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NT_ANEP_P3GU_07-12-2018

NT_ANEP_P4GU_VoLTE_EN_12-05-2022

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GENERAL WARNINGS

GENERAL REMARKS

Pay close attention to the warnings contained in this section as they provide

important guidelines for achieving a safe installation, for correct use and

maintenance of the product.

• The appliance must be intended EXCLUSIVELY for the use for which it was

been designed and ANEP cannot be held responsible for any damage resulting

from improper use.

• The product has been designed in compliance with the standards, the

installation must be carried out inside compliant installations meeting

appropriate standards.

• Before carrying out any intervention inside or outside the product (cleaning,

maintenance, etc.) disconnect the appliance from the main power supply and

the battery.

• For any repair work, please contact our service exclusively after-sales SAVTEL.

• Install the product in a ventilated room taking into account the ventilation which

does not must in no case be obstructed.

• Do not install the product in a potentially explosive environment.

• Ensure that the product is installed according to the prescribed indications.

• Do not introduce objects, liquids or dust, do not use a spray inside the product.

• The packaging elements must not be left within the reach of children, because

they can be potential sources of danger.

• In order to capture a better 4G GSM network, install the gateway at the highest

• possible in the building, ideally in high machinery, otherwise at the top of

elevator shaft.

WARNING

Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.

Electrical equipment must be compulsorily recycled

according to Directive n°2012/19/EU relating to waste

electrical equipment and Electronic (WEEE)

Содержание P4GU VoLTE

Страница 1: ...P4GU VOLTE 4G MOBILE NETWORK GATEWAY 4G MOBILE NETWORK GATEWAY EQUIPMENT FOR ELEVATORS EQUIPMENT FOR ELEVATORS NT_ANEP_P4GU_VoLTE_EN_12 05 2022 www anepstore com ...

Страница 2: ...tery 14 STARTING 15 PROGRAMMING BY PHONE 16 How to use 17 Roaming configuration 17 Setting the country 17 Adjusting the Transmit Receive Gain 17 Setting the call codec 18 Telephone number for administration 18 Programming password 18 Dialed Telephone Number Converter 18 2G 3G 4G signal level measurement 19 Setting the network type 19 Telephone number for notification 19 Battery Alert 19 Telephone ...

Страница 3: ...ing a pre recorded number 24 Deleting all pre stored numbers 24 Playing pre recorded Nos 24 2G 3G 4G signal level measurement 24 Reading Setting the type of network 25 Definition Deletion Reading of the notification number 25 Definition Reading of the Tel ANEP protocol 25 Entering Reading ANEP protocol identifier 25 Enabling Disabling the battery charge level check 26 Reading the battery charge le...

Страница 4: ...EVEL 31 BATTERY ALERT 32 EXTERNAL POWER FAILURE MONITORING 33 READING ADVANCED GATEWAY PARAMETERS 34 BATTERY STATUS READING 35 REBOOT 36 FACTORY RESET 36 SERVICE 37 SIGNALING 38 TONES 38 CALL SIGNALING 39 LEDS 39 GREEN 2G 3G 4G network strength 39 RED Device status 40 WHITE Line status 40 BLUE Power status 40 PROBLEM RESOLUTION 42 WARRANTY 43 SUITE ...

Страница 5: ...y repair work please contact our service exclusively after sales SAVTEL Install the product in a ventilated room taking into account the ventilation which does not must in no case be obstructed Do not install the product in a potentially explosive environment Ensure that the product is installed according to the prescribed indications Do not introduce objects liquids or dust do not use a spray ins...

Страница 6: ...es it possible to make and receive calls via the mobile network For operation a SIM card is required P4GU VoLTE has an internal backup battery to be connected VoLTE BATTERY NI MH 7 2V 800mAh To be connected LINE CORD Cord 2m ANTENNA cordon 2m GATEWAY P4GU VoLTE P4GU with Power Supply Socket réf A EA 022 P4GU with 2 WIRE Power Supply réf A EA 023 OR réf ANEP J CA 049 ...

