Benchmark 2500 - 3000 Boilers
APPENDIX N: LIMITED BENCHMARK WARRANTY
OMM-0094_0E
AERCO International, Inc.
•
100 Oritani Dr.
•
Blauvelt, NY 10913
Page
203
of
204
GF-137
Ph.: 800-526-0288
03/20/2014
APPENDIX N:
LIMITED WARRANTY
BENCHMARK 750 - 6000 GAS-FIRED BOILERS
PRESSURE VESSEL/HEAT EXCHANGER: 10 YEAR NON-PRORATED FROM SHIPMENT
The
pressure vessel/heat exchanger shall carry a 10 year non-prorated, limited warranty from date of
shipment against any condensate corrosion, thermal stress failure, mechanical defects or workmanship.
Operation of the boiler using contaminated air will void the warranty. The pressure vessel/heat exchanger
shall not be warranted from failure due to scaling, liming, corrosion, or erosion due to water or installation
conditions. AERCO will repair, rebuild or exchange, at its option the pressure vessel/heat exchanger.
“C-MORE” CONTROL PANEL: 2 YEARS FROM SHIPMENT
AERCO
labeled control panels are conditionally warranted against failure for (2) two years from shipment.
OTHER COMPONENTS: 18 MONTHS FROM SHIPMENT
All other components, with the exception of the igniter and flame detector, are conditionally guaranteed
against any failure for 18 months from shipment.
The warranty as set forth on the back page of the Operations & Maintenance Manual is in lieu of and not
in addition to any other express or implied warranties in any documents, or under any law. No salesman
or other representative of
AERCO
has any authority to expand warranties beyond the face of the said
warranty and purchaser shall not rely on any oral statement except as stated in the said warranty. An
Officer of AERCO must do any modifications to this warranty in writing.
AERCO MAKES NO
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR ANY OTHER
EXPRESS OR IMPLIED WARRANTIES. AERCO
disclaims all responsibility for any special, incidental or
consequential damages. Any claim relating to the product must be filed with AERCO not later than 14
days after the event-giving rise to such claim. Any claims relating to this product shall be limited to the
sale price of the product at the time of sale. The sale of the product is specifically conditioned upon
acceptance of these terms.
CONDITIONS OF WARRANTY:
Should an
AERCO
gas-fired (natural gas, propane, and natural gas/propane dual fuel only) boiler fail for
any of the above reasons within the specified time period from the date of original shipment(s),
AERCO
shall at its option modify, repair or exchange the defective item.
AERCO
shall have the option of having
the item returned, FOB its factory, or to make field replacements at the point of installation.
In no event
shall AERCO be held liable for replacement labor charges
or for freight or handling charges.
AERCO
shall accept no responsibility if such item has been improperly installed, operated, or maintained
– as defined in the applicable
AERCO
O&M manual, or if the buyer has permitted any unauthorized
modification, adjustment, and/or repairs to the item. The use of replacement parts not manufactured or
sold by
AERCO
will void any warranty, express or limited.
AERCO
shall accept no responsibility if such item has been damaged due to contaminated combustion
air containing but not limited to sheetrock particles, plaster board particles, dirt, dust, lint, and corrosive
chemicals such as chlorine gas, halogenated hydrocarbons, and Freon.
In order to process a warranty claim a formal purchase order number is required prior to shipment of any
warranty item. In addition, the returned item must include a Returned Goods Authorization (RGA) label,
attached to the shipping carton, which identifies the item's return address, register number and factory
authorized RGA number.
Warranty coverage for all components and equipment mentioned in said warranty are not valid unless the
water heater is started up by a factory certified SST (Service, Start-Up and Troubleshooting) Technician
and an
AERCO
start-up sheet is completed.
This warranty coverage is only applicable within the United States, Canada and Mexico. All other
geographical areas carry a standard warranty of 18 months from date of shipment or 12 months from
startup, whichever comes first.
Rev. 11/22/2013