40
15. Troubleshooting
• If you notice something amiss while operating the unit, please refer to the following:
Stage
Issues, symptoms
Additional info
Likely Cause
Solution
Preparation
No power
No reaction at all
Has the power cord become
unplugged from the wall out-
let?
Check the power cord.
It is conceivable that an inter-
nal fuse has blown.
Replace the fuse.
Nothing shows on the dis-
play.
--
There is an internal problem
with the unit.
Contact us and send the
main unit.
Operation is slow.
--
It is normal for the unit to
require up to five seconds to
start.
--
The unit moved by itself
The spring became
twisted
When the arm is out of posi-
tion, it will return automatically
to the start position. It is not
abnormal.
Do not touch the unit until it
returns to the Standby mode.
The unit stops and an error
code (SE002, 003, 004) is
displayed.
The arm is stopped
at an odd angle.
The arm may have been left
out of position after mainte-
nance, etc.
Return the arm to the correct
start position (by hand), then
restart the unit.
The arm was
started in the cor-
rect position, but
stopped out of
position.
There is an internal problem
with the unit.
Contact us and send the
main unit.
The unit stops and an error
code (SE005) is displayed.
Makes a strange
sound and the
ejector does not
move.
There is a possibility of ejec-
tor malfunction.
Contact us and send the
main unit.
The ejector is in
contact with fixing
prong or chute.
The size of the push plate is
not proper.
Replace the push plate.
The installation position of the
chute is not proper.
Adjust the installation posi-
tion of the chute.
The unit stops and an
error code (ME002) is dis-
played.
The turntable does
not turn or turns
slowly.
There is a possibility of turnta-
ble malfunction.
Contact us and send the
main unit.
The turntable ro-
tates but an error
indication contin-
ues.
The position of the sensor
may be out of alignment.
Contact us and send the
main unit.
Affixing the fruit to the Fixing
Prong
I’m afraid of stabbing my
hand.
-
If the prong is the correct
size, it will not protrude from
the fruit.
Encircle the item with your
hands, then safely press it
down.
Can’t affix/hard to affix an
item to the prong.
--
Is the top of the fruit larger
than the space between the
prongs?
Try inserting the item from the
opposite end.
Is there a large seed inside
the fruit?
A specialized prong is avail-
able. Contact the Company.
Is the item very hard overall? A specialized prong is avail-
able. Contact the Company.
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