Maintenance & Repair
Chapter 5
The Pioneer Gripper is built to last a lifetime and requires little maintenance.
D
RIVE
L
UBRICATION
An occasional drop or two of oil on the guide rails is a very good idea. Place some thin,
household oil on a Q-Tip or similar applicator, and rub along the rails. Then start up the
Pioneer to exercise the Gripper and spread the lubricant.
F
ACTORY
R
EPAIRS
If, after reading this manual, you’re still having
hardware
problems and you’re satisfied
that it needs repair, contact us:
http://robots.activmedia.com/techsupport
Tell us your robot’s SERIAL NUMBER
In the body of your message, describe the problem in as much detail as possible. Also
include your
robot’s serial number
(IMPORTANT!) as well as your name, email and mail
addresses, along with phone and fax numbers. Tell us when and how we can best
contact you (we will assume email is the best manner, unless otherwise notified).
We will try to resolve the problem through communication. If the robot must be returned
to the factory for repair, obtain a shipping and repair authorization code and shipping
details from us first.
We are not responsible for shipping damage or loss.
Use
Activ
Media Robotics’ authorized parts
ONLY
;
warranty void otherwise.
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