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Contact Advantage Manual
To obtain the AltiServ IP address, ask your IT administrator.
If you are connecting to the Internet through a modem connection, before
you log in, establish a session connection from your PC to your local
Internet Service Provider. If you’re using a low-speed connection, the login
may take some time as a large amount of data is transferred to your desktop.
To log in:
1.
Run the Contact Advantage application and, if this is the first login to
this AltiServ system, enter the server’s IP address or name of the
system you will be using. If this is not your first login, go on to the next
step.
Figure 1.
Logging in
2.
Enter your Extension number and Password assigned to your phone.
Optionally, you can check the Always save password check box to
store your login password the next time you access Contact
Advantage.
3.
(Optional, for AltiAgent or Desktop) IP Extension Integrated with
option (grayed out if your extension is not set up as an IP extension.)
a. NetMeeting Option
If you do not have an Internet Phone Jack or an IP phone and you
want your AltiView desktop to access AltiServ as an IP extension,
select the IP Extension Integrated with check box and set the
dropdown list to NetMeeting.
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