Avaya ClearOne Converge Pro VH20 Application Notes Download | Manualshive

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JAO; Reviewed:
SPOC 9/20/2011

Solution & Interoperability Test Lab Application Notes

©2011 Avaya Inc. All Rights Reserved.

1 of 38

ClearOneVH20-SM

Avaya Solution & Interoperability Test Lab

Application Notes for ClearOne Converge Pro VH20 with
Avaya Aura®

Session Manager and Avaya Aura®

Communication Manager - Issue 1.0

Abstract

These Application Notes describe the steps required to integrate the ClearOne Converge Pro
VH20  Conferencing  Solution  with  Avaya  Aura®  Session  Manager  and  Avaya  Aura®
Communication  Manager  using  a  SIP  interface.    The  Converge  Pro  VH20  links  other
Converge Pro products to create a complete audio conferencing system that is integrated with
an Avaya SIP telephony network.  In this compliance test, Converge Pro VH20 provided SIP
connectivity for the Converge Pro 880T equipped with a speaker and microphone.  The focus
of  these  Application  Notes  is  on  the  interoperability  between  Converge  Pro  VH20,  Session
Manager, and Communication Manager.

Information  in  these  Application  Notes  has  been  obtained  through  DevConnect  compliance
testing  and  additional  technical  discussions.  Testing  was  conducted  via  the  DevConnect
Program at the Avaya Solution and Interoperability Test Lab.

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Summary of Contents for ClearOne Converge Pro VH20

Page 1: ...cation Manager using a SIP interface The Converge Pro VH20 links other Converge Pro products to create a complete audio conferencing system that is integrated with an Avaya SIP telephony network In this compliance test Converge Pro VH20 provided SIP connectivity for the Converge Pro 880T equipped with a speaker and microphone The focus of these Application Notes is on the interoperability between ...

Page 2: ...nd H 323 All test cases were performed manually 2 1 Interoperability Compliance Testing Interoperability compliance testing covered the following features and functionality Successful registration of Converge Pro VH20 with Session Manager Voice calls between Converge Pro VH20 and Avaya IP telephones SIP and H 323 including proper call disconnect Long duration calls G 711 and G 729 codec support an...

Page 3: ...ession Manager In addition ClearOne Converge Pro VH20 registered as a SIP endpoint to Session Manager Converge Pro VH20 then connected to Converge Pro 880T which provided connectivity to a speaker and tabletop microphone The Converge Console was used to configure the Converge Pro VH20 All SIP devices registered with Session Manager and were configured as Off PBX Stations OPS on Communication Manag...

Page 4: ...e used for the sample configuration provided Hardware Component Version Avaya S8800 Servers and G650 Media Gateway Avaya Aura Communication Manager 6 0 1 SP 3 Avaya Aura Session Manager 6 1 6 1 2 0 612004 Avaya Aura System Manager 6 1 0 6 1 0 4 5072 6 1 4 113 Avaya 9600 Series IP Telephones 3 011b H 323 2 6 SIP ClearOne Converge Pro VH20 3 0 6 15 ClearOne Converge Pro 880T 3 0 6 15 ClearOne Conver...

Page 5: ...e enabled on the system parameters customer options form The license file installed on the system controls these options If a required feature is not enabled contact an authorized Avaya sales representative On Page 1 verify that the number of OPS stations allowed in the system is sufficient for the number of SIP endpoints that will be deployed display system parameters customer options Page 1 of 1...

Page 6: ...000 0 Maximum Concurrently Registered Remote Office Stations 18000 0 Maximum Concurrently Registered IP eCons 414 0 Max Concur Registered Unauthenticated H 323 Stations 100 0 Maximum Video Capable Stations 18000 1 Maximum Video Capable IP Softphones 18000 4 Maximum Administered SIP Trunks 24000 30 Maximum Administered Ad hoc Video Conferencing Ports 24000 0 Maximum Number of DS1 Boards with Echo C...

Page 7: ...on Manager In this configuration the domain name is avaya com By default IP IP Direct Audio shuffling is enabled to allow audio traffic to be sent directly between IP endpoints without using media resources in the Avaya G650 Media Gateway The IP Network Region form also specifies the IP Codec Set to be used for calls routed over the SIP trunk to Session Manager This codec set is used when its corr...

Page 8: ...he SIP trunk to Converge Pro VH20 The form is accessed via the change ip codec set 1 command Note that IP codec set 1 was specified in IP Network Region 1 shown above The default settings of the IP Codec Set form are shown below Testing was also performed with the G 729B codec change ip codec set 1 Page 1 of 2 IP Codec Set Codec Set 1 Audio Silence Frames Packet Codec Suppression Per Pkt Size ms 1...

