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1.10 Onzen™ Start - Up Guide

1.10.1 Onzen™ Start - Up Overview Flowchart

NOTE:
This flowchart provides an

overview of the Onzen start-

up process.
The detailed support proce-

dures are contained in this

document.
All checks and test should be

carried out in accordance with

the Arctic Spas Spa Boy Own-

ers Manual.

Spa has been positioned in accor-

dance with the Arctic Spas Owners

Manual.

Establishing Correct Water Chemistry.

Relax and Enjoy Your Spa

Arctic Spas Onzen maintenance Schedule

Program filtration & Onzen

Settings

Conducting a sanitizer

production test.

Sanitizer readings

Maintain Correct Water

Chemistry

Fill Spa With Water, Power Up Spa

and Set Water Temperature.

Have electrical power to

Spa connected in accor-

dance with

Arctic Spas Owners Manual

Arctic Spas Onzen Salt

Dose Guidance Table.

Using Sodium Chloride

Test Strips.

Onzen Frequently

Asked Questions

Arctic Spas Cloudy Water/Onzen

Troubleshooting Flowchart

103

Understanding Onzen™

Owners Manual - Onzen™

Содержание Arctic Fox

Страница 1: ...available on www arcticspas com Owners Manual I n t e r n a t i o n a l...

Страница 2: ...of exterior surfaces decks and gazebos In addition some communities have adopted residential barrier codes which may require fencing and or self closing gates on the property to prevent unsupervised...

Страница 3: ...aintenance 20 Common Spa Water Problems Cause Remedy 24 Trouble Shooting Spa Problems 26 CUSTOM SERIES 28 Specifications 29 Spa Overview 30 Jets 31 Topside Control Panel 32 Quick Reference 33 Filtrati...

Страница 4: ...Definitions of Terms 75 Water Chemistry Abbreviations Acronyms Ranges 79 Spa Boy Start Up Guide 80 Spa Boy Start Up Overview Flowchart 80 Fill Spa With Water Power Up Spa and Set Water Temperature 81...

Страница 5: ...Temperature 104 Establishing Correct Water Chemistry 105 Arctic Spas Onzen Salt Dose Guidance Table 106 Using Sodium Chloride Test Strips 107 Program Filtration Onzen Settings Custom Series 109 Sanit...

Страница 6: ...6 6...

Страница 7: ...Introduction All Arctic Spas 7 7...

Страница 8: ...5 m of metal surfaces if each metal surface is permanently connected bonded by a minimum No 8 AWG solid copper conductor US No 6 AWG stranded Canada 8 4 mm Europe attached to the wire connector on th...

Страница 9: ...ation WARNING To avoid injury exercise care when entering or exiting the hot tub AVERTISSEMENT Pour viter des blessures user de prudent en entrant dans une de cuve de relaxation et en sortant WARNING...

Страница 10: ...es risques d hyperthermie mortelle dans une cuve de relaxation WARNING People using medications and or having an adverse medical history should consult a physician before using a spa or hot tub AVERTI...

Страница 11: ...g contractor or structural engineer To find the weight of your spa its contents and occupants refer to the Spa Specification chart This weight per square foot must not exceed the structure s rated cap...

Страница 12: ...SPECTION AUTHORITY The electrical supply must satisfy the requirements of the spa as marked on the certification label which is located adjacent to the spa controller pack If the ratings are not legib...

Страница 13: ...o check the operation of the jet system and to remove any remaining air from the plumbing system follow these steps a All Models Push the pump 1 button a second time to turn the pump to high speed All...

Страница 14: ...e consult the Spa Boy Owners Manual or ONZEN User Guide for further setup requirements 9 Test and Adjust Sanitizer level Helth Canada mandates 3 5 ppm for residential Hot Tubs Spas 10 Rotate diverters...

Страница 15: ...alance and should be replaced Showering without using soap prior to entering the spa or using only the rinse cycle when laundering your bathing suit will help to reduce detergent residue in the spa wa...

Страница 16: ...m As with any water filtering system the filter cartridge may become clogged resulting in reduced water flow It is important to maintain a clean unobstructed filter system Classic and Core Series Filt...

