Complete the following for your records
Serial # __________________________________
Options __________________________________
Purchase Date ____________________________
This Novus 1800TP was purchased from
Dealer ___________________________________
City _____________________________________
State/Province _____________________________
Zip/Postal Code ___________________________
Country __________________________________
Telephone # _______________________________
Fax # ____________________________________
E Mail ___________________________________
For technical support or for other information, contact Alpha’s customer service department at:
Outside of the US and Canada, for a service site near you, visit our web site at www.alpha.com.
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For emergency technical support 7 days a week / 24 hours a day call:
USA/CANADA: 1–800–667–8743
Returning a Unit to Alpha for Repair
Alpha Technologies does
not
assume responsibility for damage caused by
improper packaging of returned units.
Before returning a unit for repair, obtain a Return Material Authorization (RMA) number from Alpha’s customer service
department. Clearly write it on the original shipping container. If you do not have the container, pack the replacement
with at least 3 inches of shock-absorbing material, but do not use popcorn type packaging. Returns should be
prepaid and insured (COD and freight collect cannot be accepted).
