Arctic Spas Arctic Fox, Руководство пользователя

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CONDITIONS OF WARRANTIES
All warranties provided hereunder extend only to the original customer
of the spa if purchased by an authorized Arctic spas dealer and
originally installed within the boundaries of the country where it was
originally purchased. All warranties hereunder terminate upon transfer
of ownership of a spa from the original customer or product leaving
the country that it was purchased in. This warranty only applies within
the service area where the spa was originally installed. Your limited
warranty does not include repair travel mileage or for shipping cost
assessed by your Factory Authorized Dealer or service agents. All
events covered by this Limited Warranty hereunder must be repaired
by a Factory Authorized Dealer of Arctic Spas®. The warranties will not
include any costs of repair incurred by a non-factory authorized agent.
To obtain service, the customer must contact the Factory Authorized
Dealer in his area. In the event that a spa or component thereof must
be returned to Arctic Spas® distribution centre, all freight costs are the
responsibility of the spa customer. In all cases Arctic Spas® has sole
responsibility for determining the cause and nature of failure of the spa
and Arctic Spas® determination with regard thereto shall be final.
EXCLUSIONS
All warranties hereunder are void if the spa has been subject to
alterations (including after- market accessories), misuse or abuse
or any repair of the spa has been attempted by anyone other
than a Factory Authorized Dealer of Arctic Spas®. Alterations
include but not limited to, any change to the components,
replacement of components or addition of components without
the written authorization from Arctic Spas®. Misuse includes
careless handling of the spa, damages caused by improper and/
or non-certified electrical hook- ups, failure to operate the spa in
accordance with the instructions contained in the owner’s manual
provided with the spa, including incorrect start-up procedures or
dry firing of the spa, any use of the spa or any of its components
in an application for which it was not designed, and damage
caused by improper chemical balance (including any damage to
spa components caused by scale build up to due to poor water
chemistry), ice in the spa, overheating the spa or spa water,
damage to the spa surface by allowing undissolved sanitizing
chemicals to lie on the surface or if our spa has been used for
commercial purposes. Spa covers are not warranted against
chemical burn or discolouration. Spa covers are not warranted
against water absorption or any damage resulting from water
absorption.. Any damage resulting from the mishandling of the
spa cover in any way is not covered under warranty. Any damage
caused by moving of the spa or improper installation (including
insufficiently prepared or uneven ground) is considered abuse and
any damage to the material or workmanship of the spa cabinetry
and floor in shipping or handling are expressly excluded from the
Limited Warranty. All Weather Pool must be placed on concrete
pad or properly engineered deck.
Arctic Spas will not be responsible for power company issues
or improper electrical installations, Damage and/or lack of
performance resulting from high or low voltages outside operating
parameters. Arctic Spas will not be responsible for software and
product upgrades throughout the life of the spa.
Arctic Spas® expressly excludes warranty coverage on any of
the following: Acts of nature including but not limited to damage
resulting from lightning, storm, flooding, freezing, fire and any
other acts of nature. Any spa installed in a commercial application.
Any failure caused by improper cover use or or damage to the
spa surface by leaving the spa outdoors without the hot tub cover
in place. The heat created by leaving the spa in direct UV light
without a cover may cause surface issues with the acrylic and
may also cause plastic parts to warp, some fittings will leak or
cease working as a result. These occurrences are not covered
under warranty. The hot tub cover must be kept on the hot tub
when not being used.
Scratches or micro-crazing in the spa shell reported after the
day of installation are not covered under warranty. Micro-crazing
is defined as an area of tiny shiny lines visible in areas on the
surface of some thermoplastic sheets. This phenomena, although
rare, is known to occur in many types of plastic sheet materials.
The surfaces of thermoformed acrylic hot tubs are not immune to
this possibility.
Damaged caused by unapproved sanitizers such as tri-chlor,
acids, calcium hypochlorite, sodium hypochlorite, peroxides,
any sanitizing chemical that may remain undissolved on the spa
surface. Any and all sanitation systems or chemicals used in your
spa must be factory approved by Arctic Spas or your warranty is
void. You can check for a list of approved systems and chemicals
at arcticspas.com. Installation of not factory approved salt
systems will void the warranty related to pump seals, metal part,
jets, etc. Damage caused by any item(s) attached to or installed
onto the spa, including but not limited to gazebos, cover lifters and
cedar accessories. Any options or additional components that are
not factory installed are not covered under warranty. Any damage
or failure due to improper preparation for winter storage is not
covered under warranty. Damage to pillows reported beyond the
day of delivery will not be covered under warranty. Pillows are to
be removed from the spa when not in use. Onzen and Spa Boy
are the only factory approved salt system. Any damage resulting
from the use of cover removing mechanisms is not covered under
warranty. The Onzen and Spa Boy cell are considered a user
serviceable component, replacement will be the responsibility of
the customer.
DISCLAIMERS
Arctic Spas® will not be liable for loss of use of the spa or other
incidental or consequential costs, expenses or damages that
may include but not limited to, the removal of a permanent sun
deck, sunroom, gazebo, or other custom fixture, any crane costs
associated with the removal of the spa for service or replacement.
Arctic Spas® shall not be liable for costs arising from water, filter
cartridges and chemical loss. Under no circumstances shall Arctic
Spas® or any of its representatives be liable for any injury to any
person or damage to any property, howsoever arising from the
spa. Arctic Spas® warranties are limited to a maximum amount
of moneys received by Arctic Spas® with respect to the sale of
the spa.
ALL WARRANTIES
The warranties contained herein are all of the warranties provided
by Arctic Spas® to the customer, and to the extent permitted
by law. Warranty registration (within 30 days of delivery) is the
responsibility of the customer and is a condition of warranty
coverage. This Warranty is offered as an extra benefit and does
not affect your statutory rights. All warranties herein require that
any claim must be submitted to Arctic Spas® within ten days of
the time the defect is discovered, and must be accompanied by
the original customer’s receipt confirming purchase of the spa,
which shows the date of purchase. All warranty claims must be
submitted within the warranty period. Failure to provide such notice
and information invalidates all warranties provided hereunder.
Arctic Spas® reserves the right to repair or replace components
or materials at its option. In certain cases, photographs may
be required for proper evaluation before warranty coverage is
determined. In the event a customer is unable to either obtain
parts or satisfactory service from a Factory Authorized Dealer of
Arctic Spas®, notice should be given immediately to the service
department of the agent where the spa was purchased and to
Arctic Spas®.
Arctic Spas® expressly excludes warranty coverage on splitting,
fading or warping of the cedar or no maintenance cabinet beyond
the date of delivery. Any damage resulting from handling of the
cedar or no maintenance cabinet is excluded from this warranty.
This warranty will not cover any labour for WIFI/Bluetooth
connection assistance/issues, onSpa® App initialization &
connection assistance/issues from a smartphone, or assistance
with actually connecting any of these devices.
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