Страница 17: ...low upwards and out completely 2 To reinstall the spa pillow push the button and carefully insert pillow To Adjust the Core Spa Pillows 1 Pull up on the pillow to extend to its highest level 2 Push do...

Страница 18: ...th a dry rag 6 To condition the cover after cleaning apply a thin film of Arctic Pure Cover and Cabinet Renew to the vinyl surface and buff Weather Shield Care and Cleaning Weather Shield The material...

Страница 19: ...t Renew No Maintenance Cabinet Hot soapy water is the best choice for cleaning the NOM cabinets The NOM cabinets are a hard material with a non porous surface therefore it does not readily stain and m...

Страница 20: ...lity of the spa owner You will have to add chemicals to maintain proper levels of Total Alkalinity TA Calcium Hardness CH and pH Proper water balance and pH control will minimize scale buildup and cor...

Страница 21: ...e used are only guidelines Store chemicals in a cool dry well ventilated place Always keep chemical containers closed when not in use Don t inhale fumes or allow chemicals to come in contact with your...

Страница 22: ...ormally remains stable although some sanitizers and the addition of more water with a high or low alkalinity will raise or lower the TA reading of the water 6 When the Total Alkalinity is within the r...

Страница 23: ...egular testing and balancing of TA is extremely important with these products Important Always remove the floating dispenser while the spa is in use Remove dispensers with a plastic bucket keeping sub...

Страница 24: ...l of organic contaminants combined with chlorine ODOR A High Calcium level high pH high alkalinity SCALE DEPOSITS A High concentration of oils and organics being agitated by the jets and or Therapy Ai...

Страница 25: ...ic Pure Refresh A Use Arctic Pure Best Defence and have your dealer check your water balance B Add Arctic Pure Boost treatment to raise chlorine levels and test chlorine levels C Stop the use of fragr...

Страница 26: ...is turned on Finally check to see if the jet s are surging If so your pump is cavitating sucking in air This usually occurs when the water level is too low and can be solved by adding water to the sp...

Страница 27: ...er or otherwise Arctic Spas are Canadian built with the finest materials and advanced technology to withstand the harshest weather conditions Performance and Reliability is the Arctic Spas Customer Gu...

Страница 28: ...28 28 Uncompromised Excellence Unsurpassed Comfort Construction and Technology completely custom built to your needs Custom Series...

Страница 29: ...cm 39 98 cm NA Euro 5500 2x3600 373 Gallons 1412 Liters 944 Lbs 428 Kg 240 Volt 50 Amp 4 Pumps 60 Amp 1 x32 Amp 3 x16 Amp 4 pumps 1 x40 Amp 3 x 16 Amp 3 x20 Amp 3 x25 Amp Frontier 93 x 85 235 x 217 c...

Страница 30: ...n the fully ON position simply by rotating the Jet face E Diverter If your spa is equipped with a Diverter its purpose is to distribute water pressure to varying jets or provide water pressure to the...

Страница 31: ...entually off The Jet can also be locked in the fully ON open position by turning the face of the jet clockwise until it does not go any further Then rotate again to allow the jet to override the lock...

Страница 32: ...free as possible But you re in charge The topside control TSC panel allows you to set the temperature initiate the filtration cycle control the lights and activate or deactivate the pump s The TSC dis...

Страница 33: ...on heat until the water tempera ture reaches 1 F 0 5 C above the Set Point The Heater indicator lights up when the heater is on Spa Boy Boost if equipped Press and hold the Pump 2 key for 10 seconds t...

Страница 34: ...turned the last active output off ER01 Insufficient water flow through pump 1 ER03 Pump 1 is not working on high speed ER02 Pump 1 is not drawing amperage on low speed ER04 Pump 1 is Air Locked Error...

Страница 35: ...age 96 OnSpa Technical Guide See Page 117 The following is a list of references at your disposal There are three ways to update your Arctic Spas Software 1 Download through the Arctic Spas App 2 Downl...

Страница 36: ...native brands of salt may damage the spa components can be detected by spa technicians and will void this warranty Spa Boy 5 years Arctic Spas warrants the Spa Boy system against malfunctions due to d...

