GB 25
General
The service department telephone number can be found on the
guarantee card provided or on ‘
www.atag.nl
’.
If you notice a crack in the glass top (however small), switch the
hob off immediately, unplug the hob, turn off the (automatic) fuse
switch(es) in the meter cupboard or, in the event of a permanent
connection, set the switch in the power supply lead to zero.) Contact
the service department.
Troubleshooting table
If the appliance does not work properly, this does not always mean
that it is defective. Try to deal with the problem yourself first by
checking the points mentioned below or check for more information
the website ‘
www.atag.nl
’.
SYMPTOOM
POSSIBLE CAUSE
SOLUTION
Tokens appear on the display
when the hob is ( ) first
activated.
This is the standard set-up
routine.
Normal operation.
The fan runs on for several
minutes after the hob has
been switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable the
first few times the hob is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
in your hob.
This is caused by the capacity
limiter on the front and back
zones. Ticking can also occur
at lower settings.
Normal operation.
The pans make a noise
while cooking.
This is caused by the energy
flowing from the hob to the
saucepan.
At high settings this is
perfectly normal for some
pans. It will not damage either
the pans or the hob.
General
TROUBLESHOOTING
