45
E N
44
E N
remOTe COnTrOL
PILOT WIre
Problem
diagnosis
Steps to take
restarting
The radiator no longer
responds to the pilot
wire commands.
The pilot wire may not be
connected properly.
Check the connection of the
pilot wire.
See chapter
2.3
The temperature in the
room does not match
the desired tempera-
ture level shown on
the remote control.
The pilot wire may be
connected to a program-
ming base unit that takes
precedence over the
remote control.
Set the programming base
unit to Comfort mode so
that the desired temperature
level of the remote control is
taken into account.
See chapter
3.1.2
5. Services and guarantee
After-sales service
If your towel radiator stops working or you require spare parts, contact your
installer or dealer.
Prior to making contact and to ensure your problem is dealt with quickly and
effectively, please make a note of:
- the details shown on the appliance nameplate (see chapter 2.3),
- the sales reference for your appliance shown on your dated purchase invoice,
- the remote control version number (see chapter 3.3, parameter 8).
guarantee
(See general conditions of sale for your country)
The heating body of your electric radiator is guaranteed against manufacturing
defects for five (5) years from the date of purchase, while the other components are
guaranteed for two (2) years.
It complies with the EMC Directive: 2004/108/EC regarding electromagnetic
compatibility of equipment, with Low Voltage directive: 2006/95/EC regarding electrical
equipment designed for use within certain voltage limits, and with European standards
EN 60.335.1 - 2003, EN 60.335.2.30 and EN 60335.2.43 - 2005, and subsequent
amendments.
guarantee exclusions
The guarantee shall not apply if the appliance is installed, used or maintained
in a way that does not comply with standards in force in the relevant country, good
professional practice, or the manufacturer’s instructions.
For all other questions regarding the guarantee, please contact your installer or
dealer.
Problem
diagnosis
Steps to take
restarting
No display.
Battery problem.
Replace the batteries.
See chapter
3.1.1
The remote control is
switched off.
Press and hold
On
.
The time is blinking.
Time not set.
Set the time.
See chapter
3.1.1
The setpoint
temperature does not
match the temperature
measured in the room.
There is an offset in the
measurement taken by
the temperature sensor.
Calibrate the remote
control.
See
chapter 3.3,
parameter 4.