31
5 While on a call, press
Feature
+
6
+
471
.
The call is placed on hold, you hear a dial tone,
and the system prompts you to enter a destination number.
6 Dial the number to which you want to transfer the call, and then press
#
to complete the
call.
7 Hang up.
When the destination telephone hangs up, the caller returns to you. Serial transfers:
Apply to a single transfer. Repeat for subsequent transfers even for the same caller.
Can be mapped to a button on an Attendant Console.
That cannot be completed return directly to the attendant.
If the calling party reaches the called party’s voice mailbox, the calling party can
press
99
to return to the attendant.
Muting Calls
You can prevent callers from hearing you by turning off the telephone’s microphone
when you are using the handset or headset, or when your telephone is in speaker
phone mode.
To mute your telephone:
1 While you are on a call, press
Mute
. The light next to the
Mute
button comes on. Callers
cannot hear you.
2 To turn this feature off, press
Mute
again.
Mute Ringer
You can prevent the telephone’s ringer from ringing by enabling this feature. By default,
the telephone’s ringer is enabled (feature disabled). You can enable or disable the
telephone’s ringer at any time while either on the telephone or on-hook, but the change
takes effect on the next incoming call.
All non-ringer tones are unaffected. All ring tones, such as, internal domain, external
domain, and anonymous tones are affected for all primary, bridge, and hunt-group calls.
A user with a telephone on hands-free hears the hands-free tone. A user that receives a
broadcast hears the broadcast tone.
If the VCX system or the telephone reboots or is upgraded with new software, the ringer
resets to the default ringer enabled (feature disabled) mode.
To mute the telephone ringer:
1 Press
Feature
+
6
+
489
.
The LCD displays:
Ringer is now muted.
2 To clear the display, press the
OK
button. The next time you receive an incoming call,
the ringer is muted.
3 To turn this feature off, press
Feature
+
6
+
489
again. The LCD displays:
Ringer is now enabled.