Team Functions
Programming the Call Keys
71
Transferring
G
h
Announce the call transfer to the other team member and put the handset
on the hook. The call on hold is now transferred to the other team member.
Holding and Transferring Calls with a Function Key
Using the “Hold” function, team members can accept a call that has been parked
by another team member. To use the “Hold” function, it must be programmed to
an unused feature key on the team members’ telephones.
G
You are speaking via a call key, e.g. the trunk key with the telephone number
“11”.
h
Press the “Hold” function key to put the call on hold. Put the handset on the
hook.
On the team telephones with the call number 11 programmed on a trunk key or a
team key, the LED for the programmed key flashes. The display indicates that a call
for the call number 11 is put on hold (is parked).
G
Accepting Calls with a Team Key:
Another team member picks up the
handset and presses the team key to which the telephone number “11” has been
assigned.
Accepting Calls with a Trunk Key:
Another team member presses the trunk
key to which the telephone number “11” has been assigned.
For information on how to program the function keys, please refer to the chapter
entitled
Programming Functions (Features)
3.2
Programming the Call Keys
The call keys are configured in the
Configurator
on the OpenCom 100 /
Aastra 800 Web console. For
system telephones
, you can configure the following:
■
the type of key (trunk key, team key, busy key or direct-call key),
■
the telephone number and the text currently assigned to the key,
■
the call-signalling mode for this key.
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