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Prestige 100MH PSTN Router/Hub
11-2
Chapter 11
Troubleshooting
11.2 Problems With the Modem
Table 11-2.
Troubleshooting a WAN Port Connection
Symptoms
Corrective Action
No modem lights are on while
placing a call
Check if the LINE port is properly connected to the wall jack.
11.3 Problems with the LAN Interface
Table 11-3.
Troubleshooting the LAN Interface
Symptoms
Corrective Action
Check if the LAN LED on the front panel of your
Prestige
is
on. If it is off, then check the cable connecting your
Prestige
to that station.
Can’t PING a station on the LAN
Verify that the IP address and the subnet mask in Menu 3.2
are valid for that LAN.