immediate ring or set Line Ringing to delayed ring If the device should not answer calls turn its auto answer feature off Refer to the device s manual for instructions on turning the device s auto answer feature off You were able to call on the phone before and no...

Страница 136: ...standard telephone to the network interface jack for the line assigned to the extension and make a call to it to test ringing Remove the handset and cord and substitute a handset and cord from an MLS or MLC model phone that you have tested See Speakerphone Performance Tips on page 6 7 for suggestions on the proper use of the speakerphone Reset the Rotary Dialing Timeout 108 interval Refer to page ...

Страница 137: ...to connect standard phone Unplug the bridging adapter from the wall jack then unplug the MLS or MLC model phone from the adapter plug it into the wall jack Calls on hold are not disconnected Calls on hold are still disconnected or Hold Disconnect Time was already set to long Abandoned calls on hold disconnected Abandoned calls on hold still do not get disconnected or Hold Disconnect Time was alrea...

Страница 138: ...till does not work unplug the adapter from the wall jack Unplug the phone cord from the adapter and plug it into the wall jack Use Line Assignment 301 to assign line to new extension Use Line Assignment 301 to remove the line assignment for the Hotline or doorphone extension Use Hotline 603 Doorphone Extension 604 605 and Doorphone Alert Extensions 606 to program extension assignments If The ringe...

Страница 139: ...ion cable need to be repositioned Place the filters just below the base of the backplanes see page 2 9 The other phone does not work If the phone works If the phone does not work and is part of a combination extension If the phone does not work and is not part of a combination extension The problem is not solved The problem is not solved Old phone was faulty Call the AT T Helpline for a replacemen...

Страница 140: ...Both Business Day and Around the Clock coverages of varying lengths are available To order a post warranty service contract call 1 800 247 7000 in the U S only If you leased the product from AT T Business Day service is included in your lease To upgrade to Around the Clock service call 1 800 247 7000 in the U S only If you purchased or leased the product through an AT T authorized dealer contact y...

Страница 141: ...gation to repair replace or refund as set forth above is your exclusive remedy Except as specifically set forth above AT T its affiliates suppliers and dealers make no warranties express or implied and specifically disclaim any warranties of merchantability or fitness for a particular purpose Limitation of Liability Except for personal injury caused by AT T s negligence the liability of AT T its a...

Страница 142: ...atalog Associate can also give you sales advice and mail you AT T s Sourcebook catalog of systems telephones and accessories Call 1 800 451 2100 AT T Sales Offices Sales offices to serve the small business customer are located throughout the country To contact the office closest to you call 1 800 247 7000 A representative will place your order including AT T installation if you need it AT T Author...

Страница 143: ...e jack so that each line has its own modular plug do not use at extension jacks 355A 355AF adapter Provides modular connection for call reporting device Telephone cord D8W Connects primary processor module to 355A 355AF adapter for call reporting device Specify length 7 14 or 25 ft MLS and MLC Model Telephones and Accessories MLS 34D corded telephone black or white MLS 12D corded telephone black o...

Страница 144: ...or 27 9 x 43 2 x 3 8cm 4 5 lbs or 2 0 kgs 400 module 11 D x 17 H x 1 5 W or 27 9 x 43 2 x 3 8 cm 4 0 lbs or 1 8 kgs Backplane cover 12 D x 19 H x 11 W or 30 5 x 48 3 x 27 9 cm 5 5 lbs or 2 5 kgs MLS 34D phone 9 7 D x 5 3 H x 10 W or 24 6 x 13 5 x 25 4 cm 2 9 lbs or 1 3 kgs MLS 12D phone 9 5 D x 5 H x 6 75 W or 24 1 x 12 7 x 17 1 cm 1 8 lbs or 0 8 kgs MLS 12 phone 9 5 D x 5 H x 6 75 W or 24 1 x 12 ...

Страница 145: ...witch Grounding to comply with Underwriters Laboratories UL 1459 A An insulated rounding conductor that is not smaller in size and equivalent in insulation material and thickness to the grounded and ungrounded branch circuit supply conductors except that it is green with or without one or more yellow stripes is to be installed as part of the circuit that supplies the premises equipment B The groun...

