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5-6
M
ODEL
10 O
PERATIONS AND
M
AINTENANCE
M
ANUAL
Accu-Sort Systems
7
Model 10 will not communicate with Accu-Setup
Possible Cause(s)
Solution
A - Improper or faulty cabling
A -
1 - Connect the Model 10 to a PC running Accu-Setup (Small Scanner Setup).
2 - Attempt to establish a connection to the scanner (See Small Scanner Setup
Instructions.)
3 - If no communication can be established, observe the ’COM’ LED on the
Model 10. When Accu-Setup is attempting to communicate with the Model 10,
Accu-Setup will send the ’SETUP’ command to the Model 10, and the ’COM’ LED
should show short red blips. If there are no red blips on the ’COM’ LED, there may
be a problem with the communication cable, or the PC. If this problem is isolated to
the Model 10 cabling, it may be necessary to call Accu-Sort Systems, inc. with the
noted problem, and return the unit for further repair.
4 - If the LED is giving red blips, then there should also be green blips (Model 10
Response). If there are no green blips, verify that the unit is in setup by observing
the ’STATUS’ LED blinking red/yellow/green.
5 - If the Model 10 is in setup, cycle power while connected to the PC running
Accu-Setup. If the Model 10 again gets into setup, there is a problem with either the
cabling or the PC, that is keeping the PC from receiving the response from the
Model 10. If this problem is isolated to the Model 10 cabling, it may be necessary to
call Accu-Sort Systems, inc. with the noted problem, and return the unit for further
repair.
8
Model 10 sends data but the host does not receive it
Possible Cause(s)
Solution
A - Model 10 currently not set up properly
A -
1 - Connect the Model 10 to a PC running Accu-Setup (Small Scanner Setup)
2 - Establish a connection to the scanner (See Small Scanner Setup
Instructions.)
3 - Select Modify Setup - Port Setup/Advanced (if necessary).
4 - Verify that the scanner port settings match the host settings including
Advanced settings. Not only is it necessary to have BAUD / PARITY / DATA / STOP
/ PROTOCOL / FLOW set up correctly, normally transmissions are in a packet
format, TRANSMIT HEADER / DATA / TRANSMIT TRAILER. If this formatting is not
set up correctly, the host will most likely not ’receive’ the data.
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