Altigen AltiWare OE 4.0, Руководство администратора

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Key AltiServ Characteristics
AltiWare OE System Administration Manual 5
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• Personal Call Park and Pick Up - users can park calls at one station
to be picked up at another station. Up to 50 calls may be parked at one
station simultaneously.
• System Call Park and Pick Up - allows you to park and pick up a call
at a public “location.” The system allows you to park up to 100 calls at
any given time.
• Individual and System Call Pick Up - allows users to answer a
ringing telephone from another station.
• Single Call Waiting - allows users to put an existing call on soft hold
and take a second call upon hearing a Call Waiting tone. The user can
then alternate between the two calls.
• Multiple Call Waiting with Personalized Greetings - a personal
queue that allows users to handle multiple incoming calls by letting
callers wait in queue until the user answers the call. This allows users
to transfer or park calls before answering the next call in queue. Users
may also record and use personalized Initial and Subsequent
greetings to be played for callers in queue.
Flexible Wrap Up Times and InterCall Delays - can be used
to set delays before the system sends the next call to an
extension. Further, the user can manually set the extension
state to Ready or Not Ready to receive calls.
• Centrex Transfer - allows user to transfer or forward calls to an
external telephone number. Once the transfer is complete, the trunk
lines are released.
• Conference Calling - the system supports conference calls with up to
6 parties. You can speak privately to each person before adding the
person to the conference.
• Dial Last Caller - allows user to dial the last caller.
• Hands Free Modes - allow users to leave handset off-hook without
having to hear the dial tone.
• Direct Inward Dial (DID) - allows an incoming trunk call to directly
access an extension without Attendant intervention.
Note: If your local exchange carrier provides DID service, DID calls
will automatically be steered to the appropriate destination.
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