Advanced Call Router Route Rules
4
Advanced Call Router Manual
•
Add
- opens a Custom Record dialog box, where you can create a new
record and build the conditions for the record.
•
Modify
- opens the Customer Record dialog box to modify the record
selected in the Record List.
•
Delete
- deletes the record selected in the Record List.
•
Delete All -
deletes all records in the Record List.
• The
Default Routing
button opens a
Default Routing Rule
dialog
box, where you can specify the action for Call Router to take if no
match is found in the rules or in the database.
