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Chapter 28 Troubleshooting
P-2601HN(L)-F1 Series User’s Guide
239
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
I forgot the IP address for the ZyXEL Device.
2
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide.
3
Make sure your Internet browser does not block pop-up windows and has
JavaScript and Java enabled. See
.
4
Reset the device to its factory defaults, and try to access the ZyXEL Device with
the default IP address. See
5
If the problem continues, contact the network administrator or vendor, or try one
of the advanced suggestions.
Advanced Suggestions
• Try to access the ZyXEL Device using another service, such as Telnet. If you can
access the ZyXEL Device, check the remote management settings and firewall
rules to find out why the ZyXEL Device does not respond to HTTP.
• If your computer is connected wirelessly, use a computer that is connected to a
LAN port.
I can see the
Login
screen, but I cannot log in to the ZyXEL Device.
1
Make sure you have entered the user name and password correctly. The default
user name is admin. These fields are case-sensitive, so make sure [Caps Lock] is
not on.
2
You cannot log in to the web configurator while someone is using Telnet to access
the ZyXEL Device. Log out of the ZyXEL Device in the other session, or ask the
person who is logged in to log out.
3
Turn the ZyXEL Device off and on.
4
If this does not work, you have to reset the device to its factory defaults. See
I cannot Telnet to the ZyXEL Device.
See the troubleshooting suggestions for
Summary of Contents for P-2601HN(L)-F1 Series
Page 2: ......
Page 8: ...Safety Warnings P 2601HN L F1 Series User s Guide 8 ...
Page 10: ...Contents Overview P 2601HN L F1 Series User s Guide 10 ...
Page 19: ...19 PART I User s Guide ...
Page 20: ...20 ...
Page 59: ...59 PART II Technical Reference ...
Page 60: ...60 ...
Page 110: ...Chapter 6 Wireless P 2601HN L F1 Series User s Guide 110 ...
Page 130: ...Chapter 8 Routing P 2601HN L F1 Series User s Guide 130 ...
Page 134: ...Chapter 9 DNS Route P 2601HN L F1 Series User s Guide 134 ...
Page 178: ...Chapter 16 VoIP P 2601HN L F1 Series User s Guide 178 Figure 81 VoIP SIP SIP Service Provider ...
Page 202: ...Chapter 16 VoIP P 2601HN L F1 Series User s Guide 202 ...
Page 206: ...Chapter 17 Logs P 2601HN L F1 Series User s Guide 206 ...
Page 212: ...Chapter 18 System Monitor P 2601HN L F1 Series User s Guide 212 ...
Page 220: ...Chapter 21 SNMP P 2601HN L F1 Series User s Guide 220 ...
Page 232: ...Chapter 26 Backup Restore P 2601HN L F1 Series User s Guide 232 ...
Page 290: ...Appendix B Setting Up Your Computer s IP Address P 2601HN L F1 Series User s Guide 290 ...
Page 322: ...Appendix D Wireless LANs P 2601HN L F1 Series User s Guide 322 ...
Page 332: ...Appendix F Open Software Announcements P 2601HN L F1 Series User s Guide 332 ...
Page 344: ...Index P 2601HN L F1 Series User s Guide 344 ...