Altigen Contact Advantage, Руководство пользователя

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24 Contact Advantage Manual
3. Dial the second party’s number and either hang up or announce the
call.
4. Answer Yes in the popup.
Once you place the handset back on-hook, the trunk line also drops and
Centrex completes the transfer.
Conferencing Calls
Any internal user is able to add parties to a conference call. While
connected to the first party:
1. Click the Conference button.
2. When the dial pad pops up, enter the extension or phone number you
want to conference with, then click Dial.
While AltiAgent dials the new number, the first party goes into Hold
Pending state, and you see a confirmation dialog box.
Figure 11. Confirming Conference Calls
You can cancel the conference at any time by clicking the Cancel
button, closing the dialog box, or by pressing your phone’s FLASH
button. Normally, after cancelling you will be reconnected
automatically to the initial call. If you are not automatically
reconnected and want to reconnect to the first call, click the Hold
Pending status representing the call.