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AGA Ellesmere Electric Standard Stove
Installation & User Manual
The Extended Warranty does not cover:
a) In normal usage the paint finish of your Stove may change colour slightly. As these circumstances are
considered normal, they are not covered by the warranty.
b) Enamelled components where these parts are subjected to abnormally high temperatures, chemical
abrasion or thermal shocks, resulting in chipping, cracking, bubbling or discolouration and crazing of the
enamelled finish.
c) Damage resulting from installation and usage where the appliance has not been installed or used in
accordance with the Stoves installation and operation instructions, or if the installation does not conform to
local building, fire and safety regulations.
d) Defects or faults caused by specific local conditions such as draught problems, water damage and
condensation (including the remote control unit)
e) Damage caused by unauthorised modifications, use or repair.
f) Damage or defects caused by the product being stored in a damp, unheated environment.
g) Consequential loss (to the extent permitted by law) relating to other associated products that have not
been supplied by AGA Stoves.
h) Consequential loss (to the extent permitted by law) related to decorations, furnishings or other household
assets.
i) Delivery to/or return transport costs, Removal and re-installation costs. or any labour cost to fit parts
Repaired or replaced products are covered only for the remainder of the original warranty period.
If you should ever wish to make a warranty claim because of a product fault or defect, you must inform us
within a reasonable amount of time, this is within 14 days from the date on which the fault or defect first
became apparent. If the product fault or defect is notified after 14 days from the date on which the fault or
defect became apparent, we cannot accept any liability for events or issues which arise after the 14 day
period or which are caused or increased by the lack of notification which therefore prevented action being
taken to restrict or eliminate any consequences arising from the fault or defect at an earlier date.
In the event of a product fault occurring during the warranty period, we will send the appropriate components
or goods necessary to rectify the fault, free of charge. but this does not cover any labour cost to fit them.
Nothing in the Extended Warranty shall make AGA Stoves or their partners liable for any or special,
incidental or consequential damages, injury to persons or property, or any other consequential loss beyond
the consumer’s statutory rights. The liability on AGA Stoves total liability extends only to the purchase price
paid for the goods by the Premium Retailer, except where such a limitation is prohibited by statute. AGA
Stoves, in the event of a warranty claim, reserve the right to either replace the goods in question or to refund
the purchase price of the goods as paid by the Premium Retailer.
The Extended Warranty does not affect your statutory rights.
The above warranty terms and conditions came into effect on 1st January 2013 and are applicable for all
relevant products purchased after this date. Please note:
This warranty is applicable for purchases within the
United Kingdom (mainland only).
