Quick start with Direct FirePackage
GUPPY Getting Started
V4.0.1
36
Troubleshooting
If the image is completely black, completely white or the image quality is
poor, then try the following steps:
•
If not done yet, remove the lens cap.
•
If the image is black, open the aperture. If the image is white, close the
aperture.
•
If the image quality is poor, try changing the focus.
•
In the
SmartView for WDM
window click on menu
Camera
Æ
Settings
.
The
Setting
window opens. On
Format
tab try other
video formats
and
frame rates
.
If you still don’t get any image at all, then try the following steps:
•
Check the FireWire plug of your camera and PC/laptop.
•
Check the LEDs on the back of the camera. For further information read
Chapter