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8
Troubleshooting
8.1
Alarms
In the event of an alarm condition the red LED-Indicator “Alarm” and the audible alarm will turn on.
In this case proceed as follows:
1.
Silence the audible alarm by pressing the button "Reset".
2.
Identify the cause of the alarm condition by means of the EVENT LOG in the MAIN menu.
(see
Section-4, Chapter 4.1.3.3
or
Appendix D.4.5.1
for graphical display)
3.
In case of doubts please contact the nearest Service centre.
4.
Fault identification and rectification information is given below.
8.2
Menu, commands, event log and measurements
In section 4 there is a detailed description of the Menu, Commands, Event Log and Measurements
that can be operated and displayed on the control panel. The List of Alarms and Messages are shown
below.
8.3
Fault identification and rectification
The major alarm conditions that will be encountered are:
ALARM CONDITION
MEANING
SUGGESTED SOLUTION
MAINS RECT. FAULT
Mains power supply is
outside prescribed tolerance.
The input power to UPS is too low or missing.
If site power appears to be OK, check the input
circuit breakers etc. supplying the UPS.
MAINS BYP FAULT
Mains power supply is
outside prescribed tolerance.
The input power to UPS is too low or missing.
If site power appears to be OK, check the input
circuit breakers etc. supplying the UPS.
OUTPUT SHORT
There is a short circuit at the
output of UPS (on load side).
Check all output connections and repair as
required.
OVERLOAD
Load exceeds the UPS rated
power.
Identify which piece of equipment is causing the
overload and remove it from the UPS.
Do not connect laser printers, photocopiers,
electric heaters, kettles etc. to the UPS.
TEMPERATURE HIGH
UPS temperature has
exceeded the allowed value.
Check that the ambient temperature of the UPS
is less than 40° C.
If the ambient temperature is normal call the
certified service centre for assistance.
INV. PHASE FAULT
Inverter is faulty.
Call the certified service centre for assistance.
SYNCHRON. FAULT
The inverter and mains are
not synchronised.
The frequency of the input voltage to the UPS is
outside operational limits and the UPS static
bypass has been temporarily disabled.
BATTERY IN DISCHARGE
Battery is near end of
autonomy.
Shutdown load connected to UPS before the
UPS switches itself off to protect its batteries.
MANUAL BYP IS CLOSED
Maintenance Bypass
closed. Load supplied by
mains.
This alarm is only displayed if the UPS is on
Maintenance Bypass.
In case of alarms not included in the list above, please contact the nearest certified service centre for
assistance.
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