Страница 37: ...ed under warranty The hot tub cover must be kept on the hot tub when not being used Scratches or micro crazing in the spa shell reported after the day of installation are not covered under warranty Mi...

Страница 38: ...38 38 Classic Arctic Engineering 25 years of Engineering Excellence built into every Classic Series Classic Series...

Страница 39: ...39 39...

Страница 40: ...240 Volt 50 Amp 1 phase x 32 Amp or 3 phase x 16 Amp Timberwolf 69 x 85 174 x 217 cm 39 98 cm NA Euro 4000 W 234 Gallons 884 Liters 611 Lbs 277 Kg 240 Volt 50 Amp 1 phase x 32 Amp or 3 phase x 16 Amp...

Страница 41: ...be turned ON OFF and can also be locked in the fully ON position simply by rotating the Jet face E Diverter If your spa is equipped with a Diverter its purpose is to distribute water pressure to vary...

Страница 42: ...are adjustable by turning the face of the jet clockwise for a stronger flow and counter clockwise for a softer flow and eventually off The Jet can also be locked in the fully ON open position by turni...

Страница 43: ...Jets 3 5 Monsoon Owners Manual Classic Series 43 43...

Страница 44: ...Topside Control Panel Audio Owners Manual Classic Series 44 44...

Страница 45: ...set up for an in stream connection The in stream 2 is automatically detected at power up Power Press any button to turn on the keypad After 30 minutes without activity it will shut off Main Screen Th...

Страница 46: ...ose your setting A checkmark will ap pear on the selected icon to confirm In Economy Mode the set point will be reduced by 20F which means that the heating system not be engaged unless the temperature...

Страница 47: ...desired Water Care op tion in the main Water Care menu The filtration schedule shown on the screen will apply to the main filtration pump most likely pump 1 In stan dard water care mode you can set t...

Страница 48: ...ntenance required on your spa like rinsing or cleaning the filter Each task has its own duration based on normal use The maintenance reminders menu allows you to verify the time left before maintenanc...

Страница 49: ...t work by pressing on Light key If the WiFi network is password protected enter it when prompted Use the arrow keys to choose your letters and change the type of character uppercase lowercase number s...

Страница 50: ...Adjusting the volume Press the Up or the Down key to increase or decrease the volume Disconnect This option can be found under the Audio section in the Settings menu Turn power On Off This option can...

Страница 51: ...low for more than 2 hours No Flow Condition HR Danger Relay stuck Danger Relay Stuck OH Spa temperature is too high Warning Spa Temp High FLC Flow switch is closed Flow Switch Closed SP in Input volta...

Страница 52: ...the result of defective material will be replaced under warranty Arctic Spas reserves the right to replace pump components rather than the complete pump assembly Vibration noise associated with normal...

Страница 53: ...te peroxides any sanitizing chemical that may remain undissolved on the spa surface Any and all sanitation systems or chemicals used in your spa must be factory approved by Arctic Spas or your warrant...

Страница 54: ...54 54 Our Core Values The foundation of our construction techniques built into every spa to fit nearly any budget Core Series...

Страница 55: ...55 55...

Страница 56: ...Aurora 81 x 80 206 x 204 cm 39 99 cm NA Euro 4000 W 315 Gallons 1193 Liters 702 Lbs 318 Kg 240 Volt 50 Amp 1 phase x 32 Amp or 3 phase x 16 Amp Husky 84 x 73 206 x 204 cm 39 99 cm NA Euro 4000 W 272...

Страница 57: ...terspouts Control by an ON OFF valve C Jets All jets are adjustable and can be turned ON OFF and can also be locked in the fully ON position simply by rotating the Jet face D Venturi Allows air into j...

Страница 58: ...ition by turning the face of the jet clockwise until it does not go any further Then rotate again to allow the jet to override the lock stop Four Inch 4 Jets The four inch Hydro massage jets give a wi...

Страница 59: ...Owners Manual Core Series 59 59...

Страница 60: ...Topside Control Panel Owners Manual Core Series 60 60...

Страница 61: ...expiration of the 30 minutes delay When the system resume its normal operation the display shows ON for 3 seconds Pump 1 Press Pump 1 key to turn Pump 1 on at low speed Press second time to turn pump...

