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TROUBLESHOOTING
No Power:
Check if the power cord is connected, the wired controller is connected and the
headphone is plugged into the headphone jack.
No Picture or Sound:
Check all cable connections. Make sure the PVS is turned On.
Picture is Ok, but No Sound:
Check to make sure headphones are fully inserted into the
controller headphone jack. Check the volume level and mute setting. Replace the
headphone jack on the controller. Please contact your dealer or ARG for replacement
headphone jack modules. These jacks are designed to be easily replaced.
PVS does not Respond to the Commands Operated from the Controller:
The PVS and the controller did not synchronize properly. Unplug the power source for one
minute then plug back in and turn PVS back on to re-initialize. This will synchronize the
display and the remote control unit.
Make sure the Coiled Cable connecting the PVS and the controller is properly connected at
both ends and the cable is not damaged.
Check the RJ45 jack on the back of the controller for corrosion, foreign matter or damage.
Try cleaning the jack with a cotton swab.
Replace the non-functioning controller with a working controller. Please contact your dealer
or ARG for a replacement.
Sound is OK, but No Color:
Check and adjust the color setting.
Overlapped Images:
Check to assure the antenna is installed correctly.
Picture has ‘Snow’:
Check the antenna and its connection. If all connections are tight, the
problem might be with a faulty antenna or cable, which may need replacing.
Stripes on Picture:
Check for interference from other electronic devices, such as radios and
televisions, and keep magnetic or electronic devices away from PVS.
Bad Stereo or SAP sound:
A long broadcast distance or interference from radio waves can
cause bad sound reception.
“Unsupported Mode” appears on the screen:
Check the resolution and frequency of your
computer, and adjust it to the optimum resolution for the PVS.
“No Signal” appears on the screen:
Check to make sure the signal cable is firmly
connected to the PVS.
Poor Sound Quality through Headphones:
Make sure the input source is selected correctly.
Make sure headphone plug is fully inserted into the controller headphone jack.
Make sure the Coiled Cable connecting the PVS and the controller is properly connected at
both ends and the cable is not damaged.
