33
9.1.2 Electrical & mechanical faults
Observed Fault
Reason/s
Checks
Proposed Actions
The unit will not
switch on and the
screen is blank.
1. The mains
incoming power
supply has been
disconnected.
2. The circuit breaker
or other isolation
device in your house
has tripped out.
3. The power cord on
the unit has become
disconnected from
either the unit or the
wall socket.
4. The unit has
developed a fault that
requires assistance
from your Healthcare
provider.
5. The external fuses
that protect the supply
mains may have
“blown”
1. Check that your
area is not
experiencing power
cuts.
2. Check to see if the
circuit breaker or
other isolating device
in your house has
tripped and check
other household
appliances being
used as they may e
responsible for
interrupting the power
supply.
3. Check that the
power cord is secure
at both ends and
check that it has not
been damaged or cut.
4. Arrange for a
qualified electrical
engineer or your
Healthcare provider to
check the condition of
the external fuses.
1. If checks 1 – 3
have not proved to
be the cause then
contact your
Healthcare provider.
DO NOT
attempt to
fix the fault or
remove the side
covers.
2. Replace the
external fuses. (Only
to be carried out by
HCP or trained
/qualified electrical
engineer that is
familiar with this
equipment.
There is insufficient
flow to run the
dialysis machine.
1. A fault has
occurred with the unit
that has either
stopped the unit or
intermittently
interrupts the
production of purified
water.
2. The incoming
mains water supply
has been cut off or
has reduced
pressure.
3. If fitted an external
pre-treatment filter
may have become
blocked.
4. The reverse
osmosis membrane
may have become
blocked or fouled.
5. The incoming
feedwater supply
1. Check for any
displayed warning or
alarm messages.
Make a note of any
displayed and refer to
Section 9.1.2 for
details.
2. Check your tap
water to see if it is still
running at a rate that
seems to be normal
and at an expected
pressure.
3. If any pre-treatment
filters or devices are
fitted check to see if
there are any leaks or
faults. By
disconnecting the
feed water to the unit,
there should be a flow
after the pre-
treatment equipment.
1. If the unit is not
showing any
displayed messages
but the problem
persists carryout the
checks 2-5. If any of
the checks reveal a
fault or you are not
sure of what you
have seen or feel the
unit should be
cleaned then contact
your Healthcare
provider with all the
details and they will
assist you.
2. If the fault is not
related to items 1-5
then it may be due to
the internal pressure
sustaining valves,
contact your
Healthcare provider
for assistance.
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