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94

9.

  SERVICE INFORMATION 

Diagnostic Messages - SPANET  TOPSIDE CONTROL PANEL

MESSAGE

CAUSE

ACTION REQUIRED

ER-2 HEATER PLUG

(no heat sensor communication)

Internal heater sensor communication 

error

Turn mains power OFF, wait 5 minutes 

then restart spa pool. Contact tech if 

problem not resolved

ER-3 WATER PRIME 

(prime has failed)

Air detected in heater tube 

Low water level

Dirty filter cartridges

Airlock in pipe work

Slice-valves shut

Press Pump A button to retry water prime. 

Check spa pool water level (refill if 

necessary)

Remove and clean filter cartridges then 

press Pump A button to retry prime

Bleed air from pipes by loosening barrel 

unions on pumps

Check all slice valves are open

ER-4 THERMAL TRIP 

(Heater thermal trip activated. Heater has 

been active & has had insufficient water 

flow over the element. Low or no water 

flow has caused the heater temperature 

to exceed its maximum limits & the spa 

pool control has shut down operation to 

prevent any damage to the heater unit)

Low water level 

Airlock in pipe work

Dirty filter cartridges

Slice-valves shut

Check spa pool water level (refill if 

necessary)

Bleed air from pipes by loosening barrel 

unions on pumps  

Remove and clean filter cartridges then 

press Pump A button to retry prime

Check all slice valves are open

ER-5 POOL TOO HOT 

(Water temperature too high, sensor 

r45 degrees)

High ambient temp (summer)

Excessive filtration time

Turn off spa pool, remove cover and allow 

water to cool before switching back on.

Reduce filtration time

ER-6 12V OVERLOAD

12V port current draw exceeding 1A limit

Call for service

ER-8 CTRL FAULT HVS 

(heater relay on when it should be off)

Power Surge

 

Periods of low/high voltage

Water on controller terminal

Turn mains power OFF & back ON again

Inspect inside spa pool cabinet for leaks or 

evidence of water exposure to controller. 

Turn off spa pool, dry water/fix leak and let 

controller dry out

ER-10 OVER CURRENT

(Mains 230v current draw above current 

limited C.LMT detected)

Components current draw too large for 

C.LMT setting

Power OFF/ON. Check C.LMT / L.SHD / 

L.LMT settings are correct. Do elimination 

test on components using the control 

panel to identify which connection is 

causing the fault

Содержание SPA POOL

Страница 1: ...1 SPA POOL MANUAL...

Страница 2: ...2...

Страница 3: ...l Spa pool overview by model Spa pool parts labelled Pressure diverter air venturi valves Waterfall control Air blower Aromatherapy LED lights Jets Sound system 8 Spa Pool Care Maintenance Draining th...

Страница 4: ...s now ready and waiting for you every day all within the confines of your own backyard We take exceptional pride in our product and have worked hard to ensure all our spa pools include not only the la...

Страница 5: ...take the time to read this entire manual before operating the spa pool This manual contains important information for the owner and we suggest keeping it in a safe place for future reference Every eff...

Страница 6: ...e to the spa pool occupant but installed at least 1 5m from the spa pool s water 6 WARNING To reduce the risk of injury a Water temperature between 38 C and 42 C is considered safe for a healthy adult...

Страница 7: ...facturer s warranty Please contact the dealer to confirm 12 Do not bring any object into the spa pool that could damage the spa pool shell 13 Never insert any object into any opening 14 WARNING Do not...

Страница 8: ...Ltd or Spa Supplies Ltd FAILING TO READ AND UNDERSTAND THE BELOW INSTRUCTIONS MAY VOID YOUR SPA POOL WARRANTY DO ensure a water maintenance regime is used and followed regularly Failing to balance wat...

Страница 9: ...illage areas around the spa pool may become wet therefore all flooring furniture walls and adjacent structures should be moisture resistant Check Service Access It is important to consider the access...

Страница 10: ...the cover which need to be screwed into the spa pool cabinet by the customer Full instructions screws and cover keys can be found attached to one of the hanging safety locks Spa Pool Steps Assembling...

