Clearing Advanced Call Router History Data
12
Advanced Call Router Manual
Clearing Advanced Call Router History Data
To clear data from the Advanced Call Router History window
1. Go to the directory “Program Files\AltiGen\Call Router” and locate the
Call Router.csv
file.
2. Open
Call Router.csv
and delete all contents.
3. Save and close
Call Router.csv
.
Additional Advanced Call Router Features
Building SQL Queries
To build an SQL query that Call Router will send to your database, use the
CallerId
Datasource
dialog box. The customer information retrieved from
your database will be used in the routing rule.