Страница 62: ...lt in timer automatically turns light off after 2 hours unless it has been manually deactivated first The Light indicator lights up when light is on Up Down Keys Use Up or Down key to set desired wate...

Страница 63: ...next parameter the minutes Setting the minutes Use the arrow keys to adjust the minutes Press the Light key to jump to the next parameter the filter or purge start time FS Programming the filter The f...

Страница 64: ...e filter cycle Use the arrow keys to adjust the dura tion Use the Light key to jump to the next parameter filter or purge frequency FF 0 no filtration It is not recommended to set this to 0 24 continu...

Страница 65: ...ting Onzen Cycle Frequency The display will show oFxx xx representing the number of cycles per day Use the arrow keys to adjust the frequency Use the Light key to jump to the next parameter economy mo...

Страница 66: ...ion of the system that are not present in all software revisions Setting Economy Duration TThe display will show Edxx xx representing the duration in hours of the economy mode Use the arrow keys to ad...

Страница 67: ...to increase above the normal lim its Open skirt and wait until error clears FLO The system does not detect any water flow while the primary pump is running Check and open water valves Check for water...

Страница 68: ...icSpas warrantstheupgradedVACSEAL coveragainstmalfunctionsduetodefectsinmaterialsandworkmanship for three years to the original owner from the original date of delivery Includes parts necessary to rep...

Страница 69: ...nge to the components replacement of components or addition of components without the written authorization fromArctic Spas Misuse includes careless handling of the spa damages caused by improper and...

Страница 70: ...ter cleanliness parameters and from this data the Spa Boy system precisely controls the output of our integrated salt water system ensuring that sanitizer levels are kept in the absolute optimum range...

Страница 71: ...nd pH levels of your spa water Softens water Clarifies water 1 4 What Are The Benefits of Spa Boy Automatically maintains sanitizer Chlorine within the specified ORP range Displays current ORP and pH...

Страница 72: ...n then establish a two way communication channel between the Global Eco PAK and myarcticspa com Spa Boy data logs the spa water pH and ORP levels for the Technician to view Spa Boy automatically produ...

Страница 73: ...ual TERM Picture 2011 Global Eco PAK Spa Boy Generator Spa Boy Output Electrode Spa Boy Sensor Spa Boy Niche Two piece the front section unscrews from the body section Spa Boy Electrode Housing Also k...

Страница 74: ...built prior to 2011 that are not equipped with the Global Eco PAK can also be upgraded with Spa Boy by replacing your Spa PAK with the 2011 Global Eco PAK For upgrade details consult with your Arctic...

Страница 75: ...obal Eco PAK The commu nication cable is used to establish continous two way communication between the Spa Boy System and myarcticspa com Arctic Pure Arctic Spas range of products developed especially...

Страница 76: ...e of alkalinity pH is measured between 0 and 14 denoting various degrees of acidity or alkalinity Neutral water has a pH of 7 0 Water below 7 0 is acidic and becomes more acidic as it approaches zero...

Страница 77: ...n the spa shell surface and the equipment High pH will cause calcium to precipitate fall out of suspension The water may become cloudy High pH can be lowered by adding Arctic Pure Salt Water Balance t...

Страница 78: ...gularly to prevent haze algae chloramines etc Shock An oxidizer that burns off the organic wastes which cause cloudiness and algae It is a generic term for a chemical used to oxidize organic wastes Ar...

Страница 79: ...the default factory setting the user may adjust higher if preferred by contacting their dealer to have it adjusted Depending on the water chemistry which will be effected by bather load and spa usage...

Страница 80: ...rctic Spas Spa Boy Version 1 R1 Maintenance Schedule Refer Arctic Spas Spa Boy Version 1 R1 Maintenance Schedule QRC Stabilize Spa Water Establishing Correct Water Chemistry Connect Your Spa to the Ho...

Страница 81: ...ng removed the Spa Boy Sensor Plug installed the Spa Boy Sensor Housing Grate and installed the Spa Boy Sensor Warning Do not proceed until the Spa Technician has filled your spa with water to above t...

Страница 82: ...e approximately 16 hours Make sure you secure the cover in place using the cover locks Periodically check the spa water temperature When the water temperature climbs above 85 F 29 C proceed to the nex...