Страница 146: ...rrect the interference at his or her own expense FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its rules In compliance with those rules you are advised of the following Means of Connection Connection to the telephone network shall be through a standard network interface jack USOC RJ11C These USOCs must be ordered from your local tel...

Страница 147: ... 2888 For warranty information see Appendix C Rights of the Local Telephone Company If this equipment causes harm to the telephone network the local telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the ...

Страница 148: ...ucts Thank you for taking the time to give us your comments Installation and Use book when commenting on specific items please give page numbers Other comments Please use other side if necessary Submitted by optional Name Company Address Telephone Date Return to A Sherwood AT T 99 Jefferson Road Room 2A 25 Parsippany NJ 07054 FAX 201 887 6898 Please be advised that AT T reserves the right to use y...

Страница 149: ...ed extension is busy or not answered Call coverage may be provided centrally by a receptionist using default equipment settings locally by a person at another extension requiring secondary line assignments or using Centrex coverage services such as call forwarding or voice mail In addition answering machines may be installed at key extensions to take messages when a person is not available to take...

Страница 150: ... controller The AT T product that you purchased as part of your system This product consists of a group of modules that connect Centrex lines coming into your building to the extensions in your system The equipment controller also provides equipment features Equipment feature A feature provided by your equipment controller as opposed to a service provided by Centrex Equipment feature button A prog...

Страница 151: ... up primary lines See also Call Viewing and System L Line jack The location on 206 and 400 modules that allows you to connect Centrex lines to the equipment controller Line jack number The number assigned to each line jack on a 206 or 400 module Line jack numbers run consecutively from 01 through 24 for a two carrier configuration Loudspeaker paging system Equipment that lets you make announcement...

Страница 152: ...e center slot of the primary carrier manages the components of your premises equipment See also Expansion processor module Primary programming extension The main extension from which you program premises equipment using the phone connected to extension jack 10 on your equipment controller See also Backup programming extension Programmable button A telephone button that can be set up to access a fe...

Страница 153: ... in your business who is responsible for managing your system including equipment programming System Programming Designates the way the premises equipment works for your business on a system wide basis System Programming requires an MLS 34D or MLS 12D phone and must be done from extension jack 10 or extension jack 11 T Telephone Programming Customizes ringing or adds special dialing features for e...

Страница 154: ...w 1 6 repertory dialer 1 12 setup decisions 4 22 speakerphone 1 12 standard phone 1 10 2 4 types 1 9 1 11 Uninterruptible Power Supply UPS 1 11 using 7 1 Busy Lamp Field BLF 4 11 Button lights 4 11 MLS and MLC model phones 6 4 programmable 1 6 4 3 4 5 to 4 6 4 10 5 4 6 10 programming 3 6 4 10 5 15 to 5 16 Button Down Mode procedure 723 5 3 5 10 Button down operation 4 7 5 3 C Call answering 6 14 c...

Страница 155: ... 6 16 Copy Settings procedure 399 5 4 5 11 Credit card scanner setup 7 7 Customizing the system programming procedures 5 10 setup decisions 4 1 D Daily operation vii Default line assignments 3 3 4 5 line ringing 3 3 4 5 Delayed ringing 1 5 Desk mounting an MLS model telephone 2 11 Dial Mode procedure 201 5 11 Dial tone Centrex 6 2 intercom B 2 MLS and MLC model phones 6 2 Dial out code 3 7 Dialing...

Страница 156: ...usic on Hold 4 27 5 13 Night Service 4 27 5 13 one touch dialing 4 25 Personal Speed Dialing 4 15 5 15 6 13 Privacy 4 27 5 16 6 11 Recall 4 27 5 16 6 10 Save Number Redial 4 27 5 16 6 10 Speed Dialing 4 14 4 27 5 15 summary 1 6 System Password 4 27 5 12 System Speed Dialing 4 14 5 14 6 13 Touch Tone Enable 4 27 5 16 6 11 using 6 10 Voice Paging 6 13 B 3 Example setup 2 6 Exclusive Hold feature pro...

