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Model 6730i IP Phone User Guide
Handling Calls
Use the following procedure to transfer a call to another extension. Use the following illustration
as a reference.
1.
Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2.
Press the
Transfer
Key
. You should hear a dial tone as a second line opens up.
3.
Dial the extension number (or the outside number) for Party 2. This is the Party for which
you want to transfer Party 1.
4.
To complete a "blind" transfer, press the
Transfer
Key
again before the receiving end
answers. To complete a consultive transfer, remain on the line to speak with the Party 2,
before pressing the
Transfer
Key
again to transfer Party 1 to Party 2. To cancel the
transfer, select
Cancel
on the display screen.
Transferring Two Existing Calls
The 6730i allows you to perform a transfer of a call when there are currently two active calls on
the phone. For example, on your phone, there are two active calls - Call A and Call B. Call B is
on hold. You can perform the following to transfer Call A to Call B:
1.
Press
Xfer
key. A new line opens.
2.
Press or scroll to the
Line
where Call B is on hold.
3.
Press
Xfer
key.
Call A is transferred to Call B.
IP Phone UI
Transfer
Key
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