3Com Corporation L
IMITED
W
ARRANTY
H
ARDWARE
3Com warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following lengths of time from the date of purchase from 3Com or
its Authorized Reseller:
If a product does not operate as warranted above during the applicable warranty period, 3Com
shall, at its option and expense, repair the defective product or part, deliver to Customer an
equivalent product or part to replace the defective item, or refund to Customer the purchase price
paid for the defective product. All products that are replaced will become the property of 3Com.
Replacement products may be new or reconditioned. Any replaced or repaired product or part has
a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.
3Com shall not be responsible for any software, firmware, information, or memory data of
Customer contained in, stored on, or integrated with any products returned to 3Com for repair,
whether under warranty or not.
S
OFTWARE
3Com warrants that the software programs licensed from it will perform in substantial conformance
to the program specifications therefor for a period of ninety (90) days from the date of purchase
from 3Com or its Authorized Reseller. 3Com warrants the media containing software against failure
during the warranty period. No updates are provided. 3Com’s sole obligation with respect to this
express warranty shall be (at 3Com’s discretion) to refund the purchase price paid by Customer for
any defective software products, or to replace any defective media with software which substantially
conforms to 3Com’s applicable published specifications. Customer assumes responsibility for the
selection of the appropriate applications program and associated reference materials. 3Com makes
no warranty or representation that its software products will work in combination with any
hardware or applications software products provided by third-parties, that the operation of the
software products will be uninterrupted or error free, or that all defects in the software products will
be corrected. For any third-party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to provide compatibility,
except where the noncompatibility is caused by a “bug” or defect in the third-party’s product.
S
TANDARD
W
ARRANTY
S
ERVICE
Standard warranty service for hardware products may be obtained by delivering the defective
product, accompanied by a copy of the dated proof of purchase, to 3Com’s Corporate Service
Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard
warranty service for software products may be obtained by telephoning 3Com’s Corporate Service
Center or an Authorized 3Com Service Center, within the warranty period. Products returned
to 3Com’s Corporate Service Center must be pre-authorized by 3Com with a Return Material
Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured,
and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to
Customer, at 3Com’s expense, not later than thirty (30) days after receipt of the defective product
by 3Com.
W
ARRANTIES
E
XCLUSIVE
IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY
FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT 3COM’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE
FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION
OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM
NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY
IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.
Network adapters
Lifetime
Other hardware products (unless specified above)
1 year
Spare parts and spares kits
90 days
Book Page 1 Thursday, June 5, 1997 9:07 AM
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