ZyXEL Communications P-660N-T1A, User Manual

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Chapter 23 Troubleshooting
P-660N-T1A User’s Guide
231
I cannot access the Internet anymore. I had access to the Internet (with the ZyXEL
Device), but my Internet connection is not available anymore.
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
Section 1.5 on page 25 .
2
Turn the ZyXEL Device off and on.
3
If the problem continues, contact your ISP.
The Internet connection is slow or intermittent.
1
There might be a lot of traffic on the network. Look at the LEDs, and check Section
1.5 on page 25 . If the ZyXEL Device is sending or receiving a lot of information,
try closing some programs that use the Internet, especially peer-to-peer
applications.
2
Check the signal strength. If the signal strength is low, try moving your computer
closer to the ZyXEL Device if possible, and look around to see if there are any
devices that might be interfering with the wireless network (for example,
microwaves, other wireless networks, and so on).
3
Turn the ZyXEL Device off and on.
4
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Check the settings for QoS. If it is disabled, you might consider activating it. If it
is enabled, you might consider raising or lowering the priority for some
applications.