EN 27
General
Attention
If you see a crack in the glass top (however small), switch off the hob immediately and
disconnect it from the power mains. Contact the service department.
If the appliance does not work properly, this does not always mean that it is defective. Try to
deal with the problem yourself first by checking the table below. You can also take a look on our
website for more information. If the problem continues, contact the service department.
Problem
Possible cause
Solution
The fan operates for several
minutes after the hob has
been switched off.
The hob is cooling.
Normal operation.
A slight smell is noticeable
the first times the hob is used.
The new appliance is
heating up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
I hear noises during cooking.
Generally, induction cooking
may cause some audible
noises, e. g. chirping,
wheezing and humming.
These noises cannot be
avoided completely.
• Try to move the pans a
little bit.
• Be sure the bottom of the
pan is clean.
• Try other pans. Especially
pans made of a compound
material can cause noises.
• Use pans with a flat bottom
to prevent pans to move
during cooking.
A fan is cooling the appliance. This is normal.
The hob is not working and
nothing shows on the display.
There is no power supply.
Check the fuses. Check if the
connecting cable is plugged
into the socket.
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
TROUBLE SHOOTING