Страница 11: ...SSUES STARTING UP THE SPA POOL OR VOIDING WARRANTY Check the silver plaque on the side of spa pool cabinet or see your invoice to find your spa pool model s name See pages 34 77 for more specific info...

Страница 12: ...skimmer lid caps if installed already and unthread the two plastic screws to take off the whole skimmer lid Place your hose inside the skimmer box and begin filling you may want to place the skimmer...

Страница 13: ...Fill until the waterline reaches just below the perimeter LED lights that surround the acrylic select models or aim for an inch below the headrests FILLING THE SPA POOL STANDARD WEIR SKIMMER ENTERTAIN...

Страница 14: ...Page 50 VANCOUVER 25A HARDWIRE REQUIRED See Page 52 MUNRO 25A HARDWIRE REQUIRED See Page 54 EVEREST 25A HARDWIRE REQUIRED See Page 56 K2 25A HARDWIRE REQUIRED See Page 58 CUB 32A HARDWIRE REQUIRED Se...

Страница 15: ...ble should be fed through the cabinet wall a cable grommet is supplied in the iPack should you wish to use this and a drill with a 60mm hole saw attachment will provide the right size for the grommet...

Страница 16: ...tight Lift off the lid to reveal the basket grill underneath Insert the basket grill into the top of the filter lining up the circular hole Lift out the basket grill and place aside Press the basket...

Страница 17: ...the black grill flap thread in the two filters gently clock wise Unscrew the two plastic screws either side of the skimmer lid Lay the black grill flap back down on top of the filters Lift off the ski...

Страница 18: ...ner flap hits the top of the skimmer box pull the front lid outwards Place both filters into the corresponding holes and find the thread to screw into Gently twist clockwise until the filter is locked...

Страница 19: ...ter may flow from the waterfall if open and equipped If the priming function fails an error message will display on the topside control panel check the troubleshooting guide at the back of this manual...

Страница 20: ...ndbook found in your iPack or download a copy from our support page link at the bottom of this page Only use Alpine Spas PureSpas or Spa Supplies approved products including filter cartridges in your...

Страница 21: ...a model These quick guides provide an overview of the buttons and the actions they perform however the panels are capable of mutiple functions not explained in the diagram A full copy of each topside...

Страница 22: ...n when the heater or heat pump if fitted is operating LIGHT ON OFF Used to toggle Spa lights on off Once activated color selection and mode can be chosen with the up down and OK buttons AUTOMATIC LED...

Страница 23: ...the heater or heat pump if fitted is operating LIGHT ON OFF Used to toggle Spa lights on off Once activated color selection and mode can be chosen with the up down and OK buttons AUTOMATIC LED This LE...

Страница 24: ...when the heater or heat pump if fitted is operating LIGHT ON OFF Used to toggle Spa lights on off Once activated color selection and mode can be chosen with the up down and OK buttons AUTOMATIC LED T...

Страница 25: ...en upside down for easy viewing when spa in use UP DOWN Short presses of the up down buttons will toggle through three display modes W T MP Water Temperature S T MP Set Temperature TIME Clock Holding...

Страница 26: ...re Post Heat up Once the default 38 C is reached the circulation pump will stop operating and will only re engage if the spa pool loses temperature a filter cycle has begun or the system is polling au...

Страница 27: ...pre set to Normal running mode by default which is the standard operating mode and it s recommend to leave this unchanged Normal mode means that the spa pool will always aim to keep the water temperat...

Страница 28: ...ns This feature is particularly helpful when spa pool covers are used or where children are present There are two types of key locks available Full Lock Mode locks all buttons so all presses are ineff...

Страница 29: ...a pool can still be operated by manual use without the need to adjust sleep time settings There are two individual sleep timers that can be set each of which can operate on one or more specified weekd...

Страница 30: ...or information Cable Wiring This 15amp spa pool includes a 4 5metre 15amp power cable that has been pre connected and installed onto the system controller Locating the Controller Cable Remove the cabi...

Страница 31: ...31 Identify labeled parts on pages 74 77...

Страница 32: ...move the cabinet panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE...

