55
For
<extension>
,
you can either enter the private telephone extension or press a speed dial
button mapped to that extension.
Remote Call Forward
The Remote Call Forward feature allows you to configure the forwarding options of a
telephone from another telephone in the network. This is useful if, for example, person A
is on vacation and all of person A’s calls must be forwarded to person B. This feature
enables person B to configure Call Forward Universal on the source telephone (person
A). Note that person A can be at one site and person B can be at a different site.
The VCX administrator must authorize use of the Remote Call Forward feature. The
administrator can authorize you to remotely change the call forward options on one
telephone or all the phones in the network. For example, if the administrator authorizes
you to change only person A’s forwarding options, you can enter a feature code (468)
and redirect person A’s calls to any other extension, including your own.
When successfully configured, the remote (destination) phone’s LED (if available) will
flash for all forwarded calls, and the LCD will also display a call forward message.
To remotely enable a telephone to forward calls to another extension:
1 Pick up the handset.
2 Press
F 6+
468
.
The Display Panel prompts you to enter the remote telephone number.
3 Enter the extension of the telephone whose calls you want to forward and press
#
.
The Display Panel prompts you to enter the extension of the telephone that will receive the
forwarded calls.
4 Enter the extension of the telephone that will receive forwarded calls and press
#
.
Alternatively, you can combine steps 2, 3, and 4 by entering the following command:
*468*<source extension>*<destination extension>
Remote call forwarding can be disabled on any telephone that set up remote call
forwarding or on the extension whose calls you no longer want to remotely forward.
For example, extension 1001 has used feature code 468 to specify that all of extension
1000’s calls be forwarded to extension 1002. You can disable remote call forwarding on
extension 1000 or 1001:
On extension 1001:
a
Press
F
6 + 468
.
b
Enter the extension whose calls you no longer want to remotely forward (in this
case, 1000) and press
#
.
The Display Panel shows an empty FWD Universal Number field.
c
Press
#
again to disable the feature.
On extension 1000, press
Feature
+
465
.
Hunt Groups
Your administrator can establish formal and informal call centers so that incoming calls
can be directed to several telephones that have been associated into hunt groups.
