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Agilent InfinityLab ELSD User Manual
71
6
Troubleshooting and Diagnostics
General Problems
No response (completely flat baseline)
Temperature error as soon as instrument powered on
Probable cause
Suggested actions
1
Data acquisition leads not connected
Ensure connectors to computer or integrator are
securely connected.
2
Light source inactive
•
Check LED or LASER intensity is 100 %.
•
Check LED or LASER is functioning correctly,
by stopping solvent flow, cycling the power.
Then reading the offset value in RUN mode
should be below 130 mV.
3
Output below 0 mV
Stop pump flow and A/Z without liquid flowing.
4
Instrument in
STANDBY
mode
Select
RUN
mode.
5
Nebulizer or nebulizer inlet tube blocked
Manually syringe water into ELSD front Inlet port
to remove obstruction.
Probable cause
Suggested actions
1
Temperature probe fault or disconnected
•
Check RTD connections.
•
Consult Agilent Technologies or your local
agent for further advice.