Страница 7: ...Setting transmit and receive gains Remote reset Remote firmware update internal software Mobile network intensity signaling LED Device status LEDs Line status indicator LED Power status indicator LED Dual Band Module European 4G Network Transmit power 2W Input for direct 12Vdc power supply Input for transformer power supply external 230Vac 12Vdc External antenna cable L 2m antenna with optional 10...

Страница 8: ... SMA connector B Slot for the SIM card standard SIM format 2FF C 2G 3G 4G network reception level LED green Device status LED red Line status LED white Power status LED blue D RJ11 connector for connecting a fixed telephone or a remote alarm E Input for transformer power supply external 230Vac 12Vdc F Terminal for connecting a fixed telephone or a remote alarm G Connection of the external 12V powe...

Страница 9: ...stall the P4GU VoLTE device near other electronics devices radio or TV equipment computers television broadcasting systems etc or magnetic credit card tickets etc which may be subject to Radiofrequences interference from the device the recommended minimum distance is 2 5 m The P4GU VoLTE device should not be installed near medical devices Its use may harm hearing aids or pacemakers Make sure that ...

Страница 10: ... area where the GSM signal is sufficient ANEP recommends 3 fla shes of the green LED Note The network may vary depending on the telephone company Make two holes of ø5 mm in diameter on the wall spaced between them by 50 mm Insert the 2 dowels and tighten the screw up to 5 mm away from the wall Insert the P4GU VoLTE device through the two posterior eyelets on the 2 screws from the wall 50mm ø5 ø5 ...

Страница 11: ...off to avoid damaging it Use all precautions to avoid electrostatic discharge Gently push the front part of the SIM card slot down until it releases and lift it up Slide the SIM card into the slot on the front panel Lower the front part and push it up until it locks FORMAT mini SIM 2FF ATTENTION The SIM card must have the PIN CODE DEACTIVATED If the SIM card has the PIN CODE activated it must be d...

Страница 12: ...o that there are no metal structures that structures that may mask the signal WARNING Do not install the product near other electrical appliances or electronic devices that were not designed to be associated with it and which could be a source of disruption or interference WARNING To avoid damage to the device NEVER power the P4GU without first installing the antenna YES NO METAL SURFACE METAL SUR...

Страница 13: ...ote alarm or Connect via the TEL terminal F see photo page 8 the P4GU VoLTE to a landline telephone or a remote alarm Scheme of connection range ANEP BOX White Ring 52V Red Tip 0V White Ring 52V RJ11 OU Red Tip 0V S BOX White Ring 52V Red Tip 0V White Ring 52V Red Tip 0V BOX C PHONIE TA TX Versions 1 2 3 E1 E2 E3 E4 BP AL White Ring 52V Red Tip 0V BOX TA or BOX TA or BOX TX or BOX TX or E BOX or B...

Страница 14: ...m of the product an appropriate electrical protection appropriate electrical protection in order to to cut off the power supply in the event of a fault OR POWER SUPPLY by direct 12Vcc Power supply by direct 12Vdc Terminal G see photo page 8 Connect the power wire to Terminal G see photo page 8 in respecting the polarities Nota The maximum supply voltage that can be supplied is 17 Vdc The minimum s...

Страница 15: ...mobile network Make sure that the device status LED RED blinks rapidly once every 3 seconds as once every 3 seconds as described in the chapter Signals see page 42 If the red device status LED flashes faster and stays on longer see page 42 the device is not properly connected to the 2G 3G or 4G network Unplug the P4GU VoLTE and check if the SIM card is correctly inserted or not blocked by the PIN ...

Страница 16: ...ain setting Front end call number Gateway ID number Nota During programming no more than 5 seconds must pass between one digit and the next At the end of the 5 seconds without digits there will be a deterrent tone and it will be necessary to hang up Nota At the end of each setting if it is correct there will be a confirmation tone If it is incorrect there will be an error tone In any case the tone...

Страница 17: ... roaming 5 1 Activated 5 0 XXXY Y Disabled XXX MCC of your telephone operator Y Y MNC of your telephone operator When roaming is disabled in case the gateway registers with from a supplier other than the one who is programmed it is not possible make or receive calls Roaming enabled by default 9 SETTING FROM THE COUNTRY 09 X X X X the telephone country code where the gateway is installed Default au...