Страница 33: ...33 Identify labeled parts on pages 74 77...

Страница 34: ...panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY...

Страница 35: ...35 Identify labeled parts on pages 74 77...

Страница 36: ...anels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ONLY R...

Страница 37: ...37 Identify labeled parts on pages 74 77...

Страница 38: ...move the cabinet panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE...

Страница 39: ...39 Identify labeled parts on pages 74 77...

Страница 40: ...et panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A AND IS ON...

Страница 41: ...41 Identify labeled parts on pages 74 77...

Страница 42: ...he cabinet panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A A...

Страница 43: ...43 Identify labeled parts on pages 74 77...

Страница 44: ...the cabinet panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A...

Страница 45: ...45 Identify labeled parts on pages 74 77...

Страница 46: ...he cabinet panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A A...

Страница 47: ...47 Identify labeled parts on pages 74 77...

Страница 48: ...he cabinet panels from the side of the spa pool that houses the system controller see following page for exact location Inside you will find the cable coiled up BELOW DIAGRAM IS FOR SINGLE PHASE 15A A...

Страница 49: ...49 Identify labeled parts on pages 74 77...

Страница 50: ...d Wiring of a three phase connection is available contact us for more information Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suitab...

Страница 51: ...51 Identify labeled parts on pages 74 77...

Страница 52: ...ed Wiring of a three phase connection is available contact us for more information Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suita...

Страница 53: ...53 Identify labeled parts on pages 74 77...

Страница 54: ...ring of a three phase connection is available contact us for more information Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suitable e...

Страница 55: ...55 Identify labeled parts on pages 74 77...

Страница 56: ...o Cable Hardwiring Required Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable Locating the Controller Remove the...

Страница 57: ...57 Identify labeled parts on pages 74 77...

Страница 58: ...No Cable Hardwiring Required Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable Locating the Controller Remove t...

Страница 59: ...59 Identify labeled parts on pages 74 77...

Страница 60: ...Cable No Cable Hardwiring Required Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable Locating the Controller Rem...

Страница 61: ...61 Identify labeled parts on pages 74 77...

Страница 62: ...5 Cable No Cable Hardwiring Required Hardwire Required This spa pool requires direct hardwiring from the circuit board to the system controller with suitable electrical cable Locating the Controller R...

Страница 63: ...63 Identify labeled parts on pages 74 77...

Страница 64: ...ircuit board to the system controller with suitable electrical cable Locating the Controller Remove the cabinet panels from the side of the spa that houses the controller see following picture for exa...

Страница 65: ...65 Controller located behind cabinet panel below the skimmer box Identify labeled parts on pages 74 77...

Страница 66: ...circuit board to the system controller with suitable electrical cable Locating the Controller Remove the cabinet panels from the side of the spa that houses the controller see following picture for ex...

Страница 67: ...67 Identify labeled parts on pages 74 77...

Страница 68: ...circuit board to the system controller with suitable electrical cable Locating the Controller Remove the cabinet panels from the side of the spa that houses the controller see following picture for ex...

Страница 69: ...69 Identify labeled parts on pages 74 77...

Страница 70: ...he circuit board to the system controller with suitable electrical cable Locating the Controller Remove the cabinet panels from the side of the spa that houses the controller see following picture for...

Страница 71: ...71 Controller located behind left hand side middle cabinet panel Identify labeled parts on pages 74 77...

Страница 72: ...he circuit board to the system controller with suitable electrical cable Locating the Controller Remove the cabinet panels from the side of the spa that houses the controller see following picture for...

Страница 73: ...73 Controller located behind left hand side middle cabinet panel Identify labeled parts on pages 74 77...

Страница 74: ...usually the ones closest to the dial Turn dial off when finished with the jets to avoid a continuous flow of cold air entering the water when you are not soaking 1 AIR VENTURI This smaller three pin...

Страница 75: ...A large LED floodlight sits below the waterline tinting the water to the selected LED colour while syncing with the rest of the lighting package 9 LED FLOODLIGHT A back lit waterfall produces a steady...

Страница 76: ...behind to illuminate the area 21 HEADREST Pump intakes sit in the foot well of the spa pool Water is sucked through these and then expelled back out the jets 15 PUMP INTAKES The spa pool water drains...

Страница 77: ...controlled via the waterfall control dial see part 2 24 25 VERTICAL SLAT WATER SPOUT Multiple cabinet panels surround the outer edge of your spa pool which protect the components inside Panels are he...

Страница 78: ...ol Waterfall Behaviour As long as the dial is turned on water will flow from the waterfall or fountains when the spa pool is heating and or filtering OR anytime a pump is engaged Turning ON OFF Turn t...

Страница 79: ...inside like so Replace the lid on the cannister tightly by pressing it down Replace the aromatherapy cap by screwing clockwise Run the air blower from the control panel to activate the system 1 4 2 5...

Страница 80: ...nd OK buttons to select desired option LIGHT LIGHT Twist jet anti clockwise to open flow Twist jet clockwise to close flow SPANET JET MODE UP UP DOWN DOWN OK OK Activating the Jets To turn on a jet pu...

Страница 81: ...e steps above and turn in a clock wise direction Interchanging the Jets Jets of the same size mold can be swapped around to build custom seats Choose the desired jet pieces to interchange and follow t...

Страница 82: ...YES NO LUCANIA 2 YES NO MCKINLEY 2 YES NO VANCOUVER 2 YES NO MUNRO 2 YES NO EVEREST 2 YES NO K2 2 YES NO CUB 4 YES YES FRONTIER 4 YES YES OASIS 4 YES YES ARCTIC 4 YES YES GLACIER 4 YES YES NOTE If th...

Страница 83: ...device s nearby devices list An audio beep will be heard through the speakers when the device is successfully connected Playing Music You can use either your device or the music control unit on the s...

Страница 84: ...t flow out of the drain unless it is in the flow open position and the inner twist cap has been unscrewed Flow locked Extended position Flow open Retracted position Inner twist cap still to be undone...

Страница 85: ...e may be due Only Alpine Spas approved cartridges are to be used in the spa pool General Cleaning as required The acrylic surface is non porous and most marks or dirt should come off quickly and easil...

Страница 86: ...with a microfibre cloth or large towel and hose down if required Dedicated Clean once per month Once a month completely remove the spa pool cover from the spa pool you may want to cover the spa pool...

Страница 87: ...Steps to perform a Pipe Clean 1 Clean Filters This process will rely heavily on the filters to collect the grime ejected from within the pipes A freshly cleaned set should be installed before perform...

Страница 88: ...ne if applicable Remove the bromine dispenser if you are using bromine instead of chlorine as your sanitizer Discard the tablets and store the dispenser in a safe place 4 Shock Dose Shock dose the wat...

Страница 89: ...surrounding pipes Put down a towel if required to soak up water Tighten the unions back up once finished 5 Blowout Pipes recommended if switching off for 3 months Climb inside the spa pool with a Wet...

Страница 90: ...clean process Shock Dose Wipe down cover cabinet and acrylic as required MONTHLY Clean Filters soak process Clean Cover dedicated clean process EVERY 3 4 MONTHS Drain and refill process pipe clean if...

Страница 91: ...signs of leaking rust calcium build up or yellow white powder type substance usually between the plastic wet end and metal parts of the pump may indicate an issue and service may be required Please p...

Страница 92: ...he bulb carries a 12 month parts warranty A replacement can be installed in a number of minutes without needing to drain the spa pool Please follow our video or photo guide found on our support page s...

Страница 93: ...sure Jets closed 2 Speed Pump in low speed Turn jet face anti clockwise to open Press jet button again to enter high speed No jet pressure Air lock in plumbing Prime pump by pressing jets button on of...

Страница 94: ...Airlock in pipe work Dirty filter cartridges Slice valves shut Check spa pool water level refill if necessary Bleed air from pipes by loosening barrel unions on pumps Remove and clean filter cartridg...

Страница 95: ...95...

Страница 96: ...96 0800 99 33 88 service alpinespas co nz www alpinespas co nz...

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