Страница 157: ... 2 message B 4 MLS and MLC model phones 6 3 to 6 4 Industry standard device installation 2 4 limitations 1 10 types 1 10 Inside call defined 3 3 placing 6 13 InstalIation call reporting device SMDR 7 9 carrier 2 9 doorphone 2 5 2 12 example 2 6 extension 2 10 guidelines 2 3 Hotline phone 2 5 2 12 line 2 10 loudspeaker paging system 2 13 module 2 9 phone 2 11 safety instructions 2 ii SMDR device 2 ...

Страница 158: ...6 using B 5 Message Light On feature for covering extension 4 10 programming 5 16 using B 5 Microphone using 6 6 MLC 6 cordless telephone buttons 6 4 description 1 9 documentation viii indicators 6 4 programmable buttons 1 6 MLS and MLC model telephone assembling 2 11 call handling 6 2 documentation viii indicators 6 3 intercom calling B 2 programmable buttons 1 6 recall 6 6 switchhook 6 6 types 1...

Страница 159: ...13 Phone company information D 1 Pickup Group Extensions procedure 501 5 13 Placing a call auto dialing 6 13 group paging 6 14 inside 6 13 intercom B 3 outside 6 12 problem C 4 specific line 6 13 speed dialing 6 13 standard phone 6 7 voice paged B 3 Power failure backup phones 6 7 operation 1 6 2 4 C 2 Uninterruptible Power Supply UPS 1 6 Premises equipment features 4 24 installing 2 1 parts 1 7 P...

Страница 160: ...s 4 10 4 15 ringing 1 5 3 3 Setup decisions auxiliary equipment 4 22 button down operation 4 7 call coverage 4 3 4 5 to 4 8 4 10 call reporting device SMDR 4 24 changing configuration vii dialing restrictions 4 15 doorphone 4 23 Hotline phone 4 23 Night Service 4 13 paging 4 12 speed dialing 4 14 SMDR Call reporting device connecting devices 2 13 description 1 11 jack 1 8 setup 7 7 setup decisions...

Страница 161: ...ickup Group Extensions 501 5 13 Recall Timer Duration 107 5 10 Reset Line Assignments 722 5 10 Rotary Dialing Timeout 108 5 10 SMDR Record Type 608 5 13 SMDR Top of Page 609 5 13 System Date 101 5 10 System Day 102 5 10 System Password 403 5 12 System Reset 728 5 10 System Time 103 5 10 Toll Call Prefix 402 5 12 System Reset procedure 728 5 10 System Speed Dialing Centrex 3 6 entering special char...

Страница 162: ... not work C 6 difficulty making calls C 4 display does not work C 6 held call problems C 6 Hotline or doorphone does not work C 7 line or extension does not work C 7 multiple phones dead C 3 new line or extensions does not work C 7 no ringing C 5 other system problem C 8 other system problems C 8 Recall does not work C 4 206 module description 1 8 installing 2 3 2 9 specifications D 1 U Uninterrup...

Страница 163: ...UP p 5 16 PRESS a programmable button DIAL left Intercom 6 8 DO NOT DISTURB p 5 16 PRESS a programmable button with lights PRESS Feature 0 1 EXCLUSIVE HOLD p 5 16 PRESS a programmable button PRESS Feature 0 2 RECALL p 5 16 PRESS a programmable button PRESS Feature 0 3 SAVE NUMBER REDIAL p 5 16 PRESS a programmable button PRESS Feature 0 4 LAST NUMBER REDIAL p 5 16 PRESS a programmable button PRIVA...

Страница 164: ...mber 01 24 DIAL 1 Assigned 2 Not Assigned 3 Select Button and then press a line button to assign the line to that button If you use Option 3 after a line has been assigned the line moves from the old button to the new button you select PRESS Next Item to program another line for this extension To select another extension PRESS Next Procedure Prev Procedure enter a new extension jack number and rep...

Страница 165: ...S p 5 12 DIAL 408 DIAL an extension jack number 10 33 DIAL a list number 1 4 DIAL 1 Assigned 2 Not Assigned PRESS Next Item to select another list To program another extension PRESS Next Procedure Prev Procedure enter a extension jack number and repeat above steps PICKUP GROUP EXTENSIONS p 5 13 DIAL 501 DIAL a group number 1 4 DIAL an extension jack number 10 33 DIAL 1 Assigned to group 2 Not assi...

Страница 166: ...518 455 330 Graphics AT T 1988 ...

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