Page 9: ... the domain name of Session Manager in the Far end Domain field In this configuration the domain name is avaya com The DTMF over IP field should be set to the default value of rtp payload Communication Manager supports DTMF transmission using RFC 2833 The Direct IP IP Audio Connections field was enabled on this form The default values for the other fields may be used add signaling group 50 Page 1 ...

Page 10: ...Direction two way Outgoing Display n Dial Access n Night Service Queue Length 0 Service Type tie Auth Code n Member Assignment Method auto Signaling Group 50 Number of Members 10 On Page 2 verify that the Preferred Minimum Session Refresh Interval sec field matches the configuration on Converge Pro VH20 as described in Section 7 In this compliance test Converge Pro VH20 was configured to match the...

Page 11: ...s n BCC 0 Type 9630SIP Security Code TN 1 Port IP Coverage Path 1 COR 1 Name 78305 VH20 Coverage Path 2 COS 1 Hunt to Station STATION OPTIONS Time of Day Lock Table Loss Group 19 Message Lamp Ext 78305 Display Language english Button Modules 0 Survivable COR internal Survivable Trunk Dest y IP SoftPhone n IP Video n Use the display off pbx telephone station mapping command to view the mapping of t...

Page 12: ...the SIP trunk parameters used by Session Manager when routing calls to from SIP Entities Define Communication Manager as Administrable Entity i e Managed Element Application Sequence Session Manager corresponding to the Session Manager Server to be managed by System Manager Add SIP User Configuration is accomplished by accessing the browser based GUI of System Manager using the URL https ip addres...

Page 13: ...unications infrastructure will be authoritative Do this by selecting Domains on the left and clicking the New button not shown on the right The following screen will then be shown Fill in the following Name The authoritative domain name e g avaya com Notes Descriptive text optional Click Commit Since the sample configuration does not deal with any other domains no additional domains need to be add...

Page 14: ...on select Locations on the left and click on the New button not shown on the right The following screen will then be shown Fill in the following Under General Name A descriptive name Notes Descriptive text optional Under Location Pattern IP Address Pattern A pattern used to logically identify the location Notes Descriptive text optional The screen below shows addition of the BR DevConnect location...

Page 15: ...e following screen is displayed Fill in the following Under General Name A descriptive name FQDN or IP Address IP address of the signaling interface on Session Manager Type Select Session Manager Location Select the location defined previously Time Zone Time zone for this location Under Port click Add and then edit the fields in the resulting new row as shown below Port Port number on which the sy...

Page 16: ...JAO Reviewed SPOC 9 20 2011 Solution Interoperability Test Lab Application Notes 2011 Avaya Inc All Rights Reserved 16 of 38 ClearOneVH20 SM ...

Page 17: ... Entities on the left and click on the New button not shown on the right The following screen is displayed Fill in the following Under General Name A descriptive name FQDN or IP Address IP address of the signaling interface e g C LAN board on the telephony system Type Select CM Location Select the location defined previously Time Zone Time zone for this location Defaults may be used for the remain...

Page 18: ...right Fill in the following fields in the new row that is displayed Name A descriptive name e g devcon13 Link SIP Entity 1 Select the Session Manager Protocol Select the appropriate protocol Port Port number to which the other system sends SIP requests SIP Entity 2 Select the name of Communication Manager Port Port number on which the other system receives SIP requests Trusted Check this box Note ...

Page 19: ...tration interface System Manager will notify Communication Manager when new SIP users are added To define Communication Manager as a managed element select Elements Inventory Manage Elements on the left and click on the New button not shown on the right In the New Entities Instance screen not shown select CM in the Type field can click Commit In the New CM Instance screen fill in the following fie...

Page 20: ...Reserved 20 of 38 ClearOneVH20 SM In the Attributes tab Login Password Enter the login and password used for administration access Is SSH Connection Enable SSH access Port Enter the port number for SSH administration access 5022 Defaults can be used for the remaining fields Click Commit to save the settings ...

Page 21: ...for Communication Manager navigate to Elements Session Manager Application Configuration Applications on the left and select New button not shown on the right Fill in the following fields Name Enter name for application SIP Entity Select the Communication Manager SIP entity CM System for SIP Entity Select the Communication Manager managed element Click Commit to save the Application definition ...

Page 22: ...for Communication Manager as shown below Provide a Name e g DEVCON App Sequence for the Application Sequence and under Available Applications click on the plus sign by DEVCON APP to add it under the Application in this sequence section Verify a new entry is added to the Applications in this Sequence table and the Mandatory column is as shown below Note The Application Sequence defined for Communic...

Page 23: ...navigate to Users User Management Manage Users from the left and select New button not shown on the right Enter values for the following required attributes for a new SIP user in the Identity tab of the new user form Last Name Enter the last name of the user First Name Enter the first name of the user Login Name Enter extension sip domain of the user e g 78305 avaya com Authentication Type Select ...

