LIMITED WARRANTY
This Limited Warranty applies to Jdeal-Form products ( 3ntr A4 , 3ntr A2 ) (" Products") sold in the European Union,
Iceland , Liechtenstein, Norway and Switzerland after January 1st, 2014.
* CAUTION ! As from point (H) of this document, this Limited Warranty does not affect any legal rights under the
applicable national law. *
(A) Warranty: Jdeal-Form DECLARES and warrants that the Products shall substantially conform to the published
specifications published as from the date of delivery, subject to the terms and conditions below.
Consumable parts are not covered: filament, SD card, and removable trays. ("Supplies", defined as disposable products,
parts or components of the product, which are inherently subject to wear and tear during normal operation of the
product).
(B) Upgrade and Compatibility:
1. Firmware: Jdeal-Form is committed to make available any update firmware (microcode for machine management)
for standard machines produced. Any changes on the hardware required may preclude this possibility.
2. Hardware: compatible with technological development, Jdeal-Form communicate regularly on the site www.3ntr.net
the availability of updates and improvements to the hardware (mechanical parts) of the systems sold.
(C) The warranty claim is valid if the following conditions are met:
1. The notification must be issued within the end of the warranty period, as defined below;
2. Notification must be in accordance with any stipulation of additional collateral as defined below;
3. Shall be substantiated with proof of original purchase, including the serial number of the product.
(D) Handling of complaints:
1. Jdeal-Form will repair or replace hardware (or hardware parts) non-compliant, in a commercially reasonable time for
Jdeal-Form or his authorized representative as solely determined by Jdeal-Form or his representative
2. Jdeal-Form shall bear the cost of repair and / or replacement and shipping costs incurred therein, provided, however,
that the return is authorized by an RMA number, and that you have followed the correct procedures for returning
defective parts as from the documentation provided.
3. Spare parts and / or products will be new or reconditioned and will be provided on an exchange basis. If defective
parts are not returned, Jdeal-Form will issue an invoice for the parts provided. All replaced parts or products become
the property of Jdeal-Form.
(E) Guarantee Period: twelve months from the date of issue of the invoice.
(F) Exclusions: The obligations of the limited warranty does not cover physical damage caused by improper use during
transport, as well as normal wear and tear of use of the product. The limited warranty is void if the alleged defect in the
product was caused wholly or in part by:
1. Modifications, alterations or repairs
2. Parties or supplies that were installed without being approved by Jdeal-Form or his designated representative,
including without limitation the use of filaments not supplied by Jdeal-Form;including without limitation the use of
filaments not supplied or explicitly approved by Jdeal-Form or its local resellers.
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