Страница 83: ...ided into hot water Pour the dissolved salt into the spa water Test sodium chloride level Repeat until required sodium chloride level is reached Understanding Spa Boy NOTE For start up it is recommend...

Страница 84: ...rip into the water IMPORTANT Keep top half of strip COMPLETELY dry to get an ac curate reading Step 3 Test Duration Period Leave strip in water for 3 5 minutes until yellow band at top of strip turns...

Страница 85: ...Summit XL 2033 537 4 5 9 9 111 Summit 1363 360 3 0 6 6 165 Tundra 1556 411 3 4 7 6 145 Kodiak 1295 342 2 8 6 3 174 Klondiker 1412 373 3 1 6 9 159 Frontier 1268 335 2 8 6 2 177 Yukon 1264 334 2 8 6 1...

Страница 86: ...every 12 18 months Doing this ensures Sanitizer will be produced and sanitizer remains in the required range The App also shows a BATTERY displaying the amount of life left in the Spa Boy Salt Cell A...

Страница 87: ...st always remain in contact with water If the Sensor freezes or is not left in contact with water at all times the sensor will fail and will require replacement Question 3 How do I Care for the Spa Bo...

Страница 88: ...ed through salt water the sodium chloride is turned into sodium hypochlorite This is the same kind of chlorine that is sold by the gallon as liquid chlorine The most important feature of sodium hypoch...

Страница 89: ...fresh can be used in spas equipped with an Arctic Spas OZONE System such as Peak 1 or Peak 2 Arctic Pure Refresh has little effect on the Spa Boy Sensor Probe Question 8 How do I help prevent impedanc...

Страница 90: ...b may reduce the effectiveness of sanitizer output Question 13 Can I use softened water with my Spa Boy system Yes you probably have a water softener because your water is quite hard Your water soften...

Страница 91: ...ng to the spa water There are two methods to check the target range My Arctic Spa Application if your spa has Wi Fi and access to the internet through your home network or portable device such as iPad...

Страница 92: ...2 7 6 pH ORP Weekly before each use Check the Free Chlorine Level to ensure it is in the target range 545 550 mV ORP Using a Drop Test Kit 0 5ppm Chlorine reading approximately 550mV Sodium Chloride...

Страница 93: ...lance Adjust Down to spa water 545 550 mV is the Optimum Range factory default setting The user may adjust higher if preferred by contacting their dealer to have it adjusted Spa Boy will strive to mai...

Страница 94: ...se 3 seconds but does not stay on for 30 minutes Check connection of Spayboy Niche to Spayboy Generator Check Spaboy Generator supply voltage direct power Connect Spayboy Niche to Spayboy Generator Re...

Страница 95: ...lorine level Check Spaboy Sensor Probe Replace Spaboy Sensor Probe Check Battery read ing of Spaboy Output Electrode Wait 24 hrs to see if Spaboy automatically corrects ORP level Replace Spaboy Niche...

Страница 96: ...96 96 Onzen...

Страница 97: ...e first is that Onzen has a user replaceable electrode cartridge Electrolysis is a sacrificial process the electrodes will eventually deteriorate and require replacement The replacement of the Onzen t...

Страница 98: ...ramatically reduces time and money needed to maintain spa water Reduces impact to the environment 1 Fewer trips to the spa store for supplies 2 Less packaging wasted on chemical containers 3 Less indu...

Страница 99: ...e problem with calcium falling out of suspension is that it collects on the heater and pump and shortens their life High pH also reduces the life of the Onzen Output Electrode Any natural corrosivenes...

Страница 100: ...pH Level Sanitizer Chlorine Loss of Effectiveness based on pH Level Sanitizer Chlorine Effectiveness based on pH Level 7 0 pH 27 73 7 2 pH 38 62 7 5 pH 50 50 8 0 pH 78 21 8 5 pH 90 10 6 0 pH 4 96 6 5...

Страница 101: ...guanide Arctic Pure Boost Adding Arctic Pure BOOST should be avoided unless the CI level is very low Parts Per Million ppm ppm parts per million a standard measure of chemical or mineral concentration...

Страница 102: ...06 6 hour cycle FF FF Filter Cycle Frequency FF 1 1 cycle in 24 hours FF 2 2 cycles in 24 hours FF 3 3 cycles in 24 hours FF 4 4 cycles in 24 hours On Onzen Cycle Duration 0 24 Hours per day Cycles ar...

Страница 103: ...blishing Correct Water Chemistry Relax and Enjoy Your Spa Arctic Spas Onzen maintenance Schedule Program filtration Onzen Settings Conducting a sanitizer production test Sanitizer readings Maintain Co...

Страница 104: ...mperature Step 1 Fill Spa Fill your spa through the filter intake as shown to the appropriate level just under the head rests If you have sediment or high mineral content a carbon filled pre filter as...

Страница 105: ...own or muriatic acid Do not raise Total Alkalinity WARNING Skipping these steps on Start up can cause scaling problems and cloudy water that may not be covered under warranty NOTE Use all products acc...

Страница 106: ...red salinity range using Aquacheck Salt Test Strips Custom Salt Dosage Chart Classic Salt Dosage Chart Water Volume Metered Fill Point Approximately Bottom of Head Rest Required Salt Dosage to Achieve...

Страница 107: ...has been developed to protect Onzen components from damage and the use of alternative salt blends will be easily detected by technicians Steps to Stabilize Water Step 1 Stabilize Spa Water Once Filtra...

Страница 108: ...rip into the water IMPORTANT Keep top half of strip COMPLETELY dry to get an accurate reading Step 3 Test Duration Period Leave strip in water for 3 5 minutes until yellow band at top of strip turns d...

Страница 109: ...Press your Filter button again Your display will now show the settings for your Filter Duration Step 6 Filter Cycle Frequency Press your Filter button again Your display will now show the settings fo...

Страница 110: ...e or if the Chlorine Level is too low Important Always test and balance the pH and Chlorine levels before each spa use Expect the pH to increase slowly over each week and when it gets too high use Arc...

Страница 111: ...nd Sodium in accordance with the settings on this manual Add Arctic Pure Salt Water Balance in accordance with the instructions on the bottle to lower TA accordingly Add Arctic Pure Salt Water Balance...

Страница 112: ...ase Question 5 Will the salted water damage my lawn This is very unlikely The recommended concentration of salt is used is approximately 10 of the concentration of sea water Question 6 Why is my water...

Страница 113: ...may require replacement 3 Check you pH level you may need to adjust you pH down Question 10 Can I use softened water with my Onzen system Yes You probably have a water softener because your water is q...

Страница 114: ...ection Before threading in the new cell put a generous amount of dielectric grease in and around the 12 volt connections in the centre of the housing and on the end of the cell Now thread the new cell...

Страница 115: ...re it is in the target range Adjust the chlorine levels using Boost granular chlorine after heavy use or if the Onzen Output is too low 1 3 ppm CH Monthly Check Calcium Hardness level to en sure it is...

Страница 116: ...is dependent on FCL level spa usage and bather load High CH lower with a stain scale controller such as Arctic Pure Best Defence to help hold Calcium in suspension Once Sodium Chloride reading is in t...

Страница 117: ...117 117 OnSpa...

Страница 118: ...a New Spa in the lower right corner of the screen 1 Go into the App Store on your personal device 2 Type Arctic Spas into the search bar and then select Click on the App and select GET OPEN will disp...

Страница 119: ...ated topside overlay in which case the answer here is still YES 6 Setup the WiFi Connection Select SETUP WIFI CONNECTION button on the screen if this is the first time the spas been online 2020 Connec...

Страница 120: ...ccess Point should automatically launch when the Spa is first powered up If the Spa s Access Point didn t automatically come up you can manually launch it To set up the Spa s Access Point AP press and...

Страница 121: ...se Note If your phone is connected to the same WiFi Network as the Spa it will not prompt for the Regis tration Code 7 1 Enter the Required information into the fields then press Register at the botto...

Страница 122: ...temperature can be adjusted using the and buttons or by moving the small circle around the loop Press the Pump Control buttons to turn Pumps On and Off The EZ button will turn All Pumps On and Off Swi...

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