Page 24: ...C 9 20 2011 Solution Interoperability Test Lab Application Notes 2011 Avaya Inc All Rights Reserved 24 of 38 ClearOneVH20 SM The screen below shows the information when adding a new SIP user to the sample configuration ...

Page 25: ...ter the password which will be used by Converge Pro VH20 to register with Session Manager Confirm Password Re enter the password from above Scroll down to the Communication Address section and select New to define a Communication Address for the new SIP user Enter values for the following required fields Type Select Avaya SIP Fully Qualified Address Enter extension number and select SIP domain The...

Page 26: ...ection specify the Session Manager entity from Section 6 3 1 for Primary Session Manager and assign the Application Sequence defined in Section 6 6 to the new SIP user as part of defining the SIP Communication Profile The Application Sequence can be used for both the originating and terminating sequence Set the Home Location field to the Location configured in Section 6 2 ...

Page 27: ...d element corresponding to Communication Manager Profile Type Select Endpoint Use Existing Stations If field is not selected the station will automatically be added in Communication Manager Extension Enter extension number of SIP user Template Select template for type of SIP phone Port Enter IP Delete Endpoint on Unassign of Endpoint Enable field to automatically delete station when Endpoint Profi...

Page 28: ... shown and fill in the fields as described below and shown in the following screen Under Identity SIP Entity Name Select the name of the SIP Entity added for Session Manager Description Descriptive comment optional Management Access Point Host Name IP Enter the IP address of the Session Manager management interface Under Security Module Network Mask Enter the network mask corresponding to the IP a...

Page 29: ... 7 Configure ClearOne Converge Pro VH20 The configuration of Converge Pro VH20 was performed via the Converge Console The Converge Pro VH20 used DHCP to obtain an IP address Refer to 3 for additional information on configuring Converge Pro VH20 From a PC with the Converge Console installed launch the application to display the window below ...

Page 30: ...served 30 of 38 ClearOneVH20 SM From the Converge Console select the Connect option in the menu bar to display the Connect window shown below Select the IP Connection radio button In the Available Addresses field select the entry for Converge VH20 with the IP address obtained from DHCP Click the Connect button ...

Page 31: ...lication Notes 2011 Avaya Inc All Rights Reserved 31 of 38 ClearOneVH20 SM Once the Converge Console is connected to Converge Pro VH20 the following window is displayed Select the Converge Pro VH20 in the left pane and then click the SIP icon in red under the menu bar ...

Page 32: ... Unit Properties window is displayed as shown below Select the SIP tab and configure the SIP parameters as shown below including the VH20 s extension number in the Local Phone Number and Authorization User fields and its Authorization Password Next configure the SIP Domain the Proxy IP address URL i e Session Manager IP address and the Proxy Port Lastly configure the SIP Transport method ...

Page 33: ...he Min SE Timer to 180 sec This is required so that it matches the setting in the SIP trunk group in Communication Manager otherwise there will be a mismatch and incoming calls to Converge Pro VH20 will with a status of Min SE is too small Alternatively this timer can be changed in the Communication Manager SIP trunk group to match the setting on Converge Pro VH20 ...

Page 34: ... 2011 Avaya Inc All Rights Reserved 34 of 38 ClearOneVH20 SM In the Dial Plan tab the Dial Plan Domain Name IP Address was set to the Session Manager IP address and Extension Dialing was set to 5 since 5 digit extensions were being used Any dialing prefixes can be entered here too ...

Page 35: ...eroperability Test Lab Application Notes 2011 Avaya Inc All Rights Reserved 35 of 38 ClearOneVH20 SM There is no configuration required in the Audio Stream tab however it is shown here to show the Codec Priority of Converge Pro VH20 Click OK ...

Page 36: ...des the steps that may be performed to verify proper configuration of the ClearOne ConvergePro VH20 with Avaya Aura Communication Manager and Avaya Aura Session Manager 1 Verify that the ClearOne ConvergePro VH20 has successfully registered with Session Manager Under SIP Properties verify that the SIP Proxy 1 Registration status is Registered as shown at the bottom of the screen ...

Page 37: ...cation Manager and Avaya Aura Session Manager ClearOne Converge Pro VH20 successfully registered with Session Manager and voice calls were established successfully All test cases passed with observations noted in Section 2 2 10 References This section references the Avaya and ClearOne documentation relevant to these Application Notes The Avaya product documentation is available at http support ava...

Page 38: ... The information provided in these Application Notes is subject to change without notice The configurations technical data and recommendations provided in these Application Notes are believed to be accurate and dependable but are presented without express or implied warranty Users are responsible for their application of any products specified in these Application Notes Please e mail any questions...

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