Answering system
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About the answering system
Answering system and voicemail indicators
Your telephone has separate indicators for two different
types of voice messages: those left on its built-in digital
answering system and those left at your telephone service
provider’s voicemail (fees may apply). Your telephone’s
built-in digital answering system messages and voicemail
messages are separate. Each alerts you to new messages
differently.
f
If
XX New messages
shows on the
handset and the message window
on the telephone base flashes,
there
are new messages in the built-in
answering system. To listen to messages
recorded on your digital answering
system, press
/PLAY/
STOP
on the
f
If and
New voicemail
display on the handset, your telephone service
provider is indicating that it has new voicemail for you. To listen to your
voicemail, dial an access number provided by your telephone service
provider, followed by a security code or PIN.
Some telephone service providers bundle or combine multiple services like
voicemail and call waiting, so you may not be aware that you have voicemail.
To check what services you have and how to access them, contact your
telephone service provider.
To use your voicemail service rather than the answering system, turn off the
answering system. To use the answering system rather than your voicemail
service, contact your telephone service provider to deactivate your
voicemail service.
NOTE:
After reviewing all new messages, the number of old messages appears on the message window.
Using the answering system and voicemail together
You can also use your telephone answering system and voicemail together
by setting your built-in answering system to answer before voicemail
answers, as described below. To learn how to program your voicemail
settings, contact your telephone service provider. Then, if you are on a call,
or if the answering system is busy recording a message and you receive
another call, the second caller can leave a voicemail message.
Set your answering system to answer calls at least 2 rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after 6
rings, set your answering system to answer after 4 rings. Some voicemail
providers may program the delay before answering calls in seconds instead
of rings. In this case, allow 6 seconds per ring when determining the
appropriate setting.
1 new message
ECO
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PM
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ANS ON