Страница 18: ...NG OF PASSWORD 19 X X Y Y Y Y X X old password max 3 digits Y Y new password max 3 digits 0 by default 25 26 AUTOMATIC DIALED PHONE NUMBER CONVERTER 3 25 X X Y Z Z Z Z ENTERING THE COUPLING CALL NUMBER X X programming password Y table position from 1 to 6 Z Z telephone number Page 30 25 X X Y DELETING THE PAIRING CALL NUMBER X X programming password Y table position from 1 to 6 25 X X ERASING ALL ...

Страница 19: ...MS notification of battery status failure restoration of external power supply mobile network and for SMS reading of SIM card expiration 40 Erasure 42 DEFINITION OF THE TEL NUMBER ANEP PROTOCOL 42 X X X X X X telephone number designated to receive the ANEP protocol 44 CAPTURE IDENTIFIER ANEP PROTOCOL 44 X X X X X X identification number of the BOX 8 digits or other ANEP product 52 THRESHOLD BATTER...

Страница 20: ...F THE BATTERY 8 91 Tones 0 tone Battery absent not connected damaged 1 tone 1 hour 2 tones 2 hours 3 tones up to 7 hours 4 tones more than 7 hours Page 3 98 RESTART REBOOT 9 98 Resetting the gateway does not modify its programming Page 37 99 RESET CONFIGURATION FACTORY 10 99 Restoring factory settings does not change the programming password and settings entered for the Automatic Dialed Phone Numb...

Страница 21: ...that sent the SMS from programming WARNING SMS programming made and sent via the Internet may not work if the required format is not respected Message Format Each programming SMS must contain the password allowing to access programming and the programming codes to be performed The message format should be as follows AN GWU xxx c c Or AN GWU beginning of the programming chain xxx password chain def...

Страница 22: ...r example AN GWU 0 21 The P4GU VoLTE is in mode 1 5 ACTIVATING ROAMING AN GWU 0 5 1 Enabled default DISABLING ROAMING AN GWU 0 5 0 XXXY Y Disabled XXX MCC of your telephone operator Y Y MNC of your telephone operator When roaming is disabled in case the gateway registers with a different provider than the one programmed it is not possible to make or receive calls READ ROAMING STATUS AN GWU 0 5 R 9...

Страница 23: ...GWU 0 11 3 gain setting to 3 15 CALL CODEC SETTING VOICE AN GWU 0 15 X X choice from 0 to 2 0 all codecs are enabled 1 only FR GSM enabled default 2 all codecs are enabled except AMR WB CALL CODEC READING VOICE AN GWU 0 15R Answer example AN GWU 0 15 2 2 EFR and HR activated ANEP 18 DEFINITION OF THE ADMINISTRATOR NUMBER AN GWU 0 18 X X X X X X telephone number with country code if defined this is...

Страница 24: ... CALL NUMBER X X programming password Y table position from 1 to 6 26 ENTERINGA PRE RECORDED NUMBER AN GWU 0 26 X X Y Z Z Z Z ENTERING THE ROUTING CALL NUMBER X X programming password Y table position from 1 to 6 Z Z telephone number DELETING A PRE RECORDED NUMBER AN GWU 0 26 X X Y ERASING THE ROUTING CALL NUMBER X X programming password Y table position from 1 to 6 DELETING ALL PRE RECORDED NUMBE...

Страница 25: ...SIM card expiration DELETE NOTIFICATION NUMBER AN GWU 0 40 Erasure READ NOTIFICATION NUMBER AN GWU 0 40R Reading of the telephone number assigned to the reception of notification SMS 42 DEFINITION OF THE TEL NUMBER ANEP PROTOCOL AN GWU 0 42 X X X X X X telephone number designated to receive the ANEP protocol READING OF THE TEL NUMBER ANEP PROTOCOL AN GWU 0 42R Reading of the telephone number desig...

