Introduction
Installation and Programming Manual
1-5
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System Schedules (Auto-Mode)
If your organization has operating hours that vary from day to day, the system
administrator can define the daily operating schedules on a weekly basis,
including daytime, nighttime and break time hours. When the Auto mode is
activated, the MiniSOHO automatically switches between the day, night and
break modes according to the pre-defined schedule.
The operator can override the pre-defined system schedule and switch
manually to day, night, break, or holiday mode using a password.
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Holiday Schedules
The MiniSOHO switches automatically to Holiday mode on dates programmed
as holidays. During holidays the MiniSOHO answers calls with the special
holiday greeting.
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Fax Detection
If the MiniSOHO detects a fax tone (CNG) during the opening greeting, it
automatically transfers the call to the pre-defined fax extension.
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Directory Listing (Dial By Name)
The MiniSOHO can provide a list of mailbox owner names. The directory
listing enables calls to be transferred to all extensions configured within the
list. A caller can access the directory listing by following instructions during
the opening greeting.
In order to enable a directory listing call transfer, the mailbox owner must
record his name and a three-letter code. A caller can reach the proper extension
after dialing the respective code and verifying a correct extension according to
the mailbox owner’s name.
The system administrator enables two methods of directory listing: according
to the mailbox owners first or last name.
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Call Transfer
The system administrator can program the MiniSOHO to detect the Call
Progress tone and DTMF signals sent by the PBX and transfer the calls to
extensions in one of the following modes:
Non-Supervised. The MiniSOHO transfers the call immediately without
verifying the status of an extension.
Supervised. The MiniSOHO checks for a busy or answer signal before
transferring the call to an extension.
