Altigen AltiWare OE 4.0, Руководство администратора

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Establishing Workgroup Membership
AltiWare OE System Administration Manual 97
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Establishing Workgroup Membership
There are two different ways to attach extensions to workgroups.
1. If you select a workgroup in the Extension Configuration General
window, then click the Workgroup tab, you open the Workgroup
view of the Workgroup window, which provides for adding extensions
to the selected workgroup and setting workgroup queue handling.
2. If you select an extension in the Extension Configuration General
window, then click the Workgroup tab, you open the Extension view
of the Workgroup window, which provides for assigning workgroups
to the selected extension and for setting wrap up times.
This section discusses the first way first.
Adding Extensions to Workgroups
To add extensions to a workgroup, select the workgroup pilot number
number in the list of extensions in the General window, then click the
Workgroup tab. The workgroup pilot number appears in the window title
bar. Here’s an example.
Figure 38. Workgroup view of Workgroup window, Extension Configuration