Страница 26: ...eshold a notification SMS is sent 5R READING OF THE BATTERY CHARGE LEVEL CONTROL AN GWU 0 5R Reading of the battery charge level control from the P4GU gateway 61 TELEPHONE LINE VOLTAGE AN GWU 0 61 X X choice from 0 to 1 0 36 VDC 1 52 VDC Gateway reset required for validation 0 98 TELEPHONE LINE VOLTAGE READING AN GWU 0 61R Answer example AN GWU 0 61 1 Value of 1 52V 81 EXTERNAL POWER SUPPLY CONTRO...

Страница 27: ... GWU 0 91 x X Choice from 0 to 4 0 Battery missing not connected damaged 1 1 hour 2 2 hours 3 up to 7 hours 4 more than 7 hours Page 36 97 REMOTE UPDATE AN GWU 0 97 Updating the firmware of the remote gateway DATA PACKAGE REQUIRED 98 RESET REBOOT 9 AN GWU 0 98 Nota Resetting the gateway does not modify its programming Page 37 99 FACTORY RESET 10 AN GWU 0 99 Return to default configurations Page 37...

Страница 28: ...er example AN GWU 0 C objcobytel com F G C F G WRITING APN SELECTED AN GWU 0 Cx Fy Gz x Operator APN APN Operator Network Access Point y APN user optional z APN password optional ORANGE AN GWU 0 Corange Forange Gorange BOUYGUES AN GWU 0 Cmmsbouygtel com F G BOUYGUES AN GWU 0 Cobjcobytel F G VoLTE SFR AN GWU 0 Csl2sfr F G VoLTE example writing reset APN AN GWU 0 C N WRITING IP TYPE CODE AN GWU 0 N ...

Страница 29: ...st the gain of transmission and reception Transmission By default 4 0db Enter a value 1 7 according to the following table 1 2 3 4 5 6 7 6dB 4dB 2dB 0dB 2dB 4dB 8dB Reception By default 3 8db Enter a value 1 5 according to the following table 1 2 3 4 5 12dB 10dB 8dB 5dB 2dB WARNING The values saved by default are the optimal ones modify them only if it is really necessary ...

Страница 30: ...ted by programming and or learning automatic to a dialed number When the dialed number is not associated with any predefined number the call will be automatically forwarded to the first preset phone number Nota To activate the Automatic Converter Service simply preselect a phone number To deactivate this service all phone numbers must be deleted preselected phone Example Table of presets Emplaceme...

Страница 31: ...the number to call using programming code 26 Dial a telephone number with the telephone connected BOX remote alarm or other telephone device to the gateway The gateway will check if the number already matches a predefined phone number If so it sends a call to the predefined number If not it will match the dialed number to the first available predefined number and make a call to that number If ther...

Страница 32: ... network No signal No network 1 Tone Low not functional 2 Tone Medium random operation 3 Tone good recommended level 4 Tone high As the signal may be subject to variations we recommend repeating the code 30 2 or 3 times at intervals of a few seconds in order to obtain a reliable signal Nota in case of weak or average signal we recommend to install the gateway in a different area with better signal...

Страница 33: ...Center by voice DTMF See Signaling the absence of external power supply or the level of battery charge via ANEPCenter Transmission by SMS default The device sends a single warning SMS A new warning SMS is sent only if the state of charge rises and then falls below the threshold necessary to guarantee 4 hours of autonomy on standby The text of the message sent is as follows Battery discharged The i...

Страница 34: ...he gateway constantly checks the external power supply 230Vac or 12Vdc If the external power grid failure lasts longer than the preset time interval a notification SMS is sent with the following text message External Power Failure If the external power supply is restored for a time interval equal to the predefined threshold a new SMS is sent with the following text message External power restored ...

Страница 35: ... the request with the following data Values the values shown are for illustrative purposes Signification AN GWU XXX 90P4GU start of string 211000501 Mar 19 2021 08 52 32 P4GU software version ELS61 E R2 02 000 ARN 01 000 05 Radio module data 359206065733230 Code IMEI 4G ACT Access Technology 208 MCC Code Country Code 20 MNC Code Operator Code 7537 TAC Tracking Area Identifier LAC Location Area Ide...

Страница 36: ... interrogate the P4GU VoLTE device for battery status This procedure allows you to check the battery status through your telephone or by return text The gateway sends a number of short tones corresponding to the number guaranteed operating hours in standby mode Tones Standby hours No dial tone Battery missing or damaged 1 Tone 1 hour 2 Tone 2 hour 3 Tone until 7 a m 4 Tone more than 7 hours ...

Страница 37: ... TO FACTORY SETTINGS It is possible to return at any time to the factory settings using the code CODE 99 See programming tables by PHONE or SMS Factory settings Roaming enabled Checking the battery charge level enabled 4h Control of the absence of the electrical network disabled Transmitter gain 0dB receiver gain 8dB Identification of the 2G or 4G gateway model By SMS by sending the code 90 ref pa...

Страница 38: ...to fall back on the 2G 3G network to be able to make a call If the gateway is connected to a PABX autocom please refer to the switchboard manual If the gateway is connected to a telephone Pick up the handset The line status LED white lights up and the dial tone is heard Dial the phone number to call When the called party answers the device status LED red lights up Nota once you have dialed the num...

Страница 39: ...s that there is a delay in programming selection that the caller has hung up or an unauthorized access has been made 0 1 2 3 4 5 Busy Indicates that the called party is busy 0 1 2 3 4 5 Confirm Indicates that the programming performed has been accepted 0 1 2 3 4 5 Error Indicates that the programming performed has not been accepted 0 1 2 3 4 5 Signal quality Indicates that the signal level is low ...

Страница 40: ...hat the signal level is low Indicates that the signal level is medium Indicates that the signal level is good Indicates that the signal level is high Signal quality Indicates that the signal level is high Signal quality Indicates the absence of the signal 0 1 2 3 4 5 0 1 2 3 4 5 0 1 2 3 4 5 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 ...

Страница 41: ...trength Indicates no signal Indicates that the signal level is low Indicates that the signal level is medium Indicates that the signal level is good Indicates that the signal level is high 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 ...

Страница 42: ...he SIM card is protected by the PIN or other problems Indicates that the device is successfully registered to the network Indicates a voice connection in progress LED WHITE line status Indicates that the line is busy Indicates that the line is not picked up Indicates an incoming call LED BLUE power status Indicates power is on and battery is fully charged 0 1 2 3 4 5 0 1 2 3 4 5 0 1 2 3 4 5 0 1 2 ...

Страница 43: ...he power is not connected and the battery guarantees more than 7 hours of standby operation Indicates that the power is not connected and the battery guarantees up to 7 hours of standby operation Indicates that the power is not connected and the battery guarantees 2 hours of standby operation Indicates that the power is not connected and the battery guarantees 1 hour of standby operation 0 1 2 3 4...

Страница 44: ...xpired SIM card or damaged Check operation of the SIM card with a mobile phone SIM card not compatible Use a GSM UMTS LTE SIM card Perform a control test with the SIM card of another operator Antenna not connected or cable damaged Check the antenna connection and the integrity of the cable Lack of mobile network coverage Check for the presence of mobile network coverage with a mobile phone Supply ...

Страница 45: ...NT_ANEP_P3GU_07 12 2018 NT_ANEP_P4GU_VoLTE_EN_12 05 2022 45 48 NOTES ...

Страница 46: ...NT_ANEP_P3GU_07 12 2018 NT_ANEP_P4GU_VoLTE_EN_12 05 2022 46 48 NOTES ...

Страница 47: ... at any time without notice WARRANTY This product is guaranteed for 3 years from the date of invoicing of the product with the exception of batteries and cells which are guaranteed for 6 months However this guarantee does not apply in the event of Use that does not comply with the instructions in this manual Deterioration from a cause external to the product act of vandalism fire flood storm overv...

Страница 48: ...THE AFTER SALES SERVICE IS PROVIDED BY 4 bis rue de Paris 94470 Boissy Saint Léger 33 1 45 98 34 44 Website www anepstore com NT_ANEP_P4GU_VoLTE_EN_12 05 2022 ...

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