97
If a status indicator light does not look correct, look for these possible problems:
If LED is not
Lit
Possible problems
Power
Make sure the power adapter is plugged into the Modem properly.
Try a known good wall outlet.
If a power strip is used, make sure it is switched on.
Broadband
Make sure the WAN ethernet or Fiber cable is connected to the modem properly.
Ethernet
Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
Make sure the Ethernet cable is securely plugged into the Ethernet port on the
Modem.
Make sure you have Ethernet drivers installed on the PC.
Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set
to obtain an IP address via DHCP.
Make sure the PC has obtained an address in the 192.168.1.x range. (You may have
changed the subnet addressing.)
Make sure the PC is configured to access the Internet over a LAN.
Disable any installed network devices (Ethernet, Wi-Fi) that are not being used to
connect to the Modem.
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