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17

Making a Call

1.

Pick up the 

Handset

, press the [Speaker] button, or press the 

 button (when 

a headset is used), and listen for a dial tone. 

2.

Using the keypad, dial the desired telephone number. The number you are dial-
ing will appear on the display as you dial. When making a call or talking on the 
phone, the “In Use” light will turn on indicating the phone is in use. This light 
will also be on whenever another phone on the same phone line is in use.

Multiple Call Handling

To Answer a Subsequent Call:

1.

Press [Retrieve/Alternate] to put the first call on hold and simultaneously con-
nect to the ringing call.

2.

Press [Retrieve/Alternate] again to return to the first call.

If you do not answer the second ringing call, it will default to voicemail.

From an Analog Phone - Multiple Call Handling

1.

Press [Flash] [1] and dial the number. This will put the first call on hold and 
simultaneously connect to the ringing call.

2.

Press [Flash] [1] again to return to the first call.

If you do not answer the second ringing call, it will default to voicemail.

To Make a Call while On The Phone

1.

Press [Hold/New Call] and dial the number.

Editing a Telephone Number before Dialing

You can enter the telephone number you wish to 
dial before lifting handset or pressing the [Speaker] 
button.

1.

Use the keypad to enter the telephone number. 

The number is displayed on the screen.

2.

If you enter one or more wrong digits, press the  

 button one or more times until the incorrect 

digits are erased.

3.

When all digits of a telephone number are 

entered, press the [Dial/Enter] button. The speakerphone is activated and the 
phone number is dialed automatically. 

Receiving a Call

1.

When you hear the phone ring, simply pick up 
the handset from the handset cradle.   You may 
also press the [Speaker] button to answer the 

call using the speakerphone. Press the 

 but-

ton to answer using headset, or [Answer] 
softkey.

2.

When you are finished talking, replace the 
handset in the handset cradle to end the call.   If 
you have been talking using the speakerphone, 
press the [Speaker] button to hang up. You may press the [Goodbye] button to 
hang up at any time.

01/16  11:43 PM     00:02:50

914085551212

DND On        

DND Off

Voicemail

Set Frwd

Cancel Frwd

More

01/16  11:43 PM     00:02:50

914085551212

Answer

Содержание Virtual Office

Страница 1: ......

Страница 2: ......

Страница 3: ...s Introduction 1 Phone Parts Checklist 1 Installation 3 Setting Up the Telephone 4 Voicemail System 9 Calling Features 12 Extension Manager 16 Using the Telephone 16 System Services 23 Limited Warrant...

Страница 4: ...erate according to the preloaded scripts Please use the interac tive menu and soft buttons to access features provided by your Packet 8 Virtual Office Service Phone Parts Checklist Remember to save yo...

Страница 5: ...irectory button to begin using directory features 17 Button to connect or to disconnect voice path to headset 18 Redial button to redial last called number 19 Mute with indicator to mute transmitter L...

Страница 6: ...manually Network settings for static fixed IP address including DNS can be set by holding the Reset button on the adapter while plugging in the power and typing them in via the handset 1 Hold the Rese...

Страница 7: ...the wall mount bracket into the holes at the rear of the phone bottom Press and latch the tabs at the thicker end of the wall bracket into holes at the front end of phone The back of the phone should...

Страница 8: ...seconds 3 Press the Save button to select the Ring Tone 1 or 4 Press the button or the button to select another ringing tone 5 After the end of the desired ringing tone press the Save button to selec...

Страница 9: ...on to decrease the receiver volume 4 Press the Headset button or the Goodbye button when the desired receiver volume is reached Adjusting Speakerphone Receiver Volume The normal setting for speakerpho...

Страница 10: ...osition and enter the next character 8 If you will use a different button to enter the next character simply press that button The cursor will move to the next position automatically 9 To insert a spa...

Страница 11: ...played 3 You can also press the appropriate keypad but ton one or more times to reach the first charac ter of the name for which you are searching For example by pressing two times the first record wi...

Страница 12: ...d last name to appear in the dial by name and company directory from the auto attendant and one number access greeting To Log into Voicemail From your extension 1 Dial the access number 555 or press t...

Страница 13: ...ening to a voicemail if caller ID is recognized Virtual Office will call the person back To return to voicemail while still on the call press and you will be returned to that voicemail To return to th...

Страница 14: ...n press You will hear dial tone Press 9 and dial the number to initiate your call If on a cellular or mobile phone you can access our low international calling rates by dialing into your voice mail to...

Страница 15: ...record your weekend greeting press 7 To record your vacation greeting press 8 Selecting the Voicemail Greeting to Play From voicemail s main menu select 5 and then follow the prompts to select which...

Страница 16: ...y multiple call handling gives telephone users the ability to toggle between calls Multiple call waiting is configured at sign up of the service and changes to enable or disable multiple call handling...

Страница 17: ...at helps avoid missing important calls In some cases all calls for a particular extension may be forwarded to a cell phone to give the impression a mobile person on a mobile phone is located in the of...

Страница 18: ...ck up your extension handset or press speaker and press 032 and your phone will simply ring until answered or caller hangs up Internet Outage Handling Now even one more level of extension routing cont...

Страница 19: ...g duration and forwarding destinations Other settings in Extension Manager including forwarding rules one number access caller ID blocking call waiting disable and other unique settings Using the Tele...

Страница 20: ...default to voicemail To Make a Call while On The Phone 1 Press Hold New Call and dial the number Editing a Telephone Number before Dialing You can enter the telephone number you wish to dial before li...

Страница 21: ...Hanging up the handset will not disconnect the call when the Speakerphone is activated You have to press the Speaker or the Goodbye button to disconnect the call 4 If the speakerphone is not activated...

Страница 22: ...the ability to pass a caller to another person either inside the company or outside to an extended phone Transferring a call can be done without notifying the recipient unsupervised or can be announc...

Страница 23: ...ted by calling out of a call and conferencing in but also by adding a call waiting to an existing call To Call Out and Conference In Someone using the Virtual Office Phone While on a call 1 Press the...

Страница 24: ...een use the Join Parties to connect the two callers and drop yourself from the call From an analog Phone To Join Parties and Drop yourself Press Flash 4 Conf All 3 Connecting Three Parties Together Wh...

Страница 25: ...ephone in a state that will not ring and calls will be automatically for warded to voicemail Do Not Disturb DND ON On From the Virtual Office phone in the idle state 1 Press the DND On button a stutte...

Страница 26: ...nected callers An unlimited number of conference bridges can be in session at the same time To Set up a Conference 1 Call into the bridge 556 or from outside the Virtual Office 2 Select 2 to create a...

Страница 27: ...e Controls During the Conference Call Pressing by any of the participants will mute the participant from the confer ence Then he or she will hear the following prompts for action To list the participa...

Страница 28: ...ed States What Is Covered Any defect in materials or workmanship for one year See Packet8 Virtual Office terms and conditions Support Web FAQs www packet8 net support faqs Email virtualoffice packet8...

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