Frequently Asked Questions
Q.:
Nothing happens when the unit is switched on.
A.:
Turn the unit on again. If the unit does not function, check to make sure the
batteries are inserted properly. If the unit still does not function, try replacing the
batteries with fresh aaa alkaline cells and try again.
Q.:
The lights or the sound are not functioning properly.
A.:
Check to make sure the jacks are fully plugged into the unit. On occasion, a
new jack can be a little stiff at first use and require a little extra push. Also, check to
make sure you have each accessory plugged into the correct jack. Please note that
the end of the light jack is color coded.
Q.:
The battery symbol is displayed and the unit stopped functioning properly. Or,
the display is dim and the unit appears to be malfunctioning.
A:
This indicates the batteries have reached the end of their useful life. Replace
your batteries with fresh aaa alkaline cells.
Q.:
There is a loud clicking sound in the headphones.
A.:
Check to make certain the headphones are plugged into the correct jack.
Q.:
Can I suffer harm with my eyes open during a program?
A.:
There is no harm in opening your eyes while the lights are flickering. The total
brightness relative to even a small flashlight is quite low and there is no measurable
radiation output.
Q.:
Why do my eyelids flicker with the lights?
A.:
Your nervous system is responding to light levels that are too high. Reduce
the brightness of the lights so that they are at a more comfortable setting for you.
Q.
How often should I use the MindSpa?
A.:
The key to the best results is regular use. Follow as directed. Just as with
physical exercise, give your mind time to revitalize. Take a little time off between
programs to gain maximum benefit. Expect to experience optimum results after
several weeks of regular use.
Q.:
What is the best way to sit during a session?
A.:
Place yourself in a comfortable position and allow yourself a few moments to
settle in before beginning a program. Keep your legs and arms uncrossed; sitting in
an open position will help to reduce muscle tension.
Q.:
May I lie down and what happens if I fall asleep?
A.:
You may assume any position you find comfortable. Maximum benefit is
gained by remaining in a relaxed, yet aware state. Benefits are still gained when you
fall into a light sleep state. Sometimes a deep state of relaxation feels like you are
asleep. If you find you wake up at the end of a program, you were more in a very
deep, calm state rather than asleep.
Q.:
How can I learn more about AVS?
A.:
Please visit our website, www.avstim.com or email your questions to us at
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