15
TROUBLESHOOTING
Problem
Possible Cause
Prevention/Cured
Flame is yellow or
orange
New burner may have residual
manufacturing oils
Burn outdoor fire pit for 15 minutes and inspect.
Spider webs or inset nest in burner/venturi
tube
Clean burner/venturi tube
Poor alignment of valve to burner/venturi
tube
Ensure/burner/venturi tube is properly engaged
with valve
Flame goes out
High or gusting winds
Do NOT use outdoor fireplace in high winds
Low on LP gas
Exchange, refill or replace LP gas tank
Excess flow valve tripped
Refer to “Sudden drop in gas flow or reduced
flame height”
Flashback (fire in
burner/ venturi tube(s)
Burner and /or burner/venturi tube is
blocked
Clean burner and /or burner/venturi tube
Flame seems to lose
heat when burning
in cold weather
temperature below 50°F
Ice has built up on the outside of the
LP gas tank because the vaporization
process is too slow.
1. Turn LP gas tank valve “OFF” .
2. Turn the control knob to “OFF”.
3. Replace with a spare LP gas tank.
4. Reconnect LP gas tank per “Installing LP gas tank”
section.
5. Follow “Checking for leaks” section.
6. Light outdoor fire place per “Lighting” section.
