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Arecont Vision
Surround
Video
®
Omni Installation Manual
Page | 16 [email protected]
Surround
Video® Omni
Support
Arecont Vision FAQ Page Located at ArecontVision.com
Check the following before you call:
Restore camera to factory default with AV100, AV200 or the camera webpage.
Upgrade to the latest firmware by visiting ArecontVision.com.
Isolate the camera on a dedicated network and test with AV100 or AV200.
Swap the “troubled” camera with a known good camera to see if the problem follows
the camera or stays at the location.
Contact Arecont Vision Technical Support one of three ways:
Online Portal : Support.ArecontVision.com
Phone : 1.818.937.0700 (option #1)
Email : [email protected]