WARRANTY
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aquaglide.com | © 2017 Aquaglide
Aquaglide warrants this product to be free of defects in material or
workmanship to the original purchaser for a period of three (3) years from
date of purchase. This warranty is subject to the following limitations:
Warranty is valid only with dated proof of purchase in the form of the
original invoice.
Warranty is valid only when the product is used for normal recreational or
commercial activities, and does not cover damage, or any issues resulting
from misuse, excessive use, or lack of normal maintenance.
Aquaglide will make the final warranty determination which may require
inspection and/or photos of the product which clearly show defect(s).
We may require the product be sent to another location of our choice,
freight prepaid, or photos and other proof of claim be sent by email to
support@ aquaglide.com.
If a product is deemed to be defective by Aquaglide, the warranty covers
the repair or replacement of the defective product only, at Aquaglide’s
discretion. Aquaglide will not be responsible for any costs, losses, or
damages incurred as a result of loss of use of product, or any other claims
of any kind.
This warranty does not cover damage caused by misuse, abuse, neglect,
or normal wear and tear, including, but not limited to, punctures; damage
caused by dragging the product over the ground; damage due to
excessive sun exposure or seam failure due to over-inflation in the sun;
damage caused by improper handling , or improper storage; damage
caused by marine growth or other marine animals; damage caused by use
in waves or shore break; or damage caused by anything other than defects
in materials and workmanship.
Serial Number
All Aquaglide products are marked with a serial number near the main
inflation valve (#1). The serial number may be stamped into the PVC directly
around the valve, or it may be visible on a welded plate near the valve.
Please include this number when you contact Aquaglide, or your dealer,
with any warranty claim.