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Appendix C
Technical Support Fax Order
Name _______________________________
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Company ____________________________
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Address _____________________________
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City ____________________State/Province____________ Zip/Postal Code __________
Country _________________ Phone __________________Fax ____________________
Incident Summary
Model number of ATI product I am using ___ ___________________________________
Firmware release number of ATI product __
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Other network software products I am using (e.g., network managers)
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Brief summary of problem ______________
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Conditions (List the steps that led up to the problem.) ___________________________
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Detailed description (Please use separate sheet)
Please also fax printouts of relevant files such as batch files and configuration files.
When completed, fax this sheet to the appropriate ATI office. Fax numbers can be found
on page 83.