Agilent Technologies G8610 Series, Инструкции по установке на месте

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Vacuum Products Division
Instructions for returning products
Page 1 of 3
Dear Customer,
Please follow these instructions whenever one of our products needs to be returned.
Complete the attached Request for Return Request for Return Request for Return Request for Return form form form form and send it to Agilent Technologies (see below), taking
particular care to include the completed Health and Safety Health and Safety Health and Safety Health and Safety declaration Section. No work can be started on
your unit until we receive a completed copy of this form.
After evaluating the information, Agilent Technologies will provide you with a Return Authorization (RA) Return Authorization (RA) Return Authorization (RA) Return Authorization (RA)
number via email or fax, as requested. Note: Depending on the type of return, a Purchase Order may be
required at the time the
Request for Return Request for Return Request for Return Request for Return is submitted. We will quote any necessary services (evaluation,
repair, special cleaning, etc.).
Product preparation
•
Remove all accessories from the core product (e.g. inlet screens, vent valves).
•
Prior to shipment and if applicable for your product, drain any oils or other liquids, purge or flush all
gasses, and wipe off any excess residue.
•
If ordering an Advance Exchange product, please use the packaging from the Advance Exchange to
return the defective product.
•
Seal the product in a plastic bag, and package product carefully to avoid damage in transit. You are
responsible for loss or damage in transit.
•
Include a copy of the Health and Safety Declaration in the shipping documentation on the outside
of the shipping box of your returning product.
•
Clearly label package with RA number. Using the shipping label provided will ensure the proper
address and RA number are on the package. Packages shipped to Agilent without a RA clearly
written on the outside cannot be accepted and will be returned.
•
Return only products for which the RA was issued.
Shipping
•
Ship to the location specified on the printable label, which will be sent, along with the RA number,
as soon as we have received all of the required information. Customer is responsible for freight
charges on returning product.
•
Return shipments must comply with all applicable Shipping Regulations (IATA, DOT, ADR, etc.) and
carrier requirements.
RETURN THE COMPLETED
REQUEST FOR RETURN REQUEST FOR RETURN REQUEST FOR RETURN REQUEST FOR RETURN FORM TO YOUR NEAREST LOCATION:
Europe Europe Europe Europe North America North America North America North America Pacific Rim Pacific Rim Pacific Rim Pacific Rim
Fax: 00 39 011 9979 330 Fax: 1 781 860 9252 Please visit our website
for individual
office information
Fax Free: 00 800 345 345 00 -- --
Toll Free: 00 800 234 234 00 Toll Free: 800 882 7426
vpt-customercare@agilent.com vpl-ra@agilent.com http://www.agilent.com