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Information subject to change
12-17-2018
3110 HELP FILES – SECTION 10
54
10 Troubleshooting
If the stand-alone 3110 is not operating correctly,
review the topics below for help with trouble-
shooting the problem. For help with DRS system
troubleshooting, please refer to the
DSR Series
Operation Manual.
If the condition or error you
are experiencing is not listed below, please contact
AE Techron Technical Support at 574-295-9495 for
additional help.
PROBLEM:
3110 unit does not power on.
A:
Check the connection to AC power, both at the
AC source and at the back panel of the unit. Check
the front-panel power switch to make sure the unit
is in the ON position. A fuse located in a compart-
ment above the back panel AC power connector
protects the unit. Remove the compartment cover
to access the fuse and replace the fuse if needed.
PROBLEM:
Experiencing noise during testing.
A:
Install the 6:1 attenuator provided with the 3110.
Adjust the system gain as instructed to improve
the system’s signal-to-noise performance. See the
topic
“Using the 6-to-1 Attenuator”
in the
“Op-
eration”
section of this manual for information.
PROBLEM:
The 3110’s Windows Remote soft-
ware will not load or will not connect remotely to
the 3110; instead, an error message indicates a
“version mismatch.”
A:
The 3110 software and the Windows Remote
software versions must match for successful in-
teraction between the two modules. See the topic
“Updating the 3110”
in the
“Operation”
section
of this manual for information about how to install
new versions of these modules.