INSTALLATION INSTRUCTIONS / INSTRUCTIONS D’INSTALLATION
AFS-500 LED Follow Spot
TROUBLESHOOTING
Troubleshooting Guide
The chart below provides possible causes and remedies for various error messages and/or symptoms. If
this chart is unable to address your issue, please contact your authorized dealer or Altman customer
service at 1.914.476.7987 or [email protected] for assistance.
WARNING!
Any service and maintenance (including troubleshooting), other than described herein should
be performed by an Authorized Altman Lighting Dealer or Service Center.
Description
Symptom
Possible Cause/Remedy
No light output.
Fixture will not produce or
output light and connected to
power. Display is active.
Manual Mode....
Fader
is set at 0% intensity...
DMX Mode....console is set at 0% intensity...
Lamp On/Off is not selected. or fixture calibration is not complete
.
Low light output.
Fixture produces low light
output and connected to
power.
Iris is closed
Fixture is Zoomed out and out of Focus
Dimmer is set to low setting
No power at luminaire.
Luminaire does not power up
Circuit not energized...verify circuit breaker is turned on.
Not plugged in...ensure A/C cable is connected to power source.
Power cable wired incorrectly...verify power cable and connector are wired
correctly.
DMX Data Control.
Fixture will not respond to
DMX commands.
Not detecting DMX data...
Unit is not set to proper DMX address - check settings. See
"Setting DMX
Address from the Home Screen"
for more information.
Unit is not set to DMX mode. See
"DMX Menu"
for more information.
Disconnect and reconnect DMX input cable.
Check all DMX connections (at control source and luminaire).
DMX data cable not wired correctly or has a broken conductor... check DMX data
cable for proper wiring.
See
"Connecting to the DMX512 Network" on page 22
for more information.
Color Wheel does not rotate
to full color frame
When Color button is
pressed the color wheel
does not rotate to full color
Reset power to the fixture and allow for full calibration of each of the internal
motors. (approx. 90 seconds)
Fixtures are running hot
Filters are Dirty
.
Using a Philips head screw driver remove the fan filter on the top of the unit.
remove the filter. Clean via dry low velocity compressed air from the underside
of the filter.
Service and Maintenance
For all other service and maintenance issues, please contact your local Altman Lighting office or an
Authorized Service Center.
WARNING!
Disassembly, alterations, unauthorized service, etc. will void the product warranty. Contact
your local Altman Lighting office or an Authorized Service Center for technical support and service.
WARNING!
Under no circumstances should
the AFS-500 LED Follow Spot be operated with out its fan
filters in place.
If you have any questions regarding the use or care of your
AFS-500 LED Follow spot
Luminaire,
please
contact Altman Lighting technical support or your local Authorized Dealer.
AFS-500 LED Follow Spot Product Specifications
11
