© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
© Copyright 2013, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any
means without the expressed written consent of the publisher.
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1
Table of
Contents
Section 1 – Safety Information ..........................................................
3
Locating an Authorized Servicer.......................................................
5
Section 2 – Introduction .....................................................................
6
Model Identification ..........................................................................
6
How Your Washer Works ................................................................. 11
Customer Service .............................................................................. 13
Nameplate Location .......................................................................... 13
Section 3 – General Troubleshooting................................................ 14
Clicking Noise During Operation on
NEWLY Installed Units .................................................................... 14
1. Motor Hums .................................................................................. 15
2. No Hot Water ................................................................................ 16
3. No Cold Water............................................................................... 17
4. No Warm Water ............................................................................ 18
5. Water Fill Does Not Stop At Proper Level ................................... 19
6. Timer Does Not Advance (Timer Models Only) .......................... 20
7. Motor Does Not Run ..................................................................... 21
8. No Agitation .................................................................................. 22
9. Constant Agitation......................................................................... 23
10. Washer Overheats, Cycles On Motor Thermal
Protector, Switch Actuator Kicks In And Out ............................ 24
11. Slow Spin .................................................................................... 25
12. No Spin........................................................................................ 26
13. Constant Spin .............................................................................. 27
14. Washer Stops In Cycle; Quits After A Couple Loads;
Is Intermittent.............................................................................. 28
15. Washer Is Locked Up Or Binding............................................... 29
16. Outer Tub Does Not Empty......................................................... 30
17. Excessive Vibration..................................................................... 31
18. Water Leaking From Outer Tub.................................................. 32
Section 4 – Control Troubleshooting
Model AWNA62SN301AW01............................................................ 33
19. Error Mode .................................................................................. 33
20. Washer Will Not Fill (Pressure Switch Diagnostic) ................... 34
21. Washer Will Not Fill (Mixing Valve Diagnostic)....................... 36
22. Washer Over Fills (Pressure Switch Open)................................. 38
23. No Agitation – Low and High Speed .......................................... 40
24. Washer Will Not Spin – Low Speed ........................................... 42
25. Washer Will Not Spin – High Speed........................................... 44
Section 5 – Adjustments ..................................................................... 46
26. Leveling Legs .............................................................................. 46
27. Pressure Switch ........................................................................... 48
28. Belt (Agitate And Spin)............................................................... 48
