Altusen KN9000, Руководство пользователя

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Appendix D.
Technical Support
In the event that you have a problem and are unable to resolve it through this
manual, you can obtain additional information and help through the services
described in the following sections.
ALTUSEN Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem.
This service is available 24 hours a day, 7 days a week. If you are experiencing
difficulty getting this product to work correctly, please do not hesitate to call.
In North America, the ALTUSEN Technical Phone Support Center can be
reached at 888-999-ALTUSEN (888-999-2836). Outside of North America,
call the nearest ALTUSEN Technical Support Phone Center.
Note: To ensure quality of service, telephone calls may be monitored or
recorded.
Telephone numbers for world wide Technical Support Centers are listed on the
ALTUSEN website. Access the ALTUSEN website: http://www.Altusen.com.
Please have the following information available prior to calling ALTUSEN:
M
Date of purchase, product model number and serial number of the product
M
Type of computer
M
Operating system and revision level
M
Messages displayed when error occurred
M
When the problem occurs
M
Add-on boards or software (if applicable)
M
Third-party hardware or software (if applicable)
M
Other detailed, specific questions
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