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5

AU

Telephone Helpline: 1300225960

Cleaning, Care & Maintenance

Note: Always switch off and disconnect the appliance from the power supply 

before cleaning.

Always allow the appliance to cool before cleaning.

1.  Remove the inner bowl and wash in warm, soapy water. Do not use harsh abrasive cleaners or 

products that are not recommended for use on non-stick coatings.

2.  Rinse and dry thoroughly.

3.  Clean the exterior of the rice cooker with a damp cloth.

4.  Ensure the heating plate is clean and free of food or other debris that could interfere with the cooking 

process.

5.  Dry the heating plate thoroughly before use.

Troubleshooting

Fault

Probable Cause

Solution

The appliance is 

not working

The unit is not switched on

Check the unit is plugged in correctly and 

switched on

Plug and lead are damaged

Call Apuro agent or qualified Technician

Fuse in the plug has blown

Replace the plug fuse

Power supply

Check power supply

Internal wiring fault

Call Apuro agent or qualified technician

The bowl is not in contact with the 

heating plate

Realign bowl

Rice is not 

thoroughly 

cooked

The bowl is not in contact with the 

heating plate

Reposition bowl

The bowl has become deformed

Replace bowl

Not enough water

Increase the amount of water used

Rice is 

overcooked

Too much water

Decrease the amount of water used

No power

Auto re-set activated

Allow product to cool for 30 minutes

Technical Specifications

Model

Voltage

Power

Current

Capacity

Weight

Dimensions

H x W x D mm

CB944-A

220-240V 

50/60Hz

2950W

12.8A

23 litres

11kg

523 x 523 x 350

CB944-A_A5_v1_170718.indb   5

2017/